Dean Sidener

We hadn’t been to Joe Machens since the early’80s when we had a bad experience. We’re glad we gave them another chance. They went out of their way to make this purchase an easy experience. Everyone was frien had a bad experience. We’re glad we gave them another chance. They went out of their way to make this purchase an easy experience. Everyone was friendly and helpful. More

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This dealership is awesome. I was met and help by Dean Sidener . He definitely knows his job , said all the right stuff to convince me. He is an asset to the dealership along with the finance department. Sidener . He definitely knows his job , said all the right stuff to convince me. He is an asset to the dealership along with the finance department. Can’t remember his name I think Todd is his name. I would like to thank them both it is my second buy from that dealership of which I am very pleased. Thank you again. More

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Great dealership! Dean Snyder is the best! He help me find the perfect car. It was not easy, but he kept looking until he found the right one. Answer every question in a friendly and timely manner. I hig find the perfect car. It was not easy, but he kept looking until he found the right one. Answer every question in a friendly and timely manner. I highly recommend Joe Machens! More

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I keep getting texts to rate the dealership Although Dean was very friendly, I feel there were charges that I didn’t understand (not interest, but some $4000 add-on). I don’t know the name of th Although Dean was very friendly, I feel there were charges that I didn’t understand (not interest, but some $4000 add-on). I don’t know the name of the financial person I spoke to. The car smells bad, and there is a staticky noise, maybe wind, at the base of the windshield. More

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Unfulfilled Promises I purchased a 2016 Ford F-350 from this dealership in July. As they were preparing my new truck for delivery, they noticed it was missing the front w I purchased a 2016 Ford F-350 from this dealership in July. As they were preparing my new truck for delivery, they noticed it was missing the front wheel hubs. They mentioned that they would order these and drop ship them to my address in KC. I have yet to receive these hubs. I called/emailed my salesmen repeatedly and was assured they would be sent and that they are on back order. It is now October and I still have not received these. In fact, I no longer get any returned communication from my request. Lesson learned....don't accept a verbal promise. More

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