Dean Bock
Dean Bock at Mitchell Hyundai
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Dean Bock

Service Advisor

Mitchell Hyundai

1600 E Park Ave
Enterprise , AL 36330

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4.6
306 Reviews

Dealership Experience

2 yrs, 10 mos

Industry Experience

9 yrs, 2 mos

4.6

306 Reviews

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306 Reviews of Dean Bock

December 21, 2024

Dealership Rating
Employee Rating

Outstanding customer service! Dean provided timely updates, notifications and expert advice while servicing my vehicle. Thank you to Mitch and Dean for your advice and recommendat More

by GEORGEWILLIS55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 21, 2024

Mitchell Hyundai responded

Thank you for your service business and the kind words. We look forward to serving you in the future.

December 20, 2024

Dealership Rating
Employee Rating

It was time the have our vehicle serviced to we took it to the dealership, it took about an hour. More

by D.G.HAPPEL
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alan Daniels

Dec 20, 2024

Mitchell Hyundai responded

Thank you for your service business and your review. We look forward to serving you in the future.

December 20, 2024

Dealership Rating
Employee Rating

There was a written doc saying things that were needed doing to the car that were not accurate. For instance oil needs changed when it was changed only 1500 miles ago. Engine air filter needs changed when More

by JDANFORD21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Alan Daniels

December 18, 2024

Dealership Rating
Employee Rating

I am really pleased with the way that I was treated when I purchased my hyundai Tuscan. There was no pressure from the sales department. They got me in the car. And the finance department set my payments th More

by DADDYRABBITSCOTT1925
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carmen Blakey Ortiz

Dec 21, 2024

Mitchell Hyundai responded

Thank you for the opportunity to be of service. We appreciate your business and your review.

December 16, 2024

Dealership Rating
Employee Rating

Carmen was wonderful! We will definitely return for our future car needs. I appreciate how thorough she was in helping us buy a new car! More

by NMSMITH0424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carmen Blakey Ortiz

Dec 16, 2024

Mitchell Hyundai responded

Thank you for your business and your review. We appreciate the opportunity to be of service.

December 12, 2024

Dealership Rating
Employee Rating

It was very easy to schedule an appointment for routine maintenance. The service was fast and the personnel were very professional. We own two Hyundais and we always take our cars for service at Mitchell H More

by NANANDPAPA56
Recommend Dealer
Yes

Other Employees Tagged: Alan Daniels

Dec 21, 2024

Mitchell Hyundai responded

Thank you for the opportunity. We look forward to serving you in the future.

December 11, 2024

Dealership Rating
Employee Rating

Service was fast and took care of all my concerns with oil leak, tire balance/rotation, and front end alignment. More

by BRYONWELCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alan Daniels

Dec 12, 2024

Mitchell Hyundai responded

Thank you for your service business and your review. Please visit us again soon.

December 04, 2024

Dealership Rating
Employee Rating

Got it in and out jn no time was really nice about it thank you so much More

by HEATHERBROWN0413
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alan Daniels

Dec 04, 2024

Mitchell Hyundai responded

Thank you for your service business. Glad you had a great experience.

December 04, 2024

Dealership Rating
Employee Rating

They have help us several times very many years. We bought many cars from them. More

by ladybugmom15
Recommend Dealer
Yes

Other Employees Tagged: Alan Daniels , Danny Lane

Dec 04, 2024

Mitchell Hyundai responded

Thank you for your business and your review. Come back soon.

November 30, 2024

Dealership Rating
Employee Rating

Did what they said he would do even though it didn't work out the 1st time around got me back in and out in a timely manner More

by LEEJONES0351
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 02, 2024

Mitchell Hyundai responded

Glad we were able to handle the issue. Sorry it took 2 trips. Thank you for the review.

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