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Denise Anderson
Refer Me
197 Reviews
Dealership Experience
3 yrs, 10 mos
Languages Spoken
English
197 Reviews
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197 Reviews of Denise Anderson
December 14, 2024
Denise resurrected the level of service for my vehicle to the point where we have clear communication and my vehicle is maintained in top condition. Thanks so much! the point where we have clear communication and my vehicle is maintained in top condition. Thanks so much! More
by boies8824
Verified Customer
November 20, 2024
Good accesible faster good inventory good costumer service clean place clean cars very good mechanic service clean place clean cars very good mechanic More
by jose87
Other Employees Tagged: Mike Barnett, Justin Payne, Marko Stilger, Matthew Martinez
November 13, 2024
My F150 was in for service getting a tuneup and a battery terminal replaced, my service representative Denise always handles my vehicles and is always courteous and professional. terminal replaced, my service representative Denise always handles my vehicles and is always courteous and professional. More
by kevin.wallace0808
October 30, 2024
Chris Derrick always takes time to understand our needs, then finds the vehicle to meet our needs! This is our 4th vehicle purchase from Chris Derrick and Metro Ford! then finds the vehicle to meet our needs! This is our 4th vehicle purchase from Chris Derrick and Metro Ford! More
by rbrower
Other Employees Tagged: Chris Derrick, Linda Graham, Austin Fitzgerald
October 23, 2024
I have been a Ford customer for the last 25 years. I have live in no less than 5 states. I have worked in the customer service industry for the last 15 years. So, to have someone is representing a I have live in no less than 5 states. I have worked in the customer service industry for the last 15 years. So, to have someone is representing a product I value and support with my money treat me as if I am not important, and only as a paycheck. Does not sit well. The service advisor was unprofessional. They did not greet me or introduce themself. They did not do a proper intake of my vehicle. No walk around, No real sense that they cared for me as Ford customer. No sense of care for myself or my vehicle. I have a Ford extended warranty. Advisor contacted me to say they could not find my warranty with my VIN, and that I would be responsible for repairs. I called Ford and was given the information with in a few minutes. I then had to contact the advisor with that information.They did not verbally contact me with an estimate or issues with my vehicle. Everything handle via text or email. Took 5 days for repairs. With no updates being given that vehicle was finished. I had to request that a detailed estimate be sent. When picking up my vehicle. I expected that the advisor would go over what repairs were done and a final detailed breakdown of cost. Also, did not go over inspection report. I used to sell Ford vehicles, and was a service advisor and Customer relations manager. I do not believe that this is what Ford wants to represent it products. The only bright spot was the cashier. She informed me of my points and made a suggestion. More
by Michael58
October 15, 2024
Metro Ford took very good care of us on the purchase of a 2019 F150 Limited. They are willing to help and go the extra mile. Be sure to ask for Chris Derrick if you are looking to purchase a new or used veh 2019 F150 Limited. They are willing to help and go the extra mile. Be sure to ask for Chris Derrick if you are looking to purchase a new or used vehicle. We also had to put our daughter’s 2022 Bronco Sport in the shop for some warranty work and new tires. The service department went above and beyond and got the vehicle back to us in just a couple of days. Overall I highly recommend Metro Ford. More
by Dewayne
Other Employees Tagged: Chris Derrick, Vincent Willis
September 12, 2024
Great communication! I loved that I was kept in the loop on a timetable and I was even able to use my Ford Pass Points towards the bill 5 star service ! I loved that I was kept in the loop on a timetable and I was even able to use my Ford Pass Points towards the bill 5 star service ! More
by Dbenavides55
August 06, 2024
Always friendly and courteous and get my car out in a timely manner. They usually come and give me an update on what’s going on timely manner. They usually come and give me an update on what’s going on More
by R. Brown
Other Employees Tagged: Mike Barnett, Justin Payne, Marko Stilger, Matthew Martinez
August 04, 2024
It was great the customer Service was excellent, my sales person Linda was Superb and walked me through all the process and made sure I was taken care off, as so did Mr. Robert he went above and beyond my ex person Linda was Superb and walked me through all the process and made sure I was taken care off, as so did Mr. Robert he went above and beyond my expectations to be happy as a customer More
by SNUFFYSAL
Other Employees Tagged: Evan Specht, Mike Barnett, Justin Payne, Marko Stilger, Matthew Martinez, Robert Powell
June 29, 2024
All the people who worked with me did a great job . There was no pressure to buy . I’d go back again in future There was no pressure to buy . I’d go back again in future More
by Jonesghost
Other Employees Tagged: Chris Derrick, Donnie Graham, Vincent Willis
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