

Deana Hicks
Service Advisor
Spitzer Toyota Monroeville
4710 William Penn Highway
Monroeville, PA 15146
167 Reviews
Write a Review167 Reviews of Deana Hicks
September 15, 2025
Everyone was very friendly and helpful in the service department. Deana Hicks went above and beyond in making me feel like my every need was considered important. I appreciate talking with Deana, she w department. Deana Hicks went above and beyond in making me feel like my every need was considered important. I appreciate talking with Deana, she was so friendly. More
Other Employees Tagged: Amber Barone
September 13, 2025
The Sales people were kind, respectful and patient. The dealership has a clean friendly atmosphere. The dealership has a clean friendly atmosphere. More
Other Employees Tagged: Kyle Hembree, Jason Barkman, Tyler Seddon, Stephanie Disalvo
September 09, 2025
Mr Charles Carter has taken care of my car service several times when I have come to Spitzer for car service. He has always been helpful and explained what was being done to my car and how to keep it several times when I have come to Spitzer for car service. He has always been helpful and explained what was being done to my car and how to keep it running at its best in the future. I greatly appreciate his honesty. More
Other Employees Tagged: charles carter
September 06, 2025
I always have a good experience when my car is serviced at Spitzer Toyota. Deana Hicks and James Thomas are always great at checking me in and keeping me up-to-date on my car. Justin Costello in the porch at Spitzer Toyota. Deana Hicks and James Thomas are always great at checking me in and keeping me up-to-date on my car. Justin Costello in the porch department is available whenever I need to have a question about something on my car. More
Other Employees Tagged: Justin Costello , James Thomas
August 19, 2025
Great job Tyler Seddon, Deanna Hicks and Kyle Hembree. Thank you for taking great care of us, keeping us informed, and being patient with all our questions…Will highly recommend your dealership anytime… Thank you for taking great care of us, keeping us informed, and being patient with all our questions…Will highly recommend your dealership anytime… Best, A. Morgan More
Other Employees Tagged: Kyle Hembree , Eric
August 11, 2025
The sales department and financing folks performed as a team and were transparent from the outset. Tyler Seddon was my salesperson and kept in constant communication with me throughout the sales process. H team and were transparent from the outset. Tyler Seddon was my salesperson and kept in constant communication with me throughout the sales process. He was consummate professional. The service assistant manager Deana Hicks was rude, unprofessional disrespectful and abrupt when asking about time for rental car so I could make a phone call to work. This was after bringing bew truck in for undercoating Worst treatment ever had a dealership! More
Other Employees Tagged: Kyle Hembree, Jason Barkman , Ben Seddon, Tyler Seddon
July 31, 2025
James Thomas was Excellent! Very pleasant and helpful. Kept me informed on everything going on with my truck! Even included a video! OUTSTANDING Very pleasant and helpful. Kept me informed on everything going on with my truck! Even included a video! OUTSTANDING More
Other Employees Tagged: James Thomas
July 30, 2025
I have been taking my car to Spitzer since I bought it 6 years ago and have always been treated with the utmost respect and courtesy. My car comes back completely checked over and any issues resolved. The years ago and have always been treated with the utmost respect and courtesy. My car comes back completely checked over and any issues resolved. The mechanics do an excellent job especially James Thomas who usually takes care of my car and makes sure that it is in good running condition. More
Other Employees Tagged: James Thomas
July 23, 2025
James Thomas, our Service Manager, was perfect for his job. James was friendly and very helpful. He made us feel like family. Also, the technician working on the car did an excellent job. job. James was friendly and very helpful. He made us feel like family. Also, the technician working on the car did an excellent job. More

