Dennis Epps
Dennis Epps at Mercedes-Benz of Owings Mills

Dennis Epps | Page 15

Sales & Leasing Consultant

Mercedes-Benz of Owings Mills

9727 Reisterstown Rd
Owings Mills, MD 21117

Contact Me
5.0
307 Reviews

I am a former USAF member for over 20 years. I enjoy the automobile industry, especially Mercedes Benz. Recently married, enjoying traveling, basketball, health training, and cooking. My number one goal in the auto industry, is to make sure my customer understand the great safety and comfort features we offer you in a Mercedes Benz. It is THE BEST OR NOTHING. DRIVEN TO DELIGHT!!! It is not just a phrase. It is a path, a promise, a belief. It is a commitment to creating positive relationships, to make making people smile, and leaving them with a sense of complete trust. Driven to delight means exceptional personal treatment. It is a reminder that the journey is never done. That there is always a more thoughtful way. and throughout each interaction, we must remember that the best or nothing cannot just be a description of our vehicles, but it must also represent the people behind them. Mercedes Benz. The Best or Nothing.

Dealership Experience

8 yrs, 8 mos

Industry Experience

29 yrs, 5 mos

Languages Spoken

English English

German German

Employee Video

5.0

307 Reviews

Write a Review

307 Reviews of Dennis Epps

December 12, 2021

Dealership Rating
Employee Rating

Dennis was great! Very professional, friendly and respectful. He walked me through the process with ease. He’s very knowledgeable. My car wasn’t quite ready when I started the process but he kept me More

by MB
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mahaman Kolo

Dec 13, 2021

Mercedes-Benz of Owings Mills responded

Hello, thank you so much for your feedback! Our team member Dennis will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Have a great day!

November 16, 2021

Dealership Rating
Employee Rating

Had a great experience! The whole process went smooth from start to finish. Mr Dennis Epps was my rep he was very professional and knowledgeable about Mercedes products. I’ll recommend him to anyone look More

by Rickey F
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fran M King, Mike

November 14, 2021

Dealership Rating
Employee Rating

Best new car buying experience in buying cars for 50 years. Dennis was knowledgeable, patient and very helpful to make the sale as smooth as possible. A real gentleman! More

by Sharonwo247 Lily9339!
Recommend Dealer
Yes

November 01, 2021

Dealership Rating
Employee Rating

I got my new Mercedes GLA 250 just this past Saturday and have been enjoying driving it since. Mr. Epps was referred to me by a friend and he went out of his way to make me feel like a valued customer. He pr More

by Mahvash.husain
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Phaeng Taweepuntsant, Kolo Mahaman

Nov 02, 2021

Mercedes-Benz of Owings Mills responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

October 30, 2021

Dealership Rating
Employee Rating

This was second purchase with Dennis Epps! As always, I receive nothing but the best service and car buying experience. Kudos to Mahaman Kolo for the convenience in completing the purchase portion…he is kn More

by rnewton72
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Mahaman Kolo , Brett Fader

Oct 31, 2021

Mercedes-Benz of Owings Mills responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Owings Mills! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 27, 2021

Dealership Rating
Employee Rating

Dennis Epps & Murphy Tedrick were very attentive and took care of my car in the service department. Great customer service! More

by Teri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Murphy Tederick

Oct 28, 2021

Mercedes-Benz of Owings Mills responded

Hi Teri, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 11, 2021

Dealership Rating
Employee Rating

The best car buying experience ever! Dennis is the man! He knows his stuff and I highly recommend this dealership. More

by Dmaevers
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mahaman Kolo , Brett Fader

Oct 12, 2021

Mercedes-Benz of Owings Mills responded

Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

October 08, 2021

Dealership Rating
Employee Rating

I just purchased a GLC 300 from Mercedes-Benz Owings Mills and my salesperson Dennis Epps was absolutely amazing. Dennis was always respectful of my time and he never tried to hard sell me. I knew exact More

by nll1960
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 09, 2021

Mercedes-Benz of Owings Mills responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

September 30, 2021

Dealership Rating
Employee Rating

Dennis IS 1st class!! I have always had a great experience with him! He has a customer and friend for life. More

by JB
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Murphy Tederick

Oct 04, 2021

Mercedes-Benz of Owings Mills responded

Hi, we are very happy we could provide you with a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 18, 2021

Dealership Rating
Employee Rating

Let me tell you that my whole process was perfect from beginning to end because of one person..Dennis Epps! I had so many questions and he was very patient with me, answering every question I had. He wen More

by foxyjan60
Friendliness
Recommend Dealer
Yes
Sep 23, 2021

Mercedes-Benz of Owings Mills responded

Hi, thank you for your kind review; we are happy to pass along your comments to Dennis here at Mercedes-Benz of Owings Mills! We're so glad that we were able to go above and beyond your expectations! Thanks again for the recommendation, and have an amazing day!

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