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Dennis Epps
Dennis Epps | Page 17
Sales & Leasing Consultant
Mercedes-Benz of Owings Mills
9727 Reisterstown Rd
Owings Mills, MD 21117
307 Reviews
I am a former USAF member for over 20 years. I enjoy the automobile industry, especially Mercedes Benz. Recently married, enjoying traveling, basketball, health training, and cooking. My number one goal in the auto industry, is to make sure my customer understand the great safety and comfort features we offer you in a Mercedes Benz. It is THE BEST OR NOTHING. DRIVEN TO DELIGHT!!! It is not just a phrase. It is a path, a promise, a belief. It is a commitment to creating positive relationships, to make making people smile, and leaving them with a sense of complete trust. Driven to delight means exceptional personal treatment. It is a reminder that the journey is never done. That there is always a more thoughtful way. and throughout each interaction, we must remember that the best or nothing cannot just be a description of our vehicles, but it must also represent the people behind them. Mercedes Benz. The Best or Nothing.
Read moreDealership Experience
8 yrs, 8 mos
Industry Experience
29 yrs, 5 mos
Languages Spoken
English
German
Employee Video
307 Reviews
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307 Reviews of Dennis Epps
June 27, 2021
After 4 prior test drives I thought I understood the GLC. Then I met Dennis and he truly opened my eyes. A rare professional. Thanks. Then I met Dennis and he truly opened my eyes. A rare professional. Thanks. More
by Kirt
Other Employees Tagged: Mahaman Kolo
June 24, 2021
I had the absolute best experience with Dennis Epps and Rob Banks. I had a 2016 to trade in and that went very smooth, and in this tough market they were able to find me the perfect car to exceed all my d Rob Banks. I had a 2016 to trade in and that went very smooth, and in this tough market they were able to find me the perfect car to exceed all my desires. A new CLS450 was able to be located and it is absolutely perfect. Dennis has helped me navigate all the new electronics and features. He has been around at the drop of a hat to help me as I’m learning all the features. If every dealership was employing sales associates with the integrity of Dennis the car industry would be thought of as much more transparent and helpful. Everyone in Owings Mills was very friendly and accommodating. Congratulations to a true professional. More
by Paul W
Other Employees Tagged: Robb Banks , Fran M King
June 19, 2021
Dennis Epps was very professional, polite, knowledgeable, and Provided superior service with helping me to purchase my very first Mercedes Benz. There was absolutely no pressure and I thoroughly enjoyed thi and Provided superior service with helping me to purchase my very first Mercedes Benz. There was absolutely no pressure and I thoroughly enjoyed this whole buying experience. More
by StacyB87
June 15, 2021
Spectacular service by Mr. Dennis Epps. The experience was professional from beginning to end. Dennis makes sure you get what you want not just makes you settle for anything to get a sale. I wanted a spec was professional from beginning to end. Dennis makes sure you get what you want not just makes you settle for anything to get a sale. I wanted a specific color car as well as model. After doing his research he found it and called me right away. I couldn't of asked for a better sales person. I'll recommend anyone in the Maryland area to go to him. The communication was great from beginning to end. It wasn't your regular experience of an all day process. He was smart enough to get all your information before you get there, and make the process shorter than normal. More
by joshuasan252
June 05, 2021
Excellent service!Dennis Epps (Sales), Murphy Tederick (Service), and Daniel Klien (Service) have provided excellent customer care and service. They have all worked expediently to resolve my services. T (Service), and Daniel Klien (Service) have provided excellent customer care and service. They have all worked expediently to resolve my services. They treated me extremely well! More
by Willia523
Other Employees Tagged: Murphy Tederick, In Loving Memory of Daniel Klein
May 18, 2021
I've been a MB of Owings Mills customer for 11 years and have always received the best service from my team. I recently purchased a new GLB 35 and Dennis Epps was instrumental in getting the vehicle I want have always received the best service from my team. I recently purchased a new GLB 35 and Dennis Epps was instrumental in getting the vehicle I wanted. He's sincere, courteous and listens attentively. I highly recommend Dennis and everyone on the MB Owings Mills team. More
by mike_d1
May 05, 2021
Dennis Epps is an excellent automotive sales professional. Dennis knows his product and executes the transactional work flawlessly. We are repeat customers --- having bought two Mercedes ca professional. Dennis knows his product and executes the transactional work flawlessly. We are repeat customers --- having bought two Mercedes cars --- Highly recommended More
by jtilley
May 01, 2021
Reluctant and refused to provide service records. Transparency, Honesty and a desirable level of ethical integrity is a must but is sadly lacking in this industry. It is an unpleasant experience to Transparency, Honesty and a desirable level of ethical integrity is a must but is sadly lacking in this industry. It is an unpleasant experience to be fished and baited. More
by MNowrangi
May 01, 2021
Mr. Dennis is the best car salesman ever! It was such a pleasure working with him to purchase my first Mercedes Benz. He was very patient with me and knowledgeable. Mr. Dennis went above and beyond to find pleasure working with him to purchase my first Mercedes Benz. He was very patient with me and knowledgeable. Mr. Dennis went above and beyond to find me the car that I truly wanted and knew I would be happy! I would recommend anyone to see him to make their experience and the car buying process as seamless as possible. Thanks again for all your help! More
by S.Reid
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