Dean Anderson

We purchased several cars from Larry Miller Hyundai on Bell Rd. over the years. We have passed the older cars down to our kids or other relatives. One of the cars we passed down to my son was 2011 Hyundai Bell Rd. over the years. We have passed the older cars down to our kids or other relatives. One of the cars we passed down to my son was 2011 Hyundai Sonata. When the car was 9 years old the car's engine locked up at 80,000 miles. We took it into Larry Miller's shop and found out the drive train was warranted for 100,000 miles and the car was also under a recall for the same problem. The engine was replaced and returned back to use about two weeks later. About 6 months ago and about after 30,000 miles the engine completely blew up. There was nothing but smoke and oil everywhere. We took it back to Larry Miller to find out what had happened. This time the Dealer said they would not fix the car or even talk to us about how an engine with only 30,000 miles would completely fail. I myself have been a mechanic for close to 50 years so I decided to pull the engine myself. What I found was an engine that was nothing but junk. This engine had burned out valves, old and broken piston rings and to my best estimate this engine had to have over 200,000 miles on it. In my opinion Larry Miller had taken my car in and stuck a junk engine in it and returned the car back to me because they felt that I would never know. The average customer would never know that this was the type of warranty work that was being performed on their cars by Larry Miller. I also had a newer Santa Fe with 40,000 miles it. Two weeks ago, I traded the car for a Toyota. I have no trust in Larry Millers. warranty work. More

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I was pleased with the service I received. But in my previous visit for oil change I waited 5 and a half hours for that service. Very upsetting. And that is way I gave you 2 stars But in my previous visit for oil change I waited 5 and a half hours for that service. Very upsetting. And that is way I gave you 2 stars More

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Had a great experience here. My advisor explained my issue and helped me. Thank you! My advisor explained my issue and helped me. Thank you! More

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Exellent service advisor ! Keeps you well informed on price and techs work . 👍 Job was done on time and quote was perfect. Friendly , Polite , and courteous staff . Very profe Keeps you well informed on price and techs work . 👍 Job was done on time and quote was perfect. Friendly , Polite , and courteous staff . Very professional dealership . 👍. Found unsafe situations and repaired them as new . Thank you. More

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Dean was professional and explain what service was needed. He also let me know about my future services. They also helped me figure out why my entertainment system was having issues. needed. He also let me know about my future services. They also helped me figure out why my entertainment system was having issues. More

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Excellent service. Completed the work sooner than expected or quoted. Very professional staff and nice too. My son recommended this dealership and I will recommend to a Completed the work sooner than expected or quoted. Very professional staff and nice too. My son recommended this dealership and I will recommend to all my friends. More

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The dealership is very nice. Waiting a bit is easy as they have coffee, snacks and even popcorn. Much nicer than most waiting areas. Best part is they have been fast and effic Waiting a bit is easy as they have coffee, snacks and even popcorn. Much nicer than most waiting areas. Best part is they have been fast and efficient More

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They got me right in to check on a noise I was having. The line manager went on a test drive with me as well to help him diagnose the problem. The line manager went on a test drive with me as well to help him diagnose the problem. More

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I am telling others of your service dealer how well Scott was so helpful tome was so helpful tome More

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Getting in without an appointment was a breeze The work was done in a timely manner and Dean Anderson was very professional and on top of letting me know of each step Will definitely use Larry miller To was done in a timely manner and Dean Anderson was very professional and on top of letting me know of each step Will definitely use Larry miller Toyota for future services More

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