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Deborah Johns
Deborah Johns at Lawton Kia
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Deborah Johns

Service Advisor

Lawton Kia

4455 Northwest Cache Road
Lawton, OK 73505

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4.8
543 Reviews
4.8

543 Reviews

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543 Reviews of Deborah Johns

January 22, 2025

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Employee Rating

Knowledgeable of their products. Openly suggestive about how they can help keep me on the road. More

by mbauto88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda Luttrell , Rebecca

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Jan 22, 2025

Lawton Kia responded

Thank you for your feedback! We're glad to hear our team’s product knowledge and helpful suggestions made a positive impression. We're here to keep you on the road safely—let us know if you ever need anything! 🚗😊

January 21, 2025

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Employee Rating

Wonderful service. Deborah is incredibly accommodating and helpful. Lawton Kia is the best experience I have had with a dealership. More

by Fallenone8593
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 22, 2025

Lawton Kia responded

Thank you for your kind words! We're delighted to hear Deborah provided such wonderful service. We'll be sure to share your compliments with her. We're honored to be your best dealership experience! 😊🚗

January 17, 2025

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Always responsive. Does the work quickly and details my car! Is always a great experience. More

by ddorrell65
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 17, 2025

Lawton Kia responded

Thank you! We're so glad to hear you consistently have a great experience. We appreciate your feedback and look forward to serving you again!

January 17, 2025

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Employee Rating

Professional staff - courteous and polite appreciate their honesty and commitment to providing a positive experience More

by carl.cook1114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Olivero, Amanda Luttrell

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Jan 21, 2025

Lawton Kia responded

Thank you, carl.cook1114, for your kind words! We're glad to hear you had a positive experience with our professional and courteous team. We truly appreciate your feedback and look forward to serving you again!

January 16, 2025

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Employee Rating

Service department removed the cargo mat in my Kia Forte months ago and refuses to replace it. More

by Garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Miguel Olivero, Amanda Luttrell

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Jan 22, 2025

Lawton Kia responded

We apologize for any confusion regarding the missing mat. Our records show that we serviced the vehicle over the summer, and we did not remove the mat during the service. Thank you.

January 16, 2025

Dealership Rating
Employee Rating

Deborah does a great job taking care of my Kia Forte, she is the best!!! I give her 10 stars for being so great!!! She is so smart and explains everything to me, that my car needs! Thank you Deborah!!!⭐️⭐️⭐️ More

by moparlady1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 17, 2025

Lawton Kia responded

Thank you for the amazing feedback! We're so glad Deborah took great care of your Kia Forte and provided excellent service. We truly appreciate your 10-star rating!

January 16, 2025

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Employee Rating

The Kia dealership has always shown me the best customer service in most departments I used. More

by deanna.pewo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allan Dacci, Tayveon McGee

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Jan 17, 2025

Lawton Kia responded

Thank you, Deanna! We're thrilled to hear that you've consistently received great customer service across multiple departments. We appreciate your loyalty!

January 16, 2025

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Employee Rating

Lawton Kia service department always takes good care of me and all of my vehicles. More

by amanda.luttrell817
Recommend Dealer
Yes

Other Employees Tagged: Amanda Luttrell

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Jan 17, 2025

Lawton Kia responded

Thank you, Amanda! We’re so glad our service department continues to take great care of you and your vehicles. Your loyalty means so much to us. We appreciate your business and look forward to our next chance to serve you :)

January 14, 2025

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Employee Rating

It is good and friendly everyone is doing a great job I will recommend it to anyone and friends More

by hotnim29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allan Dacci, Arion Brown, Miguel Olivero, Tayveon McGee, Waylan Hubbard, Amanda Luttrell, Julian Davis, Ray Ortega, Tyler Steer

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Jan 15, 2025

Lawton Kia responded

Thank you, hotnim29! We’re so happy to hear you had a great experience with our team. Your recommendation means a lot to us, and we look forward to helping your friends and family in the future!

January 14, 2025

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Employee Rating

Deborah and Amanda made sure i was taken care of. Great service. Great communication. Highly recommend. More

by Mgriff42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Olivero, Amanda Luttrell

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Jan 15, 2025

Lawton Kia responded

Thank you, Mgriff42! We're so glad Deborah and Amanda took great care of you. We truly appreciate your recommendation and are happy to hear you had a positive experience with our service and communication!

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