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Dean Fay
Refer Me
158 Reviews
Dealership Experience
3 yrs, 11 mos
Industry Experience
6 yrs, 2 mos
Languages Spoken
English
158 Reviews
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158 Reviews of Dean Fay
May 27, 2024
Dean is the best. This trip was fairly routine but he recognized me when I arrived and even with others at his desk let me know just to. leave the keys and he would ge This trip was fairly routine but he recognized me when I arrived and even with others at his desk let me know just to. leave the keys and he would get me in and out rather then have me stand by my car while the person ahead of me explained their issue. More
by mgmarini74
Helpful 
May 22, 2024
Park Assist retrofit was installed quickly. Too bad I had to wait almost 20 months for it to be available for our Envision. Too bad I had to wait almost 20 months for it to be available for our Envision. More
by noName
Other Employees Tagged: Mike Baker
May 10, 2024
I have been purchasing automobiles from this dealership, and its previous owners, for over 35 years. I keep going back for the Buick quality, but more importantly, the excellent service they provide. and its previous owners, for over 35 years. I keep going back for the Buick quality, but more importantly, the excellent service they provide. More
by MDolsen
Other Employees Tagged: Mike Baker
April 16, 2024
Had a noise. that seemed to be the brakes. I just wanted checked out so no damage was happening. Made the appointment for the next morning. After arriving Dean s that seemed to be the brakes. I just wanted checked out so no damage was happening. Made the appointment for the next morning. After arriving Dean said the would test drive it a check out the brakes. I said I would wait and after a reasonable time he told me they checked out all the brakes and everything was ok. It may have been just road noise. As usual great and efficient service. More
by BVOHL
Other Employees Tagged: Mike Baker, Chris Parisi
April 16, 2024
Always friendly and knowledgeable. The service staff keeps you informed and makes sure you are updated. They make sure repairs are done right and charges are fair. The service staff keeps you informed and makes sure you are updated. They make sure repairs are done right and charges are fair. More
by Jimdcn
Other Employees Tagged: Mike Baker
April 16, 2024
This used to be Sullivan. Most of the staff stayed and the experience they brought to the new owner group paid off. This is a good place to shop your next vehicle purchase. Most of the staff stayed and the experience they brought to the new owner group paid off. This is a good place to shop your next vehicle purchase. More
by paulleck1
Other Employees Tagged: Shelley Barr , Mike Audino
April 11, 2024
AFTER HAVING AN INCREDIBLY HORRIBLE EXPERIENCE IN MARCH IN WHICH THEY LOST MY REMOTE START CLICKER, I WAS THEN PROMISED MY CLICKER WOULD BE REPLACED. I WAS TOLD I WOULD GET A NEW ONE AND TOLD THEM (AMY) T IN WHICH THEY LOST MY REMOTE START CLICKER, I WAS THEN PROMISED MY CLICKER WOULD BE REPLACED. I WAS TOLD I WOULD GET A NEW ONE AND TOLD THEM (AMY) THAT I CAN GO ON APRIL 19th AND THEN WAS TOLD I WOULD BE CONTACTED WHERE TO GO I WAS NEVER CONTACTED I HAD TO CONTACT THEM DAY OF. IN THE CONVERSATION I WAS MADE TO FEEL THIS WAS MY FAULT. THEY THEN BLAMED TOW TRUCK COMPANY. FIRST IF YOUR GOUNG TO HELP ME DONT BLAME ANYONE ELSE. JUST TAKE RESPONSIBILITY TELL ME WHERE TO GO AND DONT EXPRRSS TO ME IT WAS SOMEONE ELSES FAULT. AS OF TODAY I STILL DO NOT HAVE ANY RESOLUTION DONT CALL ME AND PRETEND YOU CARE YOU DONT More
by Robyn
Other Employees Tagged: Ariel Szwec, Robert Baturin
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