Dean Cunningham
Dean Cunningham at Mercedes-Benz of Annapolis
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Dean Cunningham

Sales Manager

Mercedes-Benz of Annapolis

324 Sixth St
Annapolis, MD 21403

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4.9
155 Reviews

Dealership Experience

23 yrs, 7 mos

Industry Experience

23 yrs, 7 mos

Specialties & Trainings

Mercedes-Benz Master CERTIFIED

4.9

155 Reviews

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155 Reviews of Dean Cunningham

December 13, 2024

Dealership Rating
Employee Rating

"Mia was an absolute gem! She stepped right in and made sure I had everything I needed, going above and beyond to assist me. If I had to buy another car tomorrow, Mia would be More

by Coretta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 15, 2024

Mercedes-Benz of Annapolis responded

Hi, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again!

Dec 15, 2024

Mercedes-Benz of Annapolis responded

Hi Coretta, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

November 20, 2024

Dealership Rating
Employee Rating

Arella was super knowable of GLC 300 and pleasure to work with. It was the best experience buying a vehicle. It would highly recommend this dealership. More

by vincent.yi.kim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 21, 2024

Mercedes-Benz of Annapolis responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Safe travels!

November 16, 2024

Dealership Rating
Employee Rating

Worst ever! Sales know nothing about cars and there’s nothing 1st class about it! More

by Worstexperever
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Larry Cash,Sr, Jeffrey Sunstrom

Nov 19, 2024

Mercedes-Benz of Annapolis responded

Worstexperever, We take all concerns seriously and strive to provide the highest level of customer service to our clients, and would appreciate the opportunity to look into this further. Our General Manager, Matt Dolesh, would like to talk to you about your experience but is unable to locate you in our database based on the screen name used in the review. At your convenience, please contact Matt at 443-875-0471 or mdolesh@mileone.com. Thank you.

October 18, 2024

Dealership Rating
Employee Rating

Great price during the negotiation process. All questions were answered. I’ll be back for another Mercedes from Annapolis Mercedes. More

by budge2007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Allen Belcher, Chris Cole

Oct 20, 2024

Mercedes-Benz of Annapolis responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

October 01, 2024

Dealership Rating
Employee Rating

Excellent service from sales representative (Andrew Gallagher, sales managers (Dean Cunningham and Asher Chaudry), and business manager (Larry Cash). Very professional and pleasant. They were all very More

by Della
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Asher Chaudry , Andrew Gallagher, Larry Cash

Oct 04, 2024

Mercedes-Benz of Annapolis responded

Hi Della, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

Oct 01, 2024

Della responded

Excellent service from sales representative (Andrew Gallagher, sales managers (Dean Cunningham and Asher Chaudry), and business manager (Larry Cash). Very professional and pleasant. They were all very patient and accommodating to make sure that I purchased the car that I wanted. The finance representative got an excellent interest rate for me. It was better than what I was getting on my own. A+ service all around.

September 24, 2024

Dealership Rating
Employee Rating

We have been buying Mercedes Benz cars since 1982 and Darrell is the best sales professional we have ever met! We were impressed with not only his outgoing, sincere, authoritative personality but also w More

by Jane Grunstra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 29, 2024

Mercedes-Benz of Annapolis responded

Hi Jane, thanks for your great review, and for giving our dealership such a high star rating! Thank you so much for choosing Mercedes-Benz of Annapolis as your first choice for service!

Sep 29, 2024

Mercedes-Benz of Annapolis responded

Hi Jane, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 12, 2024

Dealership Rating
Employee Rating

From the moment I entered the dealership, I was received so well. The level of professionalism was beyond what I expected. Jeff the sales person was very great at explaining everything so well. He made the More

by juddy.otieno
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Allen Belcher, Jeffrey Sunstrom

Sep 14, 2024

Mercedes-Benz of Annapolis responded

Congratulations on your new vehicle, Juddy! We hope you continue to choose us for all your automotive needs! Take care!

Sep 16, 2024

Mercedes-Benz of Annapolis responded

Congratulations on your new vehicle, Juddy! We hope you continue to choose us for all your automotive needs! Take care!

September 06, 2024

Dealership Rating
Employee Rating

It was a pleasure working with Mia and the team on the purchase of my vehicle. More

by AA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Allen Belcher, Mia Castle

Sep 08, 2024

Mercedes-Benz of Annapolis responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 29, 2024

Dealership Rating
Employee Rating

Mia Castle is Awesome ! !!! Absolutely love her work ethic, extremely knowledgeable & patient her professionalism is 1st class . Mia customer service is on point . I apprec More

by Shirley G
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 31, 2024

Mercedes-Benz of Annapolis responded

Hello Shirley, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Annapolis - Service Center. We hope you continue to choose us for all your automotive needs! Take care!

Aug 31, 2024

Mercedes-Benz of Annapolis responded

Hi Shirley, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 08, 2024

Dealership Rating
Employee Rating

My experience @ MB Annapolis was pleasant and Arella was outstanding. Her disposition, willingness and professionalism was welcoming and appreciated. More

by CHAILSTOCK
Recommend Dealer
Yes
Aug 10, 2024

Mercedes-Benz of Annapolis responded

Hi, thanks for your praise and kind comments about our team. We do hope we can be of assistance in the future. Take care!

Aug 10, 2024

Mercedes-Benz of Annapolis responded

Hi, thank you for your support! We're happy we could help. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

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