

Dennis Erazo
General Sales Manager
San Antonio Dodge Chrysler Jeep Ram
11910 I-35
San Antonio, TX 78233
Languages Spoken
Spanish
614 Reviews
Write a Review614 Reviews of Dennis Erazo
October 18, 2025
I’ve purchased two vehicles from this dealership in the past and never had any issues, but this most recent experience was completely different. The salesman was great, friendly, helpful, and professional. past and never had any issues, but this most recent experience was completely different. The salesman was great, friendly, helpful, and professional. No complaints there. The managers worked hard to make the deal happen, and I appreciate that. However, even considering it wasn’t the easiest deal, spending over six hours at the dealership felt excessive. My previous two purchases with them were wrapped up in half that time, so this process just felt unnecessarily slow and drawn out. Unfortunately, the finance manager, Shady Diab, ruined the overall experience. He became visibly upset when I declined to purchase their overpriced GAP insurance and extended warranties, even raising his voice and talking down to me. That behavior was uncalled for and very unprofessional. To make matters worse, when I left the dealership, the thumb drive with my paperwork wasn’t included in the packet, and I had to return two days later to get it. Overall, I would still recommend this dealership based on my past experiences and the professionalism of the sales team, but I would strongly suggest avoiding any interaction with Shady Diab in the finance office. More
Other Employees Tagged: Spencer Ramos, Theodore Martinez, Shady Diab
October 17, 2025
Friendly dealership. 2nd time buying from this location. Enjoying being back in a Jeep. Codie was a great sales person 2nd time buying from this location. Enjoying being back in a Jeep. Codie was a great sales person More
Other Employees Tagged: Latzu Lara, Codi Morin
October 16, 2025
Service was nice and easy the guys really did an amazing job helping me get my jeep job helping me get my jeep More
Other Employees Tagged: Shady Diab, Samuel Villegas
October 16, 2025
Our sales associate, Samantha Houston, was informative, precise and was able to close our deal to everyone’s liking. The team is exemplary in a finely tuned business model. Quite a pleasure to do business precise and was able to close our deal to everyone’s liking. The team is exemplary in a finely tuned business model. Quite a pleasure to do business with! More
Other Employees Tagged: Latzu Lara, Sam Houston
October 16, 2025
Our sales person was very nice and organized lady. She tried her best to have everything ready so we can walk in and sign paperwork and leave. She tried her best to have everything ready so we can walk in and sign paperwork and leave. More
Other Employees Tagged: Sam Houston, Randle Harrelson
October 10, 2025
They were great to work with. Got me in and out in a great time. Great experience. Got me in and out in a great time. Great experience. More
Other Employees Tagged: Roland Johnson, Randle Harrelson, Codi Morin
October 02, 2025
Every one was great I would recommend them to anyone who is in the market for a car. is in the market for a car. More
Other Employees Tagged: Andrew “Cowboy” Galvan, Randle Harrelson
September 27, 2025
I had an outstanding experience working with Sam. From the moment I arrived, she was incredibly kind, helpful, and attentive. She took the time to walk me through the details of the car, explaining n From the moment I arrived, she was incredibly kind, helpful, and attentive. She took the time to walk me through the details of the car, explaining not only its features but also the culture and lifestyle of owning a Jeep. Her knowledge and enthusiasm made the process both informative and enjoyable. What really stood out was the level of care and effort she and the dealership team put into supporting me. When it became clear that the process would run longer than expected, she quickly arranged for me to borrow a car so that I wouldn’t miss an important meeting that same day. This thoughtful gesture went above and beyond my expectations and truly demonstrated a commitment to customer service. Overall, the professionalism, warmth, and thoroughness I experienced made a lasting impression. thank you. More
Other Employees Tagged: Latzu Lara, Sam Houston
September 26, 2025
We had a great experience! Aaron was amazing and helped us out! Thank you so much! Aaron was amazing and helped us out! Thank you so much! More
Other Employees Tagged: Brianna Torres, Aaron Mendiola, Nicholas Gonzales