Denise Bone
Denise Bone at Shottenkirk Ford Granbury

Denise Bone

Internet Sales Manager

Shottenkirk Ford Granbury

4950 E US Hwy 377
Granbury, TX 76049

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4.8
5 Reviews

Dealership Experience

15 yrs, 1 mo

Industry Experience

15 yrs, 1 mo

4.8

5 Reviews

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5 Reviews of Denise Bone

July 01, 2025

Dealership Rating
Employee Rating

Great Service Center, keep me informed on all the services and repairs performed in a timely manner. More

by Russell.bauman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 23, 2025

Dealership Rating
Employee Rating

This has been the worst experience of my life. I will NEVER come here again and I will spend the rest of my life telling people how horrible this place is. I drove four hours for a car here becaus More

by z.neuser93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Will Mooney, Billy Bohrman

Jun 24, 2025

Shottenkirk Ford Granbury responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 817-886-4966 and ask for one of our managers.

November 01, 2024

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Employee Rating

Great customer service and care. You bring your "A game" as a customer, They bring thier "A game" as a business and a dealership. Very pleasant and accomodating. More

by PAPED56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Smalley

Nov 04, 2024

Shottenkirk Ford Granbury responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Granbury!

October 26, 2024

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Employee Rating

It's an ok dealership maybe if I would of been local my time and experience would of been better none the least the female sales person I had was very patient and down to earth person. Just to much back an More

by GABRIEL PIEDRA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Brian Curtis, Billy Bohrman

Oct 28, 2024

Shottenkirk Ford Granbury responded

GABRIEL, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 817-886-4966 and ask for one of our managers.

October 07, 2024

Dealership Rating
Employee Rating

Friendly helpful employees. Convenient location. Was able to make an appointment sooner than other dealerships and they even came and picked up my car and brought it back to me. More

by Marlene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Jewett, Tyler Duncan

Oct 07, 2024

Shottenkirk Ford Granbury responded

Marlene, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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