Dealership Experience
6 yrs, 5 mos
Industry Experience
6 yrs, 5 mos
56 Reviews
Write a Review56 Reviews of Debra Moore
March 09, 2024
My husband and I bought a 2013 Ford f150 from portage ford back in Nov 2023. The night we got it home the check engine light came on. Long story short, it was in the shop 4 times in the first three month ford back in Nov 2023. The night we got it home the check engine light came on. Long story short, it was in the shop 4 times in the first three months we owned it. We literally drove a loaner vehicle more in that 3 mo than we drove our truck. By the time they finally figured out the problem (which they should have caught the first time they changed the oil before even selling the truck) there was $9k worth of repairs done and they literally had to tear the engine apart to fix it. We had a four page part list when we got it back the last time! Thank God it was under warranty. We will never buy a vehicle from them again. More
Other Employees Tagged: Justin Stanford, David Hornung, Melissa Czarnecki, JOHN BULGRIN
February 17, 2024
Always very friendly and helpful always explains everything in detail. All the staff is very friendly everything in detail. All the staff is very friendly More
Other Employees Tagged: David Hornung, Mark Pietrzak, KIM HODKIEWICZ, Melissa Czarnecki, Adam Malo
January 28, 2024
We have bought all of our vehicles from here. Have our maintenance done on them all here as well. Awesome customer service and as well as the rest of the staff!! Have our maintenance done on them all here as well. Awesome customer service and as well as the rest of the staff!! More
Other Employees Tagged: John Helmann, Krisha Saley, Justin Stanford, Dale Meyer, David Hornung, Mark Pietrzak, KIM HODKIEWICZ, Melissa Czarnecki, Adam Malo
January 25, 2024
Great place to go everyone in the garage is so friendly and professional. I always know my vehicle is in great hands. Russ, Mark, Dave, and Adam are the best! and professional. I always know my vehicle is in great hands. Russ, Mark, Dave, and Adam are the best! More
Other Employees Tagged: Justin Stanford, Dale Meyer, David Hornung, Mark Pietrzak, Adam Malo , Russell Zimmerman
December 25, 2023
Stay away from this dealership. Went to sign the papers and test drive the truck. Found a scratch on the door. They told us that they would get it fixed but nobody ever called us. W Went to sign the papers and test drive the truck. Found a scratch on the door. They told us that they would get it fixed but nobody ever called us. We had to call back and make an appointment. Dropped off the truck and waited 4 hours for the so-called detailer to brush paint the scratch and it looked worse than just having the scratch there. The service writer let it go with it looking horrible. I told her, we'll be back, this is not acceptable. Made numerous calls to Dale and he made an appointment for the body shop to fix it. That took 2 weeks to get done. Went to pick it up and there was overspray all over the truck and another chip in the door. They just let it go again with issues. Called up there again and talked to Justin, who was a complete JERK. He blew it off and was supposed to call us back but never did. The whole dealership acted like it was our fault the scratch and overspray happened. We would never deal with the dealership again and we advise anybody else to stay away! More
Other Employees Tagged: John Helmann, Justin Stanford, Dale Meyer, Melissa Czarnecki , Russell Zimmerman
November 16, 2023
I like everything about you an will continue to do business with you see you next time business with you see you next time More
Other Employees Tagged: John Helmann, Krisha Saley, Justin Stanford, Dale Meyer, KIM HODKIEWICZ, Melissa Czarnecki , Russell Zimmerman
November 05, 2023
Very friendly and helped me choose which battery I needed. Set appointment up quickly. Got me in and out in under 40 minutes needed. Set appointment up quickly. Got me in and out in under 40 minutes More
Other Employees Tagged: John Helmann, Krisha Saley, Justin Stanford, Dale Meyer, David Hornung, Mark Pietrzak, Melissa Czarnecki, Adam Malo , Russell Zimmerman
November 01, 2023
Awesome job thanks for the fantastic truck ride! Making simple and easy to get automotive Making simple and easy to get automotive More
Other Employees Tagged: John Helmann, Krisha Saley, Justin Stanford, Dale Meyer , Koua Xiong
October 27, 2023
They were straight-forward with us and we felt we were treated with respect, and they did not waste our time. treated with respect, and they did not waste our time. More
Other Employees Tagged: John Helmann, Dale Meyer, Joe Potratz, Sawyer Timme, JOHN BULGRIN, Cameron Davis , MaryBeth Gornie, David Haas, Koua Xiong