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Mercedes-Benz of Oklahoma City

Edmond, OK

4.8
851 Reviews

14240 Broadway Extension

Edmond, OK

73103

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851 Reviews of Mercedes-Benz of Oklahoma City

February 29, 2024

Excellent dealer, very professional and a pleasure to do business with in sales and service. More

by CWM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Arnold, Sales Manager, Lance McHenry, Mohammad Alam, Jeremy Williams
Mar 01, 2024 -

Mercedes-Benz of Oklahoma City responded

Thank you for the wonderful review and for highlighting our professionalism and service quality. It's a pleasure doing business with you, and we look forward to continuing our relationship.

November 06, 2023

I purchased a 2020 BMW 750i from this dealership, which claims to preform a "rigorous inspection" off all of their used vehicles. From the day I got it home you could smell coolant when you turned the car More

by Aaron
Recommend Dealer
No
Employees Worked With
Jeff Trebbien, Mohammad Alam
Nov 07, 2023 -

Mercedes-Benz of Oklahoma City responded

We are sorry to hear of the unfortunate issue that has arisen since your purchase several months ago. While you are correct, we do a rigorous inspection on our preowned vehicles, it is certainly difficult to identify all future issues that may arise and why we always encourage our clients to take advantage of the extended warranty coverages to minimize their financial risk in the future. We welcome a further conversation, please reach out to our General Sales Manager, Rich Wasson, to discuss further (405) 488-6278.

Nov 07, 2023 -

Aaron responded

You must not do a rigorous inspection, because like I said previously, the car smelled of coolant the day I got home with it, so it was obviously leaking from the broken reservoir the day I purchased the car. So it wasn’t months, it was 3 weeks when it leaked enough for the car to indicate low coolant and the problem of the broken reservoir was discovered. Now the issues I am still having are all a result of the initial problem, the broken reservoir, which you should have caught during this supposed rigorous inspection.

October 15, 2023

The salesman I worked with, Derek Jones was very quick to respond to my initial inquiry and was extremely honest and helpful in the decision to purchase our vehicle. More

by dcosgrove
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeremy Williams, Derek Jones
October 05, 2023

Derek was very prompt in answering all my questions (even if I repeated one), stayed in contact with me and did not pressure me at all while I was deciding on my purchase. I live 2 hours away from the deale More

by lezley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Jones
September 12, 2023

Derek Jones is my "go to" guy for the past two cars I have purchased at Mercedes-Benz Oklahoma City. He is smart, professional as well as personable. He always makes the process of purchasing a car eas More

by shellyquimby
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Derek Jones, Jerremy Jackson
August 16, 2023

I have been working with Cynthia for 7 years. She's absolutely amazing at what she does. Her ability to connect is a gift. I can't imagine working with anyone else. More

by kendra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cynthia McCoy, Jeremy Williams
August 07, 2023

Superb! Everything Professional! Hamblett and the team went above and beyond to make sure the car was delivered in first-class condition! More

by robf714
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeremy Williams, Hamblett Kamabi
August 04, 2023

Hamblett was very helpful and truly discovered what we were looking for and then provided great insight into the vehicles that he had to offer. It was a pleasure working with him and he stayed committed More

by scrain
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hamblett Kamabi, Jerremy Jackson
July 27, 2023

Cynthia made the process fun and seamless. A true professional! Enjoyed working with her. I highly recommend her. More

by asap5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cynthia McCoy
July 27, 2023

Hamblett was wonderful. He answered questions, responded timely and went the extra mile to get me what I needed. I highly recommend working with Hamblett! More

by natalie.ramsey
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hamblett Kamabi
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