Derek Duncan
Derek Duncan at Holm Buick GMC

Derek Duncan | Page 46

SERVICE CONSULTANT

Holm Buick GMC

651 S. Ohio St.
Salina, KS 67401

Contact Me
4.8
468 Reviews

Dealership Experience

5 yrs, 11 mos

Languages Spoken

English English

4.8

468 Reviews

Write a Review

468 Reviews of Derek Duncan

July 13, 2021

Dealership Rating
Employee Rating

Everyone was friendly, professional and got the job done very quickly. I was able to get my Ram 1500 repaired in good time, and didn't have to wait 2 or3 weeks for it. More

by dgstan62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Crawford, Arthur Jones, Lacy Laffitte, Wayne Wells

Oct 26, 2021

Holm Buick GMC responded

We appreciate you bringing your vehicle needs to our team. We are growing by the day, adding technicians, new equipment, and lining out time saving processes. We are glad our team was able to get the job done quickly and meet your vehicle demands! Sfe travels.

July 07, 2021

Dealership Rating
Employee Rating

The Holm Service Team is super friendly. They got me right in for a tire fix with very little wait time. If you are in Salina & need service go see Wayne & his staff. More

by susanrtrafton
Recommend Dealer
Yes

Other Employees Tagged: Wayne Wells

Oct 26, 2021

Holm Buick GMC responded

thank you for taking time to leave such a great review Susan! Always great to have you in at either location! All the best to you!

June 02, 2021

Dealership Rating
Employee Rating

It was a pleasant experience going to the service department for a change. They were knowledgeable and friendly. Will definitely bring the car back for more service when it’s needed. More

by OJAustin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Crawford

Jun 21, 2021

Holm Buick GMC responded

Thank you for the great endorsement! We are still evolving our service process to this facility to better serve our customers and we are glad to see the changes are having an impact!- Jamie L. Hughes, Internet Sales Manager.

May 12, 2021

Dealership Rating
Employee Rating

Overall the service department does well. This particular experience was with a part that we've already had replaced the shroud around the driver's seat. We were informed that we were in correctly getting an More

by DennisShandaCole
Recommend Dealer
No

Other Employees Tagged: Jeff Crawford, Arthur Jones, Lacy Laffitte, Janis Smischny, Wayne Wells

May 12, 2021

Holm Buick GMC responded

We appreciate your faith in our service department to execute the repair of your seat. I will also forward the GMC quality concerns to the General Motors district manager of aftersales for our region to see if there are similar issues. Thank you, Jamie Hughes - ISM Holm Buick GMC.

April 14, 2021

Dealership Rating
Employee Rating

Great service dept.went in for oil change was very impressed by Jamie Disney that met me and took me home while service was done came back on Friday and bought a different SUV had a 2008 GMC Arcadia s More

by grannywagonMs.Mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Holm, Jamie Disney , Mike Bettles, Lacy Laffitte, Cedric Salas, Janis Smischny

April 07, 2021

Dealership Rating
Employee Rating

Everyone was friendly and professional, excellent service. I was pleased with the explanation of the service and will be back, nice place to wait for vehicle. More

by 51243
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 10, 2021

Holm Buick GMC responded

Thank you for taking time to share your experience with our GM Certified Service Department in Salina, Kansas! We've just added Saturday hours to make us more convenient than ever, 8am to 2pm! See you next time!

February 20, 2021

Dealership Rating
Employee Rating

Great quality, fast & friendly service! Could not ask for better people, you can see quality is a goal throughout the whole business & team. Very pleased! More

by gzier1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lacy Laffitte, Wayne Wells

Mar 11, 2021

Holm Buick GMC responded

Thank you for sharing your experience at our GM Certified Service Department. Wayne, Lacy, and Derek work hard to keep things flowing smoothly and they will appreciate your kind words of endorsement. Jamie Hughes - Internet Sales Manager, Holm Buick GMC.

February 09, 2021

Dealership Rating
Employee Rating

Very helpful, friendly staff in the service department. The best experience at a service department I’ve ever had. I will be back in the further! More

by NJOANIE5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Crawford, Arthur Jones, Lacy Laffitte, Wayne Wells

Feb 18, 2021

Holm Buick GMC responded

Thank you for taking time to leave a review for the team! Our staff appreciates the endorsment and will look for new ways to exceed your expectations! - Stay Warm! Jamie Hughes- Internet Manager - Holm Auto Group.

January 28, 2021

Dealership Rating
Employee Rating

I will use this dealership for next car issues, friendly, good service. Hopefully not for quite awhile. Have heard good remarks using holm dealership. Thanks More

by mopat@cox.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Crawford, Arthur Jones, Lacy Laffitte, Wayne Wells

Jan 29, 2021

Holm Buick GMC responded

Thank you for taking time to review your recent visit to our service department. We are glad you had a great experience and look forward to exceeding your expectations in the future.

January 27, 2021

Dealership Rating
Employee Rating

Very helpful! Did a nice job explaining services provided and future recommendations. Service team made an effort to work quickly and efficiently. Friendly service appreciated! More

by JCAIRO22
Recommend Dealer
Yes

Other Employees Tagged: Lacy Laffitte, Wayne Wells

Jan 29, 2021

Holm Buick GMC responded

Thank you for acknowledging the efforts put forth by our service writers. They have one the most complex positions in the store working with customers, mechanics, & parts personnel to advise customers safely to the best recommendations for each individual vehicle and customer needs. They will really appreciate the review! - Holm Buick GMC

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