Dennis Hoatson
Assistant Internet and Phone Sales Manager
Nucar Toyota of Norwood
277 Providence Highway
Norwood, MA 02062
36 Reviews
Write a ReviewDealership Experience
11 yrs, 7 mos
Industry Experience
11 yrs, 7 mos
Languages Spoken
English
36 Reviews of Dennis Hoatson
July 23, 2024
we put a deposit down on a new car and was told it was refundable. within 24 hours we changed our minds and told them we wanted our deposit returned. after many calls to the sales person, the sales mana refundable. within 24 hours we changed our minds and told them we wanted our deposit returned. after many calls to the sales person, the sales manager and the general manager, nothing. we keep getting the runaround. its been over three weeks now and still nothing, my next step is to file a theft charge with the police, or file in small claims court, really shady dealer! More
Other Employees Tagged: Rick Malabre
December 03, 2022
They sold me a car in June with non-working rain-sensing wipers. It appears the original owner replaced the windshield with a non-Toyota windshield so they won't work. Their solution was to ask my insuranc wipers. It appears the original owner replaced the windshield with a non-Toyota windshield so they won't work. Their solution was to ask my insurance to cover a windshield replacement instead of them taking ownership of the issue, so much for a "Toyota certified used" vehicle. I won't buy again from these folks or bring my car for service here. Buyers beware of this place. Any attempt to contact any level of management gets discarded, it's shady business practices. 16Dec22: The car's windshield was replaced by Boch Toyota and now the car works perfectly. Thank you, especially to Jessica C., Chris G., and Johnny F. from sales for lending me his car. More
Other Employees Tagged: Jessica Costello, Chris Gray, Mark Greenberg, Johnny Fraifer, Adam Macneil-Keefe, Stanley Wong
October 07, 2022
Boch Toyota just sold me a car with the maintenance light on isn’t there a lemon law 𝐨𝐫 𝐬𝐨𝐦𝐞 𝐭𝐡𝐢𝐧𝐠 and over charged me $𝟏𝟎𝟎𝟎 𝐰𝐡𝐚𝐭 𝐢𝐬 𝐭𝐡𝐞 𝐰𝐨𝐫𝐥𝐝 𝐜𝐨𝐦𝐢𝐧𝐠 𝐭𝐨 light on isn’t there a lemon law 𝐨𝐫 𝐬𝐨𝐦𝐞 𝐭𝐡𝐢𝐧𝐠 and over charged me $𝟏𝟎𝟎𝟎 𝐰𝐡𝐚𝐭 𝐢𝐬 𝐭𝐡𝐞 𝐰𝐨𝐫𝐥𝐝 𝐜𝐨𝐦𝐢𝐧𝐠 𝐭𝐨 More
Other Employees Tagged: Tim Mcgilvray, Jason Aufiero, Mike Daoud, Jessica Costello, Carlos Rovira, Kevin Gallagher, Johnny Fraifer, Chuck Rose, Brittany Bongo
July 01, 2022
My experience was exceptional! Everyone that I dealt with was friendly and professional and efficient! I felt very valued as a customer! Everyone that I dealt with was friendly and professional and efficient! I felt very valued as a customer! More
Other Employees Tagged: Aiman Tomas, David Lee Hsieh
June 30, 2020
Nice friendly people. Good selection of vehicles. Prices seemed good. Clean facility. I would recommend Boch Toyota to others. I will always look to Boch Toyota in the future when buying a car. seemed good. Clean facility. I would recommend Boch Toyota to others. I will always look to Boch Toyota in the future when buying a car. More
Other Employees Tagged: Andrew Bowen
June 26, 2020
Terrific customer experience. Kyle handled my paperwork within minutes. He called me with an update in the afternoon, giving me time to prepare to return. I’ll definitely return. within minutes. He called me with an update in the afternoon, giving me time to prepare to return. I’ll definitely return. More
Other Employees Tagged: Kyle Arruda
June 26, 2020
Did not like my experience here at all. And it my last. The salesman were never there to help you out even tho I was buying a car. Tried to give me different hubcaps that were very cheap and also told me I The salesman were never there to help you out even tho I was buying a car. Tried to give me different hubcaps that were very cheap and also told me I could not have the mats. When I picked up the car they were not going to give them to me. I found them to be very dishonest. More
Other Employees Tagged: Too many people to remember. Never the same person They did not care if I bought the car or not.
June 19, 2020
Great dealer i'm on my third toyota Rav 4 now , if i have to change my 2016 on i will take it here again .your hard work paid off. to change my 2016 on i will take it here again .your hard work paid off. More
Other Employees Tagged: Rob Bardwell, Mark Greenberg, Chase Calef , Majed Abdalla, Joe Baribeault, David Demosthene, John Dwyer, Amer Hajou, Hung Ly, Deronville Kenold
June 08, 2020
Awful experience. We asked for a quote on a car, they never gave it to us. When we went in for a scheduled appointment, the salesmen only gave us two word answers, and no insight to some of one questions never gave it to us. When we went in for a scheduled appointment, the salesmen only gave us two word answers, and no insight to some of one questions, lastly they told us last minute they did not excerpt outside financing. I was eager to buy or lease a car through here after returning my lease out of convenience but they were so rude I will never go back again. Also, we were only able to test drive in their parking lot where other dealerships have let us take the car off the lot. More
Other Employees Tagged: Gilbert Perea, Rob Bardwell, Mark Greenberg , Majed Abdalla, John Dwyer, Amer Hajou, Hung Ly, Tyler Mason