Dee Dhanraj | Page 3

I’ve been getting new/used Suburus from this dealer for decades, but it’s the guys at the doors who greet and take care of my cars, speak with me when I first arrive, and those doing the maintenance who g decades, but it’s the guys at the doors who greet and take care of my cars, speak with me when I first arrive, and those doing the maintenance who get my respect and thanks (and 5 stars!) More

by ELIZBRADY5 Verified Customer Verified Customer

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Does not tell the truth! Something happened to my car when it was getting serviced, they're not telling me what really happened. Something happened to my car when it was getting serviced, they're not telling me what really happened. More

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The service center worked with us on a major repair. We got a car to use during that time. A very professional staff helping us all the way thru. We got a car to use during that time. A very professional staff helping us all the way thru. More

by sthamel Verified Customer Verified Customer

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Have always been very happy with work and service. At this dealership. I have all my work done here. At this dealership. I have all my work done here. More

by BK42163 Verified Customer Verified Customer

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Parts provided and work completed as promised. Am happy. For that reason gave 5-star ratings. Am happy. For that reason gave 5-star ratings. More

by KCIVERSON Verified Customer Verified Customer

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had leaky transmission plug and they kept working on finding the problem until it was solved. finding the problem until it was solved. More

by mdweum Verified Customer Verified Customer

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Great service from Dee and Greg and the service technicians. They all were very professional. technicians. They all were very professional. More

by DJW69 Verified Customer Verified Customer

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I hate these surveys but love your service. Get rid of these stupid surveys please Get rid of these stupid surveys please More

by JBEEM96 Verified Customer Verified Customer

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Very disappointed. I scheduled an appointment online for Thursday at 7:15. When I showed up at 7:10 I waited in line for 10 minutes in the line I was told to. After 15 I scheduled an appointment online for Thursday at 7:15. When I showed up at 7:10 I waited in line for 10 minutes in the line I was told to. After 15 minutes I went to the express lane and saw that there was an unattended loaner car that was blocking the initial lane I was in causing the back up. Once I checked in I waited 10 more minutes to talk to someone about my car. It's now 30 mins past my appointment time and I'm going to be late for work. I got my loaner vehicle and went over my cars issues then was told my car wouldn't be looked at until Friday! Why did I have an appointment for Thursday if they weren't looking at it until Friday? Now I needed to make arrangements for Friday as well. This cost me extra money I didn't plan on spending! That is really upsetting. I would have liked to know before showing up on Thursday that my car was getting bumped. I would have rescheduled. It seemed to me that the workload was more than could be done in a day, so maybe that needs to be addressed. I have never brought my car to the dealership for work, always assumed the prices were high. Now I don't think I'll ever bring it back... too unpredictable. The people were helpful and friendly the issue seems to be the scheduling. More

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Love the people. Nice facility. Quickly completed the repairs. Website site is easy to use Nice facility. Quickly completed the repairs. Website site is easy to use More

by janet carary Verified Customer Verified Customer

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