Demetrius Foster

This is the worst dealership my family has ever dealt with. I did my research online and found the car through their on line offer. Took this to the dealership after I had communicated on line with a s with. I did my research online and found the car through their on line offer. Took this to the dealership after I had communicated on line with a sales rep. Once arrived in dealership, the sales manger looked at my on line offer, filled out paperwork, did a hard credit check and said we are all good. The finance person came in with paperwork after we were in the dealership for over an hour and puts it in front of us. Not only was the overall cost higher no one in that hour plus even mentioned the issue. The dock fee was higher than listed and more importantly a credit that was listed on the on line offer was not available. Why the 4 different people who saw the on line offer did not catch either of these issues is not only incompetent, it is false and misleading advertising by this dealership. More

by maxeichel5 Verified Customer Verified Customer

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Service was very slow and understaffed. There were several appointments scheduled for the same time. It took over 2 hours for an oil change. There were several appointments scheduled for the same time. It took over 2 hours for an oil change. More

by luciusweaver Verified Customer Verified Customer

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They were responsive, friendly, and willing to work with me. It was a great overall experience. me. It was a great overall experience. More

by Aka47 Verified Customer Verified Customer

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Excellent service, excellent customer service, excellent financial service, professional and respectful the entire staff. Two thumbs up. financial service, professional and respectful the entire staff. Two thumbs up. More

by HERBSHOP Verified Customer Verified Customer

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Demetrius(manager)and Fred LIED, WE DROVE OVER 1HR THEY SAID BAD CREDIT/NO DOWN PAYMENT OK, WE STAYED OVER 3 HRS FOR THEM TO SAY WE CANT DO IT SAID BAD CREDIT/NO DOWN PAYMENT OK, WE STAYED OVER 3 HRS FOR THEM TO SAY WE CANT DO IT More

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Came in for service and left with a new car! Very unexpected but both the service and sales team were great. Service Advisor Kam was amazing! She communicated well and was very personable. Ferna Very unexpected but both the service and sales team were great. Service Advisor Kam was amazing! She communicated well and was very personable. Fernando helped me get my new car and he was also great - even the sales manager and finance manager. Great experience all around. More

by CAYLYNBW Verified Customer Verified Customer

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The car I got is great the sale men was nice and very informative and help me understand everything thanks informative and help me understand everything thanks More

by solomongallimore Verified Customer Verified Customer

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One of the worst experiences of my life. I have been coming here for a few years and this was the last time. Made an appointment for my A/C and was without my car for over a month. I spent m I have been coming here for a few years and this was the last time. Made an appointment for my A/C and was without my car for over a month. I spent more in rental car payments than what it cost to fix the car. Brought my car on a Friday with an appointment and they didn't touch the car until the following Thursday. Why would you request a customer to leave the car when you have no intentions of providing a service? Then it sat on their lot another 2 weeks before they looked into fixing it. I know because I have a camera in my car. Also, they threw all my stuff inside my compartments onto the floor of my car and the advisor had to be nice to pick it all up because I refused to leave and was livid. My cards, personal belongings and money were scattered all along the front floors of the car. It's pathetic and I get so upset every time I re-live this moment in my head or talk about it. The manager they had on duty (fat, tall, blackish and maybe hispanic) was freaking terrifying and rude. I could not believe he would treat a customer the way he did me. He acted the way he looked, UGLY. Will not EVER return. Because of this experience I don't even like Chevy cars anymore. I have been a big fan of chevy for as long as I can remember but now, I can't. Corporate needs to do something about this asap. Its unacceptable. More

by charmaine2006 Verified Customer Verified Customer

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Samir was good and the Brother that did my paperwork was excellent. Did not get my paid in full receipt but I'm sure someone will get to me. Truck was clean. excellent. Did not get my paid in full receipt but I'm sure someone will get to me. Truck was clean. More

by JBCORMIER23 Verified Customer Verified Customer

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