Derek Brodeur
Derek Brodeur at Audi Burlington

Derek Brodeur

Audi Service Advisor

Audi Burlington

62 Cambridge St
Burlington, MA 01803

4.8
417 Reviews
4.8

417 Reviews

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417 Reviews of Derek Brodeur

April 02, 2025

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The dealership is prompt, efficient and thorough in the maintenance of my Q5. They give me detailed reports and status of my vehicle. The waiting area is comfortable and is able to allow the customer to More

by mary.burns4
Service Price Transparency
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Recommend Dealer
Yes
Apr 02, 2025

Audi Burlington responded

Mary, we're delighted to hear that you appreciate the prompt and efficient service at Audi Burlington. It's great to know our comfortable waiting area and detailed reports make your visits enjoyable. Thank you for choosing us for your Q5's maintenance!

April 01, 2025

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Derek was terrific in service! Fast and accommodating, very friendly and informative during appointment. Was able to also get a last minute loaner! More

by Julie F
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Recommend Dealer
Yes
Apr 02, 2025

Audi Burlington responded

Julie, we're delighted to hear that Derek provided such a positive experience at Audi Burlington! It's great he could assist with your service needs and provide a loaner. Thanks for sharing your feedback!

March 26, 2025

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Derek and the entire service department provided us with excellent service! The video of the health report for vehicle is an excellent tool. Car was finished on time as promised. As always great service. Th More

by Audi/Honda Driver
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Recommend Dealer
Yes
Mar 27, 2025

Audi Burlington responded

Thank you for the wonderful feedback! We're delighted to hear that Derek and our service team at Audi Burlington provided excellent care. It's great to know the video health report was helpful, and we appreciate your continued trust in us!

March 03, 2025

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Ray and the team at Audi Burlington are always very friendly and efficient. I wouldn’t take my car anywhere else! More

by Kaitlincarriere
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Recommend Dealer
Yes
Mar 04, 2025

Audi Burlington responded

We're delighted to hear that Ray and the Audi Burlington team have earned your loyalty with their friendly and efficient service. Thank you for choosing us!

March 02, 2025

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I cannot say enough about this dealership. From purchase to service, everyone at Audi Burlington is superb! More

by CatC.
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Recommend Dealer
Yes
Mar 03, 2025

Audi Burlington responded

Thank you for the glowing review! We're delighted to hear that your experiences with both our sales and service teams at Audi Burlington have been superb. We look forward to serving you again in the future!

February 28, 2025

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I had excellent customer service from Derek. I appreciate the detailed information and communication so I understood what's going on with my car. Thanks! More

by joseph.ciulla
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Recommend Dealer
Yes
Feb 28, 2025

Audi Burlington responded

Joseph, we're delighted to hear that Derek provided you with excellent service at Audi Burlington. Thank you for sharing your experience and trusting us with your car!

February 27, 2025

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The service was great. My car was ready on time. Drop off and pick up was quick. More

by mikenorton2112
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Recommend Dealer
Yes
Feb 27, 2025

Audi Burlington responded

We're so happy to hear it, Mike! Thank you for coming to Audi Burlington!

February 18, 2025

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The Audi Burlington team did the Mass Inspection for my recently purchased Q5. The team was extremely friendly and got the work done quickly. The waiting area was very comfortable making the half hour wait More

by CNabs34
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Recommend Dealer
Yes

Other Employees Tagged: Jim Parolisi, Raymond Hebert, Anthony Ferreira , Kelly Mullaney

Feb 19, 2025

Audi Burlington responded

Hi! We're delighted to hear that your Mass Inspection experience was efficient and pleasant at Audi Burlington! Our team takes pride in providing friendly service, and we're glad you enjoyed the comfortable waiting area. We look forward to assisting with any future maintenance needs!

February 11, 2025

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Excellent service complicated situation took care of everything. I have always had excellent experiences with Audi Burlington More

by e.boemer
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Recommend Dealer
Yes
Feb 12, 2025

Audi Burlington responded

e.boemer, we're delighted to hear that our team at Audi Burlington was able to handle your situation with excellent service. Thank you for being a loyal customer and sharing your positive experiences!

February 07, 2025

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Employee Rating

Excellent service. Price was accurately what they estimated. On time service with no surprises The car even came back washed with the internal matt’s cleaned which was More

by Leroy.
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Recommend Dealer
Yes
Feb 07, 2025

Audi Burlington responded

Leroy, we're delighted to hear that you had a seamless experience with us at Audi Burlington. It's great to know our team met your expectations and added those extra touches! Thanks for choosing us!

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