Denise Anderson
Denise Anderson at Metro Ford of OKC

Denise Anderson

Service Advisor

Metro Ford of OKC

2800 W I 44 Service Rdx
Oklahoma City , OK 73112

Contact Me
4.5
281 Reviews

Dealership Experience

4 yrs, 9 mos

Languages Spoken

English English

4.5

281 Reviews

Write a Review

281 Reviews of Denise Anderson

October 27, 2025

Dealership Rating
Employee Rating

Took a long time to do the service. Tried to upsale when all I wanted was an oil change More

by JIMMYHENNESEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Evan Specht

Oct 27, 2025

Metro Ford of OKC responded

We’re sorry your visit took longer than expected and that you felt pressured. We appreciate your feedback and will use it to improve our service experience.

October 09, 2025

Dealership Rating
Employee Rating

Dropped my vehicle off at 9 AM for an oil change and tire rotation then was texted that the vehicle needed an alignment showed up at 1:15 PM to be told, It was almost done and would be just a minute and sat More

by chend_23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 16, 2025

Metro Ford of OKC responded

We sincerely apologize for the extended repair time. Sometimes unexpected issues, like the alignment, arise that are difficult to predict. We truly appreciate your patience and understand how frustrating this experience must have been. If we can be of further assistance, please reach out.

September 27, 2025

Dealership Rating
Employee Rating

DENISE ANDERSON IS GREAT. SHE TAKES CARE OF WHATEVER NEEDS TO BE DONE IN A CONSISE, TIMELY MANNER. I CAN TRUST HER JUDGEMENT ON WHAT NEEDS TO BE DONE & THAT IS WORTH A LOT!! I More

by BeausBoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 29, 2025

Metro Ford of OKC responded

We’re thrilled to hear Denise has earned your trust! Thanks for your loyalty—we’re glad to have you with us.

September 24, 2025

Dealership Rating
Employee Rating

Dropped my car off on a Thursday called on Tuesday to check the status cause I hadn’t heard from anyone that hadn’t even looked at it on Friday. I still hadn’t heard from him. I showed up they couldn’t f More

by SHELEWALKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 09, 2025

Metro Ford of OKC responded

Thank you for sharing your experience. We’re very sorry for the poor communication and the condition of your vehicle when it was returned. Your feedback is important, and we’ll work on improving our process to prevent this in the future.

September 10, 2025

Dealership Rating
Employee Rating

Had a great first time experience and I appreciated my Service Rep Denise Anderson for keeping me informed on the time frame More

by loriehargus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 10, 2025

Metro Ford of OKC responded

We’re glad your first visit went so smoothly! Denise will be happy to know her communication made the difference. If we can be of further assistance, please let us know.

September 02, 2025

Dealership Rating
Employee Rating

Horrible experience. Had my vehicle for 14 days, never even looked at it for 5 days could not get any answers on what they were doing or going on, noone called me. Voicem More

by kellyspringer0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mike Barnett , Don’t remember names, Frank Lopez?

Sep 11, 2025

Metro Ford of OKC responded

We’re very sorry for the lack of communication and the delays with your vehicle, Kelly. This isn’t the experience we want for our customers, and we’ll be reviewing what happened so we can address it.

August 27, 2025

Dealership Rating
Employee Rating

Denise Anderson was awesome to work with! ! She kept me well informed at all times and she always has a smile on her face! Very Pleasant and a joy to work with. More

by devildogcoy86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 29, 2025

Metro Ford of OKC responded

We’re thrilled to hear this! Denise will be so glad to know she made your experience such a positive one.

August 23, 2025

Dealership Rating
Employee Rating

I'm just not s happy camper now nothing got fixed on the truck it wasn't even put back together right More

by Jerraldsmith57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 04, 2025

Metro Ford of OKC responded

Jerraldsmith57, we’re very sorry to hear about your experience and the issues with your truck. We’d like the opportunity to learn more and make things right—please reach out to us directly.

August 22, 2025

Dealership Rating
Employee Rating

I had a tire warranty. I called to set up an appointment for service. I showed up on time for the appointment only to find out that there was was no record of me having an More

by rustrish.rw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 04, 2025

Metro Ford of OKC responded

Rustrish, we’re very sorry for the mix-up and the inconvenience it caused. We appreciate your feedback and regret that your visit did not go as planned. If we can be of further assistance, please let us know. Thank you.

August 21, 2025

Dealership Rating
Employee Rating

Great service and I am glad I had enough rewards to take care of the bill. More

by rdalestacy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 22, 2025

Metro Ford of OKC responded

We’re glad to hear it! Happy your rewards came in handy for you.

1
...

Dealership Inventory (440 Vehicles)

new 2025 Ford Bronco car, priced at $82,500
2025 Ford Bronco
new
Desert Sand exterior
Automatic
Four-wheel Drive
new 2026 Ford Explorer car, priced at $45,551
2026 Ford Explorer
new
Space White Metallic exterior
Automatic
Four-wheel Drive
used 2019 Ford F-150 car, priced at $30,075
2019 Ford F-150
used
Ingot Silver exterior
Automatic
Four-wheel Drive
new 2026 Ford Mustang car, priced at $35,570
2026 Ford Mustang
new
Vapor Blue Metallic exterior
Automatic
Rear-wheel Drive
new 2025 Ford Maverick car, priced at $28,735
2025 Ford Maverick
new
Space White Metallic exterior
CVT
Front-wheel Drive
new 2025 Ford F-150 car, priced at $82,545
2025 Ford F-150
new
Agate Black Metallic exterior
Automatic
Four-wheel Drive