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Demetrius Smith
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29 Reviews
Hello, My name is Demetrius Smith. I am a 33 year old, father of two that is getting my feet wet in the car business. I have 10+ years of retail experience and I will bring my thorough brand of excellent customer service to every single deal. Hope to see you all soon!
Read moreDealership Experience
5 yrs, 2 mos
Industry Experience
5 yrs, 2 mos
29 Reviews
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29 Reviews of Demetrius Smith
November 02, 2024
Not eniugh stars to review, but would name a few helpful, respretful, tracked insurance carrier A+. says it all. respretful, tracked insurance carrier A+. says it all. More
by SBKIRCHHOFF
Verified CustomerOther Employees Tagged: Johnny Lopez
October 05, 2024
I recently purchased a Honda Accord Sport SE from the Honda dealership of Forest City, and my experience was exceptional. My salesperson, Demetrious, provided outstanding service, answering all of my que Honda dealership of Forest City, and my experience was exceptional. My salesperson, Demetrious, provided outstanding service, answering all of my questions thoroughly and guiding me through the process with professionalism and care. The service department also impressed me by offering great deals, including a fantastic discount on a new battery. Overall, I highly recommend this dealership for their dedication to customer satisfaction and attention to detail. More
by Devin Moore
Other Employees Tagged: Chris Ruiz, Norma Finger
October 03, 2024
SHOWED US A FULL SIZE TIRE BEING IN PLACE OF THE DUMMY TIRE THEN ONCE I PURCHASED THE CAR THEY TOOK IT TO THE BACK AND PUT A DUMMY DONUT TIRE IN PLACE OF THE FULL SIZE TIRE AS THE SPARE TIRE THEN ONCE I PURCHASED THE CAR THEY TOOK IT TO THE BACK AND PUT A DUMMY DONUT TIRE IN PLACE OF THE FULL SIZE TIRE AS THE SPARE More
by Carmen Garcia
Other Employees Tagged: Johnny Lopez
September 06, 2024
Me purchasing the car was easy, as I was prepared to make a deal. However, they have been very slow to respond to an issue on the car I purchased. I’m having to chase them down to correct the issue and they’ a deal. However, they have been very slow to respond to an issue on the car I purchased. I’m having to chase them down to correct the issue and they’re not following up. This is the 4th Honda I’ve purchased and the first and last time I will use FC Honda as a dealership. More
by Lauren L
August 07, 2024
Eddie Charles and Demetrius were exceptionally professional with customer service. They were able to assist my family in finding the right vehicle for our traveling ventures! professional with customer service. They were able to assist my family in finding the right vehicle for our traveling ventures! More
by Fran and Antwione Young
Other Employees Tagged: EDDIE CHARLES
August 01, 2024
We bought a 2025 Pilot EX-L on 7/30/24. Demetrius (our sales guy) was phenomenal. He was very easy to work with and truly cares for his customers. The car we bought was a demo car (meaning Demetrius (our sales guy) was phenomenal. He was very easy to work with and truly cares for his customers. The car we bought was a demo car (meaning it had been a loaner). It was pouring the rain when we left so we just drove straight home. On the morning of 7/31/24 I noticed the inside of the car was still dirty so yet another day I didn’t get to drive the vehicle. That afternoon my husband called and they said we could bring it in to be detailed. My husband made an appointment to bring it in at 1pm to be detailed. I looked in the car again after work and noticed black grease or dirt stains on the ceiling, grease on the seats, then we noticed someone else’s personal belongings in the vehicle. We found kids toys and someone’s bank records, a form with someone else’s account and routing numbers on it. He takes the car to the dealership this morning, 8/1/24, to address the issues. Finding someone’s personal belongings in our vehicle was unacceptable. Especially since that was confidential information. We were told we would be able to swap the vehicle outright and that they would make the situation right. Then we were told if we swap the vehicle we will have to pay more money. We said no. Then we were told they can’t swap the vehicle. The only person being honest with us was Demetrius. The managers we spoke to all gave us different conflicting information. I had to take time out of my work day to go up there because I was told I needed to be there to sign new papers. I waited an hour and a half and I was told 3 different stories. We were about to go in to sign the new papers and they came to tell us again that they actually can’t swap the cars and all they can do for us is detail the car which should’ve been done in the first place. I left to go back to work. My husband stayed to wait on the car and to speak to the general manager. The general manager said he did not want to deal with it and refused to come speak to him. While he waited, the salesmen were the only ones who would even speak to him. When the lady brings the keys to him she says they have finished the detail and did a 9/10 job and said we can bring it back next week for them to get it right. We will never purchase another car from Forest City Honda. Demetrius was the only person who truly cared about getting us right. Forest City Honda is under poor management and it truly showed today. Pathetic. More
by Madison T
Other Employees Tagged: Al Neal
July 30, 2024
Great fast courteous service and I do recommend this dealership over any other Honda dealership in the surrounding counties dealership over any other Honda dealership in the surrounding counties More
by DONSHAE31
Other Employees Tagged: Britain Whiteside , Angela Conner, ZACHARY LAWSON
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