Dejon Lewis

Mr. Lewis was professional, courteous, and patient. He verified the reason for my appointment before I handed over my key, and afterwards detailed the list of services including a software update along wi verified the reason for my appointment before I handed over my key, and afterwards detailed the list of services including a software update along with their costs. He also answered my follow up questions so I'd know what to expect for my next service call. In short, he instilled trust. More

by jh Verified Customer Verified Customer

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Great service and dealership. Always on top of everything my car needs. Love my Tucson. Always on top of everything my car needs. Love my Tucson. More

by NARCISAJAMES Verified Customer Verified Customer

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I was a long time Fusillo of Schenectady customer. It has taken some time to get used to the switch to Matthews. I was sad to see that Nick Fear was longer with the Service department. He was the one It has taken some time to get used to the switch to Matthews. I was sad to see that Nick Fear was longer with the Service department. He was the one person I had been familiar with for years. With all that said, my experience with Matthews has been great. Staff are courteous and service is fast. More

by carliselovelady@outlook.com Verified Customer Verified Customer

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Matthew’s is always great and Dejon was personable and friendly. He let me know what was going on and was transparent. friendly. He let me know what was going on and was transparent. More

by DOMINICKLOVESBAILEY Verified Customer Verified Customer

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I will admit that going to the dealer is always a last resort for me. They are traditionally more expensive that your local mechanic. I am always in favor of supporting my local mechanic, however, in this resort for me. They are traditionally more expensive that your local mechanic. I am always in favor of supporting my local mechanic, however, in this case, he could not help me. As a matter of fact, he is the one that suggested I go to the dealer for this issue. You guys have better diagnostic equipment and are able to find those hidden problems. That is what it was for me this time. You were able to diagnose two or three problems right away. Now, my first thought was spark plugs, which I could have done myself. The coil and the carbon clean not so much. So while I did experience a bit of ''sticker shock'' when I was told the price, I am happy about my decision to go to you for the repair. Thank you. More

by bobbyz74 Verified Customer Verified Customer

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We feel that we received polite very good service. Our one issue is that we had to wait for a part to be delivered and noone called us to tell us the part was received. We assumed we would be calle Our one issue is that we had to wait for a part to be delivered and noone called us to tell us the part was received. We assumed we would be called upon delivery so we could bring the car back to be fixed. Other than this oversight from our perspective everything was very good. More

by lloydrwilson Verified Customer Verified Customer

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Everyone there is really nice and the work was done promptly and the service was great promptly and the service was great More

by LENNYJP Verified Customer Verified Customer

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I would of preferred the upgrade with the SEL model cause of the features it offered . of the features it offered . More

by pelcho38 Verified Customer Verified Customer

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Very helpful and explained all. Very timely and kept me updated throughout appt. Showed pictures on iPad as well. Very timely and kept me updated throughout appt. Showed pictures on iPad as well. More

by Schdyblinds Verified Customer Verified Customer

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I was told ahead of time how long it would be smd about how much and I could keep track on my phone. how much and I could keep track on my phone. More

by JAMJU2 Verified Customer Verified Customer

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