Dell Roderick | Page 63

Easy Transaction! Art is great to work with! I started out on the Ford.com site, "building" the vehicle that I wanted to buy. When I searched for matching vehicles, Colonial had an exact match. I started out on the Ford.com site, "building" the vehicle that I wanted to buy. When I searched for matching vehicles, Colonial had an exact match. I submitted a request over the internet, and after a few emails back and forth with Winston, I decided to visit the dealership. Art arranged for a test drive and made sure that all my questions were answered. He's very knowledgable about the options and accessories, and knows the "MySync" system well. After some negotiating with the sales manager, Dell, we arrived at a fair price. I came back a few hours later to take delivery, and found the vehicle very nicely detailed and ready for me to drive home. I sat with Shane to finalize the paperwork and settle up. All went very smoothly, and made for a pleasant transaction overall. I would definitely consider buying another vehicle from Colonial! More

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fantastic,it was great,glad we went there for sure I first got on line and sent a message, then Dwight sent a message back we got on the phone and I told him the cars I was interested in, and he said h I first got on line and sent a message, then Dwight sent a message back we got on the phone and I told him the cars I was interested in, and he said he would have them ready for me to look at when I got there. I told him I would be there in a few hours .Well I got there as soon as I could. I parked my car in front of the dealership, And my wife Judie went to the door .As soon as I walked in wright on the left there was a desk and a gentleman asked if he could help me .I said I was looking for Dwight ,so he went to him and then came back and told us he would help us and please be seated. Well it was John Collas, we all hit it off very well, he was so knowledgeable and sincere that it went very well from there. At that point I knew that I was not leaving with out a new car and he made sure of that . I could go on and on but it was meant to be and the other gentleman ,Dell Roderick and Shane Conroy where also great service they do it all. Please if you are interested in buying a car used or new you must go there before you buy anywhere else because you owe it to yourself to get the wright help and a great experience and price its a must. thank you sincerely Tom Galante John Collas your the best......thanks... More

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Finally!!! I have been walking into dealerships for a couple of years wanting to buy a new car. I've always ended up leaving annoyed -- before I came to Colonia I have been walking into dealerships for a couple of years wanting to buy a new car. I've always ended up leaving annoyed -- before I came to Colonial Ford of Plymouth and met John Collas and his team!!! John took the time to show me all the different options on the vehicles, and had time to answer every question I had. The team at Colonial really feels like a family, and purchasing a car there made me feel as though I was a family member. Dwight was super, helping me setup my initial visit to the dealership we had a lot of emails back and forth around my busy schedule, but he never lost touch and we ended up finding the perfect time for me to come in. Shane was also very friendly and straight forward answering my question on financing options. John took time after my vehicle delivery to introduce me to the service team, and set up my first scheduled maintenance, for me that was huge, meeting the service department and learning how to get in touch with them. A few days after buying the car I had realized I left a pair of sneakers behind in the old vehicle, and left John a voicemail asking if they turned up. He returned my call letting me know the sneakers had not turned up but he would look for them, I let him know it was no problem and he didn't have to go searching as it had been a couple days. John took it upon himself to exhaustively search for them and he was able to find them for me! Through the entire experience John returned all my calls and answered all my text messages super quickly and in the friendliest way possible. John did a lot of things as far as setting up the vehicle synch for me, and going over options for roof-racks, to explaining the AWD system to me (someone coming from 4x4). John made my car buying experience awesome and I would highly recommend John and his team at Colonial to my friends and family. More

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A very smooth and painless experience. John Collas' diligence and attention to detail was exemplary. He worked hard with Sales Manger Dell Roderick to maximize my return on my trade-in ve John Collas' diligence and attention to detail was exemplary. He worked hard with Sales Manger Dell Roderick to maximize my return on my trade-in vehicle.. Frank Feeney, the Finance Manager was very pleasant, efficient and informative. I highly recommend this dealership. More

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sales I made a review before. but there was misunderstanding between myself John and Dell I thought they were not calling me back on purpose and things wer I made a review before. but there was misunderstanding between myself John and Dell I thought they were not calling me back on purpose and things were not unerstood on everyones side I have since talk with them they now have my correct cell Number. we have all agreed on a great deal that works for all of us on tuesday 9/30/14 I will pick up my new truck and it has all the options I wanted John and Dell worked hard to make this happen so that both parties are satisfied and I am. So my advice to anyone buying new or used talk with sales so eveyone understands what is going on and yes I would buy another vehicle from these guys More

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great experience This DEALERSHIP was great, made the process quick and painless. Art was a great sales rep, found me a car that fit my work and family needs well. Dell This DEALERSHIP was great, made the process quick and painless. Art was a great sales rep, found me a car that fit my work and family needs well. Dell was a very easy manager to deal with, no messing around, got me in a great car for a price that worked financially with a tight budget. Went to many other dealers and they got me into the best car at a better price than everyone else. Will be recommending this DEALERSHIP to friends and co-workers More

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Superb experience! I discovered a vehicle for sale online that sounded attractive but wanted a salesman that was recommended by recent customers. So I searched this ver I discovered a vehicle for sale online that sounded attractive but wanted a salesman that was recommended by recent customers. So I searched this very website and honed in on John Collas, based on positive feedback. And what a gem he is! Even my husband has been complimenting him after 2 visits to seal the deal. John is efficient, resourceful, so friendly and is a wonderful teacher as he explains and demonstrates many functions of the car. He is a genuine very nice guy with practical experience too. The sales manager, Dell Roderick, made a point of taking the time to introduce himself and welcome us to the dealership. Shane, the finance manager was also a pleasure to work with-and I loved his sense of humor, expertise and calm demeanor. I can recommend, without hesitation the Colonial Ford dealer in Plymouth! More

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"Had me at Hello" I just had my first experience at Colonial Ford, when I purchased my new Escape. Hands down the best experience I have ever had buying a car!!! Art I just had my first experience at Colonial Ford, when I purchased my new Escape. Hands down the best experience I have ever had buying a car!!! Art is the friendliest most knowledgeable salesman I have encountered. From the moment I walked in...these guys were great!!! I will never go anywhere else!! The 40min drive was worth it! There was no pressure and they really make you feel like you are the most important customer to them! I cant wait until its time to take my daughter for her first car....this will be my first and only stop!!! Thanks Art, Dell, Frank, and Winston!!! You are all true gentlemen!!!! Hollie Handrahan Cape Cod More

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car sales Colonial Ford is a great dealership. With in 30 minuts upon my arrival. John got me a vechicle that fit my family needs. Financing was quick and easy Colonial Ford is a great dealership. With in 30 minuts upon my arrival. John got me a vechicle that fit my family needs. Financing was quick and easy. More

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Great Experience at Colonial Ford! I purchased a new Ford Edge last weekend from Colonial Ford. The sales team beat the price of 4 other dealerships. But more importantly, Colonial to I purchased a new Ford Edge last weekend from Colonial Ford. The sales team beat the price of 4 other dealerships. But more importantly, Colonial took the time to really show us the features of our new car. Salesman John Collas helped us set up the Ford Synch system to recognize our phones and showed us how to use all of the navigation features on the car. The finance person (Shane Conroy) got us a great deal on a loan and answered all of our questions. They made it easy and it was a low pressure situation. Overall, I would highly recommend this dealership. More

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