Deanna Morgan | Page 4

Greeted by the nicest man when I drove in. Over the top friendly at every visit delightful waiting area quick and easy Over the top friendly at every visit delightful waiting area quick and easy More

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Great service writer Peter. State of art dealership. Clean well managed and timely in and out . State of art dealership. Clean well managed and timely in and out . More

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Matt provided excellent service! He kept me informed of service required on my vehicle - answered all my questions. The work was completed in less than the amount of time expected - He kept me informed of service required on my vehicle - answered all my questions. The work was completed in less than the amount of time expected - and my car now runs great! More

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Excellent, courteous service. Explained issues with the car thoroughly. Gave me repair options. Responded quickly. I am very pleased and will continue to use McGovern BMW serv Explained issues with the car thoroughly. Gave me repair options. Responded quickly. I am very pleased and will continue to use McGovern BMW service as well as recommend. More

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BMW Shrewsbury is a fantastic dealership from a sales and service perspective as they excel in both. Always professional, timely with a customer-first approach. Peter is my service guy and I appreciate his a service perspective as they excel in both. Always professional, timely with a customer-first approach. Peter is my service guy and I appreciate his attention to detail and thorough explanations. Would always recommend BMW Shrewsbury! More

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Great service and the staff is very professional As always Peter is great to work with always Peter is great to work with More

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My 2022 X5 told me my coolant level was low and needed attention. I ignored it for a few days and finally called the dealership on Friday. They told me to just stop by and they’d check it out. I arrive attention. I ignored it for a few days and finally called the dealership on Friday. They told me to just stop by and they’d check it out. I arrived in a half hour and they took the car in right away. Within 10 minutes, I was told they found a leak and need to replace the water pump. I went to the desk and completed a work order and within an hour I had a new water pump and an oil change. Since my car was a certified used car when purchased, there was no charge for this excellent service. Matt and the entire crew did a great job and made this repeat customer very happy. More

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Flatbed tow to dealer. Received loaner. In out 20 minutes. Vehicle repaired later in day Received loaner. In out 20 minutes. Vehicle repaired later in day More

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As always, prompt and efficient work and always done right. Everyone has a smile and they always listen carefully so what my problem is. Will always do businesses at BMW of Shrewsbury right. Everyone has a smile and they always listen carefully so what my problem is. Will always do businesses at BMW of Shrewsbury More

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The whole tram from service through sales was very positive. They helped me to resolve any concerns I had moving to leasing or purchasing a new vehicle. There was no pressure, which for me was the bes positive. They helped me to resolve any concerns I had moving to leasing or purchasing a new vehicle. There was no pressure, which for me was the best experience for getting into a new vehicle. I had shopped Shrewsbury BMW one other time 7 years ago and the experience turned me off so I bought from another dealer. My service adviser convinced me to try again and he was right.. I’m glad I did. More

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