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Dennis Calcaterra
Dennis Calcaterra at Palm Chevrolet

Dennis Calcaterra

Service Advisor

Palm Chevrolet

2300 SW College Rd
Ocala, FL 34471

4.7
53 Reviews
4.7

53 Reviews

Write a Review

53 Reviews of Dennis Calcaterra

December 03, 2024

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Employee Rating

Scott Kelly is the greatest I’ll always go to him, where ever he’s at. Number 1 asset to the palm team! More

by JOEMAREK360
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Kelly

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Dec 04, 2024

Palm Chevrolet responded

Thank you for your kind words! I truly appreciate your feedback and I am thrilled to hear that Scott had such a positive impact on your experience at Palm Chevrolet. I look forward to serving you again in the future! Sincerely, Wayne Bogle Parts and Service Director

December 02, 2024

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Employee Rating

Superior dealership! The people here make all the difference… They get the vehicle in great shape… And are efficient… They care about getting you back to work! More

by windyk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Grey, Mike Amey

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Dec 04, 2024

Palm Chevrolet responded

Thank you so much for your fantastic review! We truly appreciate your kind words about the team at Palm Chevrolet. It's our priority to ensure your vehicle is in great shape and to provide efficient service so you can get back to work promptly. We look forward to seeing you again for your future needs! Best, The Palm Chevrolet Team

December 01, 2024

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Employee Rating

A grate job by all in a timely manner and the watting room was great More

by ISAMANBRUCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Grey

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Dec 03, 2024

Palm Chevrolet responded

Thank you for your wonderful review! We’re delighted to hear that you had a great experience at Palm Chevrolet and found our waiting room to your liking. We appreciate your kind words and hope to see you again soon! Sincerely, Wayne Bogle Parts and Service Director

November 24, 2024

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Employee Rating

i go to the dealer because i assume they are checking and updating my car with current upgrades for my vehicle's performance. BUT taking almost 2 hrs. for an oil change and tire rotation is why the rating. More

by LLBEL79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Kelly

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Nov 26, 2024

Palm Chevrolet responded

Thank you for sharing your experience with us. I understand, taking almost 2 hours for an oil change and tire rotation is not ideal. At Palm Chevrolet, we strive for efficiency while ensuring quality service. Your feedback is valuable, and I encourage you to reach out directly so we can discuss your concerns further. We appreciate your input and hope to serve you better in the future. Sincerely, Wayne Bogle Parts and Service Director

November 16, 2024

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Employee Rating

Informative staff and great coffee. Waiting area and bathrooms were clean. It was good to walk around the new vehicles in the showroom. Thanks More

by sassytony14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Grey, Mike Gonzalez, Sven Reiter, Scott Kelly, George Foster

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Nov 19, 2024

Palm Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you found our staff informative and enjoyed the clean waiting area and coffee at Palm Chevrolet. It's great that you had a chance to walk around our showroom and explore our new vehicles. We look forward to seeing you again soon! Best, The Palm Chevrolet Team

November 08, 2024

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Employee Rating

Excellent timely service provided the service department and the advisor were very knowledgeable and repairs were completed in a timely manner More

by MATTHEW.BUBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Grey, Franchesca Osorio, Daniel Mullener, Scott Niebuhr, Mike Amey, Scott Kelly

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Nov 11, 2024

Palm Chevrolet responded

Thank you for your wonderful review! We truly appreciate your kind words about our service department and the knowledge of our advisors at Palm Chevrolet. It's great to hear that your repairs were completed promptly. We look forward to assisting you again in the future! Sincerely, Wayne Bogle Parts and Service Director

November 01, 2024

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Employee Rating

Fast and informed you of what you need. Friendly nice waiting room. Clean bathroom. Good More

by TERRIHUNTLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 04, 2024

Palm Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you found our service fast and informative, and that you enjoyed our friendly atmosphere and clean facilities at Palm Chevrolet. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Wayne Bogle Parts and Service Director

October 27, 2024

Dealership Rating
Employee Rating

Overpriced not valued like a herd of cattle next car will be Toyota or Honda More

by CMASS1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jeremy Grey

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Oct 29, 2024

Palm Chevrolet responded

Thank you for sharing your experience. It’s important to us at Palm Chevrolet to provide value and quality in our services. We understand your concerns regarding pricing, and we appreciate your feedback. If you would like to discuss this further, please reach out to us directly. We hope to have the opportunity to assist you again in the future. Best, The Palm Chevrolet Team

October 23, 2024

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Employee Rating

Very nice people. If I need a body shop in the future I will definitely use Palm Chevrolet! More

by PKOENIG306
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Grey, Franchesca Osorio, Daniel Mullener, Scott Niebuhr, Mike Amey, Scott Kelly

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Oct 24, 2024

Palm Chevrolet responded

Thank you for your kind words! I genuinely appreciate your positive feedback and I am thrilled to hear that you had a great experience with us. If you ever need our body shop services in the future, I will be more than happy to assist you at Palm Chevrolet. Looking forward to seeing you again! Sincerely, Wayne Bogle Parts and Service Director

October 23, 2024

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Employee Rating

Had a great experience ordered the Teck I wanted and it came in perfect. Great Salesman to. More

by MLSCOTT53
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rick Osborne, Michael Scott, Vi Warren, Jason Sanabria, Sven Reiter, Scott Kelly, John C. Zurakowski, George Foster

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Oct 24, 2024

Palm Chevrolet responded

Thank you so much for your positive feedback and for choosing Palm Chevrolet! We're thrilled to hear that your order was perfect and that our salesperson provided great service. We look forward to serving you again in the future. Best, The Palm Chevrolet Team

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