Dennis Pellegrino
Dennis Pellegrino at Ira Lexus Danvers
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Dennis Pellegrino

Assistant Service Manager

Ira Lexus Danvers

101 Andover Street Route 114
Danvers, MA 01923

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5.0
32 Reviews
5.0

32 Reviews

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32 Reviews of Dennis Pellegrino

September 18, 2024

Dealership Rating
Employee Rating

Easy to schedule appointment for service. Ongoing communication with my service rep, Dennis, about maintenance was timely, detailed and honest from drop off to pick up. Arranging for a renta More

by Lil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 20, 2024

Ira Lexus Danvers responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

September 14, 2024

Dealership Rating
Employee Rating

I have always had great service from the dealership, however our personal service from Dennis Pellegrino has been extremely great. He is an outstanding person to work with. My vehicle is running great a More

by Joe.lagrasse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 16, 2024

Ira Lexus Danvers responded

Hi, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

Sep 16, 2024

Joe.lagrasse responded

Thank you and see you next spring

September 09, 2024

Dealership Rating
Employee Rating

Not too much confidence on the technicians to fully check on the vehicle especially when you know what you brought it in for. I thought sales reps were bad guess service in the technician side not to great More

by Khampa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 13, 2024

Ira Lexus Danvers responded

Khampa, Please reach out to our service management team for more detailed information regarding your concerns. Rick Chase, Service Director, rchase@group1auto.com 978-739-8619. Thank you, Willy Moy General Manager

September 07, 2024

Dealership Rating
Employee Rating

Great service, Dennis helped get my car serviced (timing belt and water pump). Strong communicator and kept me updated all along the way. Received a loaner and valet service which was a huge time saver when More

by Missy
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Rooney, George Rooney

Sep 09, 2024

Ira Lexus Danvers responded

Hi Missy, thank you for your kind review; we are happy to pass along your comments to Dennis here at Ira Lexus! Thanks again for the recommendation, and have an amazing day!

August 31, 2024

Dealership Rating
Employee Rating

Dennis Pelligrino has always provided me with excellent service. He is outstanding and a great asset to IRA Lexus. And all other staff I come across are curtious and professional. I Plan to buy a Lex More

by Mia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2024

Ira Lexus Danvers responded

Hi Mia, we are very happy Dennis Pelligrino could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 21, 2024

Dealership Rating
Employee Rating

The service department at Ira Lexus is always wonderful. I cannot thank Dennis enough for his attention to detail and ability to get things done quickly! More

by Ab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 24, 2024

Ira Lexus Danvers responded

Hi, we're happy to hear you had such a positive experience with Dennis! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 19, 2024

Dealership Rating
Employee Rating

I always receive excellent service/support/advice from Service Manager, Dennis P. He is professional, knowledgeable and honest. More

by MC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 23, 2024

Ira Lexus Danvers responded

Hi, thanks for your praise and kind comments about Dennis. Feel free to reach out to us if you need anything. Have a wonderful day.

August 16, 2024

Dealership Rating
Employee Rating

IRA Lexus consistently delivers fantastic service. Jennifer Perry is a superstar, always managing expectations and excellent with communicating status. More

by christiefujimoto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 17, 2024

Ira Lexus Danvers responded

Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 13, 2024

Dealership Rating
Employee Rating

It was a wonderful experience. The agent was really helpful. She explained everything and was very nice. More

by christianmoschitto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 17, 2024

Ira Lexus Danvers responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 12, 2024

Dealership Rating
Employee Rating

Dennis was great to work with, I would highly recommend visiting this Lexus dealership location. More

by Bmeikle423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 16, 2024

Ira Lexus Danvers responded

Hi, we're happy to hear you had such a positive experience with Dennis! Thanks again for the recommendation, and have an amazing day!

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