Derby Monroe

The point to point inspection was never done. My battery was 8 years old and tested bad and they sad it was good. My tires were never rotated. I just hope they really did my transmission fluid fl My battery was 8 years old and tested bad and they sad it was good. My tires were never rotated. I just hope they really did my transmission fluid flush properly as I was never able to really see the old oil or even check it now because I have a CVT transmission. Pretty disappointed with paying $1100 for my oil change and hopefully changing the transmission fluid. I ask for the inspection and it was very poorly done. Just sucks because the people were kind but the actual service on the car is not up to par. More

by Rich Verified Customer Verified Customer

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Journey was polite, courteous, informative, and 100% not annoying. Thank you! Get more sales/service with these qualities. annoying. Thank you! Get more sales/service with these qualities. More

by BIGBRET19 Verified Customer Verified Customer

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Nice to have you come to our house to do the service. Thank you so much for this opportunity. Thank you so much for this opportunity. More

by jcrr.ralston12345 Verified Customer Verified Customer

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A wonderful experience from my first phone call to picking up my vehicle. Their diagnosis of my problem was fast and accurate and the service representative I spoke to communicate the issue clearly an picking up my vehicle. Their diagnosis of my problem was fast and accurate and the service representative I spoke to communicate the issue clearly and helped me prioritize other concerns to fit in my budget. More

by LIZABETH.ALEXANDER Verified Customer Verified Customer

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Every time I go to Corwin Ford I’m always treated like a valued customer.Angela and the team are always top-notch, I would recommend Corwin Ford to anybody and everybody that wants a five star experience valued customer.Angela and the team are always top-notch, I would recommend Corwin Ford to anybody and everybody that wants a five star experience More

by Rob K. Verified Customer Verified Customer

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Drop off and approval of services were the only easy things about this service. The dealership never contacted me when completed and either did not answer when I called or transferred me to someone else things about this service. The dealership never contacted me when completed and either did not answer when I called or transferred me to someone else who wasn’t available to leave a message. My car sat for multiple days fixed and me unnotified. they also sent a scam message offering me a purchase quote for my vehicle as it was in “high demand” with an extremely disrespectful price. After I got it back, it had a ding in the back panel that was not there before (you can tell because whomever did it rubbed the dirt of the spot as they were checking it and no notice was given about it. More

by renojc Verified Customer Verified Customer

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On time and very friendly explained everything they were doing this was mobile service and I will use it again doing this was mobile service and I will use it again More

by JAMILLK8 Verified Customer Verified Customer

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On time and complete service with mobile service explained what they were doing completely I will use this service again explained what they were doing completely I will use this service again More

by JAMILLK8 Verified Customer Verified Customer

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Taking care always of my cars. Warranty takes care of issues. The advisor Juan Orozco and the team takes care all the time Warranty takes care of issues. The advisor Juan Orozco and the team takes care all the time More

by tcs71 Verified Customer Verified Customer

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Total experience. Awesome.everybody was professional and helpful .Time was good . The service was complete in 30 minutes Awesome.everybody was professional and helpful .Time was good . The service was complete in 30 minutes More

by NOEMAIL_5095917293 Verified Customer Verified Customer

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