Dennis Eich

The service advisor, Dennis, was extremely unprofessional and challenging to deal with. Refused to adhere to warranty policy on tires and insisted on arguing with me and the Henderson dealership for over 20 and challenging to deal with. Refused to adhere to warranty policy on tires and insisted on arguing with me and the Henderson dealership for over 20 minutes. Insisted he needed to see the actual invoice before warranty my tire after 13 months . I have never come across someone so disrespectful at a dealership. More

Report | Print

GLK350 Service Date- July 31, 2024: Mr. John Clough of Service Department was very helpful and very professional in handling my service request. Kyra Green of Car Loaner Department was very John Clough of Service Department was very helpful and very professional in handling my service request. Kyra Green of Car Loaner Department was very accommodating and helpful. They have a perfect customer service, and I cannot complain of anything else. My car was done in a reasonable time, and I am enjoying driving it around. See you until my next car service. Thank you very much! More

Report | Print

Dennis Eich is the most professional and courteous service representative ever. I met with him three times and each time he was polite and willing to assist even without me having have an appointment service representative ever. I met with him three times and each time he was polite and willing to assist even without me having have an appointment. More

Report | Print

Dennis Eich is the very best! Our service manager for over 15 Years! He goes beyond the call of duty! Our service manager for over 15 Years! He goes beyond the call of duty! More

Report | Print

the best service, friendly and profetional, Denis the best! i have more than 20 years taking my cars to fletcher jones and is the best service. best! i have more than 20 years taking my cars to fletcher jones and is the best service. More

Report | Print

Dennis strives to do the right thing. He gave me a discount on service for my military service. Thank you He gave me a discount on service for my military service. Thank you More

Report | Print

They are excellent in car was just there having car checked over brakes they did there full point inspection checked over brakes they did there full point inspection More

Report | Print

I have nothing but praise for Dennis and your team of service experts. They have always taken great care of me. I will be a loyal customer for life. service experts. They have always taken great care of me. I will be a loyal customer for life. More

Report | Print

This is a very nice beautiful dealership. The staff are very professional and they treat you good. The staff are very professional and they treat you good. More

Report | Print

Nobody takes better care of my Mercedes that your service department. My service advisor, Dennis Eich is the best. department. My service advisor, Dennis Eich is the best. More

Report | Print