Dean Sayler
Service Advisor
Lithia Chrysler Jeep Dodge of Billings
2229 King Avenue West
Billings, MT 59102
Dealership Experience
14 yrs, 5 mos
Industry Experience
26 yrs, 6 mos
Languages Spoken
English
22 Reviews
Write a Review22 Reviews of Dean Sayler
September 30, 2021
Friendly and great communication with what they were doing and things were done quick. Only place my truck will go to be worked on doing and things were done quick. Only place my truck will go to be worked on More
Other Employees Tagged: Christopher Ruttenbur
September 14, 2021
Always courteous and helpful. They are prompt and friendly all the time. Recommend this dealer for all your needs. friendly all the time. Recommend this dealer for all your needs. More
Other Employees Tagged: David Principe, Hunter Heller, Sean Holmes, Christopher Ruttenbur , Daryl Doney, Ryan Fasching
June 25, 2021
Took a Durango in to get the heater core and the heater hoses replaced. They decided to also change the A/C evaporator. After a week in the shop picked the car up when told it was ready. Drove a couple hoses replaced. They decided to also change the A/C evaporator. After a week in the shop picked the car up when told it was ready. Drove a couple of miles and the A/C nonoperational. On further inspection the mechanic failed to reset the clock, check the radio for function, and replaced a hose clamp with a non OEM part. Immediately drove back to the dealer and has the service agent observe the lask of repair. Made arrangement to take the car back in the next week and picked it up several days later. Drove to Ft Peck and back the A/C worked OK. After sitting for 4 weeks dove the car with some friends on a Monday and the A/C was nonoperational. Took the vehicle in the next day, Tuesday, requesting the vehicle the next Monday so I could pick up my 80's parents at the airport with it since our other vehicles are two seaters or a Ford F-250 crew cab with a 4 inch lift. Called the service agent Friday to see if it would be ready by Monday. Service agent told me the mechanic hasn't figured it out yet. My wife called and talked to a manager and said they hadn't got it in a bay yet. I wonder who is misinformed. The mechanics don't pay attention to detail, they work on commission, don't use OEM parts, someone is fibbing. What else can I say! Don't take your vehicle for repair to this dealer. If necessary don't authorize any work other than what you tell them to fix in the first place. More
April 01, 2021
I was pleased with the professionalism and the cleanliness of Lithia dodge, Billings Montana. They provided a vehicle for me while I waited but I didn’t need it because it didn’t take long to serv cleanliness of Lithia dodge, Billings Montana. They provided a vehicle for me while I waited but I didn’t need it because it didn’t take long to service and install new parts. I would highly recommend this facility to everyone, More
Other Employees Tagged: Burton Pierce, David Principe, Denise Walcker, Christopher Ruttenbur , Daryl Doney, Neal Erickson, Lisa Murphy, Ryen Osborne, Cameron Swift
January 14, 2021
They do not treat customer vehicles with respect. My son took his truck in for service, he has GPS on his truck so he was able to witness the joyride the technician took his truck on and he also recieved a took his truck in for service, he has GPS on his truck so he was able to witness the joyride the technician took his truck on and he also recieved a video from a friend of his truck taking off from a light blowing black smoke. They used a 1/4 of a tank of fuel. He called them when he got the video and was told the tech should not have been driving it like that but when he picked the truck up no one said a word, no apology for treating his vehicle so poorly. Will never go back. More
Other Employees Tagged: David Principe, Hunter Heller, Sean Holmes, Christopher Ruttenbur , Daryl Doney, Ryan Fasching
January 05, 2021
I was very pleased with everything. The courtesy driver was very pleasant. My vehicle was serviced and finished even before the promised time that I asked it to be. was very pleasant. My vehicle was serviced and finished even before the promised time that I asked it to be. More
October 27, 2020
Very professional crew. I came in for a recall and they took care of everything required. The work was completed quickly and they did a thorough inspection of my truck to make sure everything was in order took care of everything required. The work was completed quickly and they did a thorough inspection of my truck to make sure everything was in order. More