Dean Bock
Dean Bock at Mitchell Hyundai
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Dean Bock

Service Advisor

Mitchell Hyundai

1600 E Park Ave
Enterprise , AL 36330

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4.6
329 Reviews

Dealership Experience

3 yrs, 2 mos

Industry Experience

9 yrs, 6 mos

4.6

329 Reviews

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329 Reviews of Dean Bock

March 31, 2025

Dealership Rating
Employee Rating

something broke, they fixed it. no hassle no problem. very nice. dont tell me how to act. if i have a complaint, you ll be the first to know. More

by JIMGILLIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alan Daniels, Kayla Warren

Mar 31, 2025

Mitchell Hyundai responded

Glad we were able to solve your issue. We look forward to serving you in the future.

March 29, 2025

Dealership Rating
Employee Rating

I ame in to have my 2004 sonata spark plugs changed. They took only 2 hours and charged me $800 . When I got the car back the check engine light was on and they didn't notice it. This was my first t More

by STEVE-NAYLOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 29, 2025

Mitchell Hyundai responded

We sorry for your experience with the service department. Our service manager will be with you Monday to correct any issues. Thank you for the review.

March 23, 2025

Dealership Rating
Employee Rating

I have been dealing with this dealership for a few years and love them. They ensure you are pleased. More

by JAMEKACAFFIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alan Daniels, Kayla Warren

Mar 29, 2025

Mitchell Hyundai responded

Thank you for the review and the kind words.

March 22, 2025

Dealership Rating
Employee Rating

I love the dealership and it’s maintenance system the new engine is very impressive and running well More

by ANDREWHOWARD2393
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Mar 29, 2025

Mitchell Hyundai responded

Glad you had a great experience. Please come back soon.

March 19, 2025

Dealership Rating
Employee Rating

Always very friendly and helpful . Explained what was being done and price of service. Thank them all More

by gaylemartin58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kayla Warren

Mar 19, 2025

Mitchell Hyundai responded

Happy you had a 5 Star experience. Hope to see you again soon.

March 13, 2025

Dealership Rating
Employee Rating

Everything was ok unfortunately I have a noise coming from the vehicle that it wasn't making before I put it in the shop there on March 3,2025 More

by MISSY.SNEED1417
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alan Daniels, Kayla Warren

Mar 18, 2025

Mitchell Hyundai responded

Thank you for the review. We are more than happy to address your concerns. Please set up a time that we can try and duplicate your noise.

March 10, 2025

Dealership Rating
Employee Rating

Kayla was great! Came out to greet me as soon as I pulled in, asked about service I was there for, & got the ball rolling. My service was done within 2 hours. She eve More

by LAROSA58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kayla Warren

Mar 18, 2025

Mitchell Hyundai responded

Thank you for the kind words. Come back soon.

March 09, 2025

Dealership Rating
Employee Rating

He expense was great! She was vey professional an keep me updated about my vehicle More

by trasnic74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alan Daniels, Kayla Warren , Brodie Thomson

Mar 10, 2025

Mitchell Hyundai responded

We are glad you had a great experience. Come back soon.

March 06, 2025

Dealership Rating
Employee Rating

It was an enjoyable experience! Everyone was friendly and Helpful!I would definitely go back! More

by gisley36301
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alan Daniels, Kayla Warren

Mar 10, 2025

Mitchell Hyundai responded

Thank you for visiting our service department. We are please to be of service.

March 02, 2025

Dealership Rating
Employee Rating

Staff is very polite, knowledgeable , punctual and professional Overall experience excellent with each scheduled service More

by WHITEHURSTLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alan Daniels, Kayla Warren

Mar 03, 2025

Mitchell Hyundai responded

Thank you for the service business. We appreciate the opportunity to be your dealer of choice.

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