Denise Anderson
Denise Anderson at Metro Ford of OKC
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Denise Anderson

Service Advisor

Metro Ford of OKC

2800 W I 44 Service Rdx
Oklahoma City , OK 73112

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4.6
252 Reviews

Dealership Experience

4 yrs, 3 mos

Languages Spoken

English English

4.6

252 Reviews

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252 Reviews of Denise Anderson

May 13, 2025

Dealership Rating
Employee Rating

I needed my oil change before I went back to New Mexico by the 13th and they made it happen More

by b.79teal
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

May 09, 2025

Dealership Rating
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AC still blows out right side heater on. Told Denise ask Jesus never heard back. More

by kward10
Workmanship
Service Time
Service Communication
Recommend Dealer
No

April 30, 2025

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Bought used pickup from Metro Ford and 2 days later transmission went out. They replaced it for no charge. Maybe legally they had to, I t don’t know, but they did it without any hassles and even gave More

by BARRYWARD828
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 08, 2025

Metro Ford of OKC responded

Thanks for the honest feedback, Barry! We're glad we could make things right quickly and hassle-free—and happy to hear the loaner helped while your truck was being repaired.

April 28, 2025

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I was very pleased with the sales and service I have received from Metro Ford of OKC More

by CHARLESHESTER
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Apr 28, 2025

Metro Ford of OKC responded

Thank you, Charles, for the kind words! We’re thrilled to hear you had a great experience with our sales and service teams. We appreciate your support!

April 25, 2025

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How’re you gonna design an engine that destroys itself eventually. And somehow if it makes it past a certain mileage it’s not covered anymore More

by Antonioescobar630
Service Price Transparency
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Recommend Dealer
No
Apr 29, 2025

Metro Ford of OKC responded

Hi Antonio, we’re sorry to hear about your frustration. We understand how disappointing it is when issues arise outside of warranty coverage. If there’s anything we can do to support you or look into this further, please don’t hesitate to reach out.

April 23, 2025

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Fast service and up front of the problem that you might have with your vehicle. More

by mariod121229
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Apr 25, 2025

Metro Ford of OKC responded

Thank you! We're glad to hear you experienced fast and transparent service. We appreciate your trust in us!

April 20, 2025

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Employee Rating

This is the worst experience that I have had since going there. I made an appointment at 11 and had to sit in the waiting room for over two hours for an oil change I do not understand what the point of mak More

by jlm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 24, 2025

Metro Ford of OKC responded

Hi, thank you for sharing your experience. We truly understand that your time is important, and we apologize for the delay you experienced. While we strive to meet appointment times, sometimes unforeseen circumstances can cause delays. We're also sorry to hear about your interaction with our customer service team, as that's not the level of service we aim to provide. We appreciate your feedback and hope your next visit is much more positive.

April 18, 2025

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Employee Rating

From sales to service, I have been treated good at Metro Ford. I will return for my next Ford vehicle. More

by CHARLESHESTER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 18, 2025

Metro Ford of OKC responded

Thank you, Charles! We truly appreciate your loyalty and look forward to helping you with your next Ford! Have a wonderful weekend!

April 18, 2025

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Employee Rating

My service advisor is the best. She always has me very well taken care of. More

by TFD104
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Service Communication
Recommend Dealer
Yes
Apr 21, 2025

Metro Ford of OKC responded

Thanks, TFD104! We’re so happy to hear your service advisor is taking great care of you. We truly appreciate your feedback!

April 14, 2025

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Employee Rating

It was a very quick and easy service. I was kept informed from start to finish. More

by benhamrf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 14, 2025

Metro Ford of OKC responded

Thanks for the great feedback! We're glad the service was quick and easy, and that you felt informed throughout the process.

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