Dennis DiFilippo

My first experience with Conicelli Hyundai. I was offered a great deal for my trade-in and Tim Mhay, my salesman, made the entire process a pleasure! I was offered a great deal for my trade-in and Tim Mhay, my salesman, made the entire process a pleasure! More

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Nice and very very helpful with any questions I may of had and great customer service had and great customer service More

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I chose Conicelli Hyundai to purchase my new vehicle and could not be happier with the outstanding customer service I received from the manager Dennis and my Sales Rep, Bill Wambold. I highly recommend and could not be happier with the outstanding customer service I received from the manager Dennis and my Sales Rep, Bill Wambold. I highly recommend both if you are interested in purchasing a Hyundai; their knowledge of their vehicle inventory was amazing and they took their time in answering questions I had about my 2024 Santa Cruz. Go see them; they will take care of you! More

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Worst salesmen ever! Very unprofessional, talking down to women, trying to sell females extras they said they don't want. They were very racist there and I was sexual Very unprofessional, talking down to women, trying to sell females extras they said they don't want. They were very racist there and I was sexually harrassed. I will tell everyone NOT to go there. Wrost experience ever! They lost all my paper work and I waiting way too long. These salesmen are very rude. More

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Professional and customer focused sales team. Ease of the total transaction never felt pressured by anyone at the dealership. Dennis was outstanding, would definitely recommend this dealership t Ease of the total transaction never felt pressured by anyone at the dealership. Dennis was outstanding, would definitely recommend this dealership to others. 5 years from now I’ll be trading my Santa Fe for a Genesis SUV. More

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Excellent service and very knowledgeable. I would highly recommend him to friends and family members. I would highly recommend him to friends and family members. More

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Nick was great to work with through the whole process. Kept me updated and informed. Kept me updated and informed. More

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The service and management team were great. I recommend asking for Nick and Dennis they were excellent. I recommend asking for Nick and Dennis they were excellent. More

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Aaron and Dennis helped me find the car I wanted at a price I was comfortable with. The process was clear and easy. Michael in Finance also was helpful explaining all of the costs. I would definitely com price I was comfortable with. The process was clear and easy. Michael in Finance also was helpful explaining all of the costs. I would definitely come back here next next time I need a new car. More

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Aaron and Dennis did a great job explaining all the details of the new Hyundai Palisade I was purchasing and I love this vehicle. Then I met with the finance manager Michael Jordon and we seem to hit i details of the new Hyundai Palisade I was purchasing and I love this vehicle. Then I met with the finance manager Michael Jordon and we seem to hit it off. He is a fellow Veteran and because of that I trusted him. This was a huge mistake. He explained what sounded like services INCLUDED in the purchase price INSTEAD they were OPTIONAL “Products” that were ADDED to my loan without me knowing about it. Michael said he was hooking me up when in fact he taking advantage of me. The sticker price on the car was $44,250. The mark up was $2,500 or so I thought. I had a $8,000 trade in, intended to only put down $4000 but ended up putting down $7000 because Michael ADDED $6,584 to the base number I should have been financing. The above plus the $500 veteran discount. Brought me to a deduction of $15,500. That should have brought the cost down to $31,500 with taxes and included fees I SHOULD have financed $33,900 INSTEAD Michael Jordon ADDED the Following OPTIONAL PRODUCTS: $3,600 EXTENDED WARRANTY because the actual warranty is 5 yrs/ 60,000 miles. $1,735 TOTAL CARE PACKAGE $850 GAP INSURANCE $399 WINDOW TREATMENT A total of $6,584 This was ALL ADDED TO MY LOAN WITHOUT Michael ever explaining the costs involved or that they were OPTIONAL SERVICES. I want every single person who chooses to use Conicelli ( I will never go again or get any service there) to understand you HAVE A CHOICE and do NOT NEED ANY OF THESE OPTIONAL SERVICES. What’s worse, if that is possible, is that to Quote “ your interest rate was based on the amount of your loan prior to the additions of products. You were approved to include them at your same interest rate.” He added those products after I put down all that money. I only did that to lower my payment when ALL ALONG I DID NOT HAVE TO PUT THAT MUCH MONEY DOWN SINCE I WOULD ONLY HAVE BEEN FINANCING $35,464 with a payment that fit my budget. I CAUGHT his lies and had All but the $399 canceled. Because he had already put that window treatment on my car without ever telling me the costs. And now that service is useless because he also said it could only be put on at Conicelli. It is a shame a Veteran would Scam another Veteran. I hope that this review helps the next person who goes to Hyundai Conicelli know the expected optional costs and this way they can make an informed decision whether they want those products or not. I wasn’t given that choice. I still feel like I lost out here. SHAME ON CONICELLI Buyer Beware. More

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