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Dennis Calcaterra
Dennis Calcaterra at Palm Chevrolet

Dennis Calcaterra

Service Advisor

Palm Chevrolet

2300 SW College Rd
Ocala, FL 34471

4.7
48 Reviews
4.7

48 Reviews

Write a Review

48 Reviews of Dennis Calcaterra

November 08, 2024

Dealership Rating
Employee Rating

Excellent timely service provided the service department and the advisor were very knowledgeable and repairs were completed in a timely manner More

by MATTHEW.BUBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Grey, Franchesca Osorio, Daniel Mullener, Scott Niebuhr, Mike Amey, Scott Kelly

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Nov 11, 2024

Palm Chevrolet responded

Thank you for your wonderful review! We truly appreciate your kind words about our service department and the knowledge of our advisors at Palm Chevrolet. It's great to hear that your repairs were completed promptly. We look forward to assisting you again in the future! Sincerely, Wayne Bogle Parts and Service Director

November 01, 2024

Dealership Rating
Employee Rating

Fast and informed you of what you need. Friendly nice waiting room. Clean bathroom. Good More

by TERRIHUNTLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 04, 2024

Palm Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you found our service fast and informative, and that you enjoyed our friendly atmosphere and clean facilities at Palm Chevrolet. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Wayne Bogle Parts and Service Director

October 27, 2024

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Employee Rating

Overpriced not valued like a herd of cattle next car will be Toyota or Honda More

by CMASS1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jeremy Grey

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Oct 29, 2024

Palm Chevrolet responded

Thank you for sharing your experience. It’s important to us at Palm Chevrolet to provide value and quality in our services. We understand your concerns regarding pricing, and we appreciate your feedback. If you would like to discuss this further, please reach out to us directly. We hope to have the opportunity to assist you again in the future. Best, The Palm Chevrolet Team

October 23, 2024

Dealership Rating
Employee Rating

Very nice people. If I need a body shop in the future I will definitely use Palm Chevrolet! More

by PKOENIG306
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Grey, Franchesca Osorio, Daniel Mullener, Scott Niebuhr, Mike Amey, Scott Kelly

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Oct 24, 2024

Palm Chevrolet responded

Thank you for your kind words! I genuinely appreciate your positive feedback and I am thrilled to hear that you had a great experience with us. If you ever need our body shop services in the future, I will be more than happy to assist you at Palm Chevrolet. Looking forward to seeing you again! Sincerely, Wayne Bogle Parts and Service Director

October 23, 2024

Dealership Rating
Employee Rating

Had a great experience ordered the Teck I wanted and it came in perfect. Great Salesman to. More

by MLSCOTT53
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rick Osborne, Michael Scott, Vi Warren, Jason Sanabria, Sven Reiter, Scott Kelly, John C. Zurakowski, George Foster

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Oct 24, 2024

Palm Chevrolet responded

Thank you so much for your positive feedback and for choosing Palm Chevrolet! We're thrilled to hear that your order was perfect and that our salesperson provided great service. We look forward to serving you again in the future. Best, The Palm Chevrolet Team

October 17, 2024

Dealership Rating
Employee Rating

Good communication, repairs completed in a timely fashion. Scott is an asset to Palm Chevrolet. More

by RAOSBORNE81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Kelly

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Oct 19, 2024

Palm Chevrolet responded

Thank you for your wonderful review! We're glad to hear that you experienced good communication and timely repairs at Palm Chevrolet. We'll be sure to pass on your kind words to Scott, as he truly is a valued member of our team. We look forward to assisting you again in the future! Best, The Palm Chevrolet Team

October 08, 2024

Dealership Rating
Employee Rating

Bobby Sue worked us in for oil change so that we could help GA friends. More

by klberry675
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Grey , Bobby Sue

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Oct 10, 2024

Palm Chevrolet responded

Thank you for your positive feedback! I'm glad to hear that Bobby Sue was able to accommodate your oil change at Palm Chevrolet. I always strive to provide excellent service to our customers. I hope to see you again soon! Sincerely, Wayne Bogle Parts and Service Director

September 30, 2024

Dealership Rating
Employee Rating

This body shop is missing a quality control person or at least a manager with this responsibility. The vehicle still had issues when I was called to pick it up. Also I was told that all new parts would be More

by trader4300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Oct 02, 2024

Palm Chevrolet responded

Thank you for your feedback. We understand your concerns regarding the quality of work done at Palm Chevrolet’s body shop. We strive to maintain high standards, and it’s disappointing to hear about your experience. Please feel free to contact me directly so we can assist you further and work towards a resolution. Sincerely, Wayne Bogle Parts and Service Director

September 27, 2024

Dealership Rating
Employee Rating

Scott went out of his way to make sure I had what I needed to get back on the road safely. Thank you Scott! More

by Edeola1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Kelly

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Sep 30, 2024

Palm Chevrolet responded

Thank you for your feedback! I'm glad to hear about your positive experience at Palm Chevrolet. I appreciate your recognition of Scott's efforts in ensuring you got back on the road safely. If you need anything else in the future, don't hesitate to reach out! Sincerely, Wayne Bogle Parts and Service Director

September 20, 2024

Dealership Rating
Employee Rating

Another GREAT experience with Palm Chevrolet! Scott and the service crew take care of all my concerns in a timely manner! Plenty of snacks and drinks available in the waiting room! More

by ANNA BANANA
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Grey, Franchesca Osorio, Daniel Mullener, Scott Niebuhr, Mike Amey, Scott Kelly

Report | Print
Sep 24, 2024

Palm Chevrolet responded

Thank you for your wonderful review, Anna! I'm thrilled to hear that you had another great experience with Palm Chevrolet and that Scott and our service crew were able to address your concerns promptly. I believe in making your visit comfortable, and I'm glad you enjoyed the snacks and drinks in our waiting room. I look forward to seeing you again! Sincerely, Wayne Bogle Parts and Service Director

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