Denise Anderson

I've always gotten excellent service at a fair price. I use them almost exclusively. I use them almost exclusively. More

by dcrane47831 Verified Customer Verified Customer

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Service performed was good. However service rep is very rude and does not care what you have to say. She's just there to charge you money. However service rep is very rude and does not care what you have to say. She's just there to charge you money. More

by dphan91 Verified Customer Verified Customer

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Took my vehicle in for an oil change (I bought it there & get free changes). 6 days later, my vehicle starts leaking oil- not a small leak. After two days of it leaking, not slowing, I took it back in. They get free changes). 6 days later, my vehicle starts leaking oil- not a small leak. After two days of it leaking, not slowing, I took it back in. They said there was nothing wrong with it, that it was residue coming off the splash shield. They allegedly put it on the lift & inspected thoroughly. A couple more days of leaking went by until low oil started showing. Took it back to them & guess what, this time they happened to find a bad seal. Denise was rude, dismissive, & never offered so much as an apology. Nobody apologized. The whole office is genuinely unpleasant. I walked in & nobody greeted me in any way, they all just stared at me. I had to ask who I needed to talk to, was pointed in her direction, as she sat there & continued to stare at me without ever saying a word until “where’s your car?” I will likely be discontinuing my lifetime of free oil changes just to avoid the experience of the service department. It’s sad though, I had a very pleasant experience with the dealership side. Guess that’s why the oil changes are free. More

by DCPD505 Verified Customer Verified Customer

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Denise was extremely nice, friendly, funny and professional, really appreciated her and how quickly my vehicle was finished professional, really appreciated her and how quickly my vehicle was finished More

by brooke.guyot Verified Customer Verified Customer

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Always professional and friendly. Denise has been my service writer for over four years and counting. Denise has been my service writer for over four years and counting. More

by KBLOCK84 Verified Customer Verified Customer

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Excellent, on-time, courteous staff and convenient to schedule online appointment I would highly recommend Metro Ford! Thank you, Denise. schedule online appointment I would highly recommend Metro Ford! Thank you, Denise. More

by f11951 Verified Customer Verified Customer

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Denise is great at Metro Ford. My loaner was ready for me when dropping off car and service is always great. My loaner was ready for me when dropping off car and service is always great. More

by THELTON2 Verified Customer Verified Customer

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Denise was friendly and professional and prompt. She was easy to get in touch with. She was easy to get in touch with. More

by mdiessel11 Verified Customer Verified Customer

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Our service here was great. They were able to get us in and out very quick They were able to get us in and out very quick More

by beau.proctor Verified Customer Verified Customer

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Service was quick and met all my needs. Denise was very good at keeping me informed. Very professional. Denise was very good at keeping me informed. Very professional. More

by mwc81 Verified Customer Verified Customer

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