Dennis Pellegrino
Assistant Service Manager
Ira Lexus Danvers
101 Andover Street Route 114
Danvers, MA 01923
32 Reviews
Write a Review32 Reviews of Dennis Pellegrino
September 18, 2024
Easy to schedule appointment for service. Ongoing communication with my service rep, Dennis, about maintenance was timely, detailed and honest from drop off to pick up. Arranging for a renta Ongoing communication with my service rep, Dennis, about maintenance was timely, detailed and honest from drop off to pick up. Arranging for a rental while my car was being serviced couldn't have been easier. What's not to like? More
September 14, 2024
I have always had great service from the dealership, however our personal service from Dennis Pellegrino has been extremely great. He is an outstanding person to work with. My vehicle is running great a however our personal service from Dennis Pellegrino has been extremely great. He is an outstanding person to work with. My vehicle is running great and ready for our 1400 mile drive ahead of us. We are confident in the service of our vehicle. More
September 09, 2024
Not too much confidence on the technicians to fully check on the vehicle especially when you know what you brought it in for. I thought sales reps were bad guess service in the technician side not to great on the vehicle especially when you know what you brought it in for. I thought sales reps were bad guess service in the technician side not to great either. More
Other Employees Tagged: Willy Moy, Cassidy An, Brendan Deangelis, Jennifer Perry
September 07, 2024
Great service, Dennis helped get my car serviced (timing belt and water pump). Strong communicator and kept me updated all along the way. Received a loaner and valet service which was a huge time saver when belt and water pump). Strong communicator and kept me updated all along the way. Received a loaner and valet service which was a huge time saver when I wasn’t able to make it to the service center. Highly recommend! More
Other Employees Tagged: George Rooney, George Rooney
August 31, 2024
Dennis Pelligrino has always provided me with excellent service. He is outstanding and a great asset to IRA Lexus. And all other staff I come across are curtious and professional. I Plan to buy a Lex service. He is outstanding and a great asset to IRA Lexus. And all other staff I come across are curtious and professional. I Plan to buy a Lexus at Ira in the near future so I can continue to use your service department More
August 16, 2024
IRA Lexus consistently delivers fantastic service. Jennifer Perry is a superstar, always managing expectations and excellent with communicating status. Jennifer Perry is a superstar, always managing expectations and excellent with communicating status. More
Other Employees Tagged: Richard (Rick) Kizner, Jennifer Perry, Michael (Mike) Carbone