Derek Deckens
Sales / Lease Consultant
Royal Buick GMC of Tucson
815 West Auto Mall Drive, Lot A
Tucson, AZ 85705
I'm a happily married man with 2 beautiful kids. I love talking to people, getting to know them, and I love helping others. I also happen to love cars. I have finally found a career that allows me to use my strengths and have fun while I'm at it.
Read moreDealership Experience
8 yrs, 7 mos
Industry Experience
8 yrs, 7 mos
72 Reviews
Write a Review72 Reviews of Derek Deckens
May 09, 2024
During a recent transaction with the purchase of a new vehicle Derek was our sales advisor he was absolutely amazing ! He is very knowledgeable and polite there is a reason he is highly rated for several vehicle Derek was our sales advisor he was absolutely amazing ! He is very knowledgeable and polite there is a reason he is highly rated for several years. During your next purchase do yourself a favor and ask for Derek you will not be dissatisfied. More
March 28, 2024
Derek and Scott are the best, we have bought several cars over the years from Royal Buick and wouldnt think of going anywhere else, they go above and beyond for their customers and make car buying easy. over the years from Royal Buick and wouldnt think of going anywhere else, they go above and beyond for their customers and make car buying easy. More
Other Employees Tagged: Scott Chambers, Chris Savastano , Lea Ellsworth
March 23, 2024
Germaine is not personable and will disregard you. Provides poor customer service in multiple occasions and makes you feel like you don’t know what you are talking about. Had multiple issues with my v Provides poor customer service in multiple occasions and makes you feel like you don’t know what you are talking about. Had multiple issues with my vehicle and was told that I just needed to figure it out. I would not recommend anyone work with him More
Other Employees Tagged: Justin Smith , Germaine Kendrick
January 25, 2024
Great place to buy a car bought my past two cadillacs from them be careful though they say they are not commissioned sales but they do get paid per how many cars they sell. As always stay vigilant when g from them be careful though they say they are not commissioned sales but they do get paid per how many cars they sell. As always stay vigilant when going to dealerships get everything in writing and make sure you get what is promised. All that being said i do have no issues with this dealership would recommend More
Other Employees Tagged: Scott Abbott, Jake Mullen , MaryLou Monroe
December 08, 2023
I went to the dealership to look at a car I saw on cars. com. It wasn't ready for sale so a sales person showed me an alternate. They were kind....it was my birthday... Easy to work with and made a concer com. It wasn't ready for sale so a sales person showed me an alternate. They were kind....it was my birthday... Easy to work with and made a concerted effort to find me a car in the category I was looking with the right number of miles and competitive price. Thanks to Derek and Amanda for making my experience a "royal" one! More
Other Employees Tagged: Amanda Hayes
September 13, 2023
Excellent customer service. The staff was very helpful all around. Couldn’t have asked for a better used car buying experience. The sales and service men were 100 percent true t The staff was very helpful all around. Couldn’t have asked for a better used car buying experience. The sales and service men were 100 percent true to their word and made sure all my families needs were meet. I am a one hundred percent completely satisfied customer. More
Other Employees Tagged: Alex Solis Vega
August 27, 2023
Overall my experience was very good. My salesman was exceptionally helpful without being too pushy. My salesman was exceptionally helpful without being too pushy. More
Other Employees Tagged: Andy Villa
July 11, 2023
Absolute pleasure to work with Royal. My new Yukon was the fourth purchase over the years from Royal. Derek was great to work with and made the process easy. My new Yukon was the fourth purchase over the years from Royal. Derek was great to work with and made the process easy. More
July 04, 2023
If you are in the market to buy a car, Derek Deckens is your man. We put in a request for the vehicle we wanted to buy and Derek called us immediately and sent us several cars that we could look at before your man. We put in a request for the vehicle we wanted to buy and Derek called us immediately and sent us several cars that we could look at before we went down in person. That next day he set up our appointment and we test drove two cars. Derek is extremely knowledgeable of the vehicles on the lot, he was friendly, honest and professional. He answered all of our questions and put whatever fears we had to rest. He was able to streamline the purchase process, which made for an extremely easy experience. Even with a last minute hiccup, which was not his fault, he expeditiously resolved the problem and made it right for us. I would definitely recommend and buy from Derek again. More