Deb Pyrro

Dave was extraordinarily knowledgeable, kind, patient, thorough, and truly wanted us to understand everything about our new Bronco sport. He went an extra million miles to help figure out why my FordPass thorough, and truly wanted us to understand everything about our new Bronco sport. He went an extra million miles to help figure out why my FordPass was not working well and he did all of this 25 minutes before the dealership was to close and stayed a half an hour later to help solve our problem! We were thoroughly touched by his kindness! Especially since the sales employees that had actually sold us the Bronco sport were no longer at the dealership. He took us under his wing, as if we were his own customers! That is true Star employee! Kelly Ford really does “make it easy” with men like Dave ! I’m so grateful!🥰 They have been our dealership for over 18 years! They are the best in the business! And Dave is their Star!🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟 More

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Communication and accountability for repairs are lacking honesty lacking and technical service lacking. An overall bad experience where something was broken by the technician now became an expense for us to honesty lacking and technical service lacking. An overall bad experience where something was broken by the technician now became an expense for us to repair. More

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Great service excellent staff. the techs were awesome. Caitlin was very helpful when I got there. the techs were awesome. Caitlin was very helpful when I got there. More

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I had a big issue with my 2016 Ford Edge. My engine needed to be replaced and it was very stressful on me. My service rep Caitlin was unbelievably helpful and friendly. My car was in the My engine needed to be replaced and it was very stressful on me. My service rep Caitlin was unbelievably helpful and friendly. My car was in the shop for almost a month and a half as they needed to wait for the engine to come in. Caitlin kept me up to date on what was happening. We would speak every few days for an update. Caitlin was so helpful and I sincerely appreciate everything she did to assist with the situation. From the appraisers to keeping up with when the engine would arrive, she was on top of the ball. Thank you Caitlin, Kelly Ford is lucky to have you! More

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Thank you Kelly ford for your Help. I’m in love with my new car. Ambrose my salesman was very knowledgeable about the product, the sales manager Mohamed was very nice to us and gave a g I’m in love with my new car. Ambrose my salesman was very knowledgeable about the product, the sales manager Mohamed was very nice to us and gave a great deal. Thank you Kelly Ford. The best place to do business with in More

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Responded to my request. Did a great job. I’m very happy with the service. Did a great job. I’m very happy with the service. More

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Gabriel helped me purchase a car at Kelly Ford. He knew my wants and needs and quickly found me the right vehicle. Thank you! He knew my wants and needs and quickly found me the right vehicle. Thank you! More

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Kelly Ford has been great to me since the beginning even though it wasn’t easy with the same problem. Melvin has been awesome and so hasn’t everyone from the service department. Deb has been very friendly e though it wasn’t easy with the same problem. Melvin has been awesome and so hasn’t everyone from the service department. Deb has been very friendly every time I call. Adam has been awesome to me since the beginning. I will definitely will buy another car from Kelly Ford. More

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Low Tire Pressure I don't know what I'd do without Kelly Ford, they are top notch when it comes to service. I went in distressed because of low tire pressure only to fi I don't know what I'd do without Kelly Ford, they are top notch when it comes to service. I went in distressed because of low tire pressure only to find i ran over a nail in my tire while driving. I thank them for their fast courteous service they were wonderful More

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1-2-3-4 Amazing my 4th lease My relationship with Kelly Ford is a long and lasting one. I have worked with Brian Ambrose, Gary and Adam. I am always greeted with a smile and on My relationship with Kelly Ford is a long and lasting one. I have worked with Brian Ambrose, Gary and Adam. I am always greeted with a smile and on a first name basis. I have had amazing results all four times. More

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