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Dawn Rager
Dawn Rager at Thomas Buick GMC

Dawn Rager | Page 2

Service Manager

Thomas Buick GMC

750 Eisenhower Blvd
Johnstown, PA 15904

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5.0
24 Reviews
5.0

24 Reviews

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24 Reviews of Dawn Rager

October 01, 2026

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Employee Rating

FAST, FRIENDLY AND ALWAYS PROFESSIONAL. CAN'T SAY ENOUGH GREAT THINGS ABOUT THE DEALERSHIP AND TEAM More

by SSARLOUIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Pollino, Angela Garrison

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Oct 01, 2026

Thomas Buick GMC responded

We’re glad the service on your GMC Sierra 1500 was fast and professional. Your kind words about our team and dealership mean a lot to us.

September 30, 2026

Dealership Rating
Employee Rating

They are very courteous and treat me with respect very satisfied with this dealership. they always answer my questions More

by POPSHARLEY69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Pollino, Angela Garrison

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Sep 30, 2026

Thomas Buick GMC responded

Knowing you feel respected and well informed means a lot to our service department. Our team is pleased we could answer all your questions during the service on your Buick Encore GX.

September 28, 2026

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Employee Rating

Service was fantastic! Everyone is nice and helpful. The work was done efficiently and properly. More

by Bullitt727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Pollino, Angela Garrison

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Sep 28, 2026

Thomas Buick GMC responded

We’re glad the service on your Ford Mustang was efficient and thorough. Knowing you found our team friendly and helpful means a lot to our service department.

September 28, 2026

Dealership Rating
Employee Rating

Waiting room was comfy Car came back clean Car drove smoothly Great service and I will recommend More

by TBRICK63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Pollino, Angela Garrison

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Sep 28, 2026

Thomas Buick GMC responded

Thank you for the five-star rating and your recommendation. We’re pleased our waiting room was comfortable, and that your Buick Encore GX came back clean and drove smoothly.

September 22, 2026

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Employee Rating

I was pleased with service , went above and beyond to obtain parts needed for my vehicle More

by DEACONMARION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Pollino, Angela Garrison , Julian Czechowski

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Sep 22, 2026

Thomas Buick GMC responded

Thank you for the five-star rating. We’re glad we could go above and beyond to secure the parts you needed for your Honda Civic.

September 19, 2026

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Employee Rating

The dealership is very customer friendly. Th service department is very knowledgeable. It is very easy to make an appointment scheduled. I highly recommend this dealership. More

by TYATTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Pollino, Angela Garrison

Print
Sep 20, 2026

Thomas Buick GMC responded

Your mention of how easy scheduling an appointment was shows how much our service team values your time. Knowing you found our team friendly and knowledgeable and that you’d recommend us means a lot. We appreciate you trusting us with your Nissan Frontier.

September 16, 2026

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Employee Rating

I have used this dealership for all service since the day I purchased my 2018 Canyon. They treat returning customers fairly in service and charges. If something causes a complication they always make the cha More

by RGREGORCHIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Pollino, Angela Garrison

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Sep 16, 2026

Thomas Buick GMC responded

Your GMC Canyon has been in great hands since day one. Knowing that our fair pricing and accommodating approach when issues arise keeps you coming back is rewarding to our service department. Your loyalty and five-star rating mean a great deal to us.

September 09, 2026

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Employee Rating

Feel they value my business and never pressure me into repairs I don’t need. They make it clear whether it is a needed repair or suggested repair More

by INVEIN4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Pollino, Angela Garrison

Print
Sep 09, 2026

Thomas Buick GMC responded

Your note that our service team clearly separates essential work from suggestions on your Chevrolet Traverse reflects our dedication to clarity. Hearing that you felt valued and never pressured means a lot to us.

September 09, 2026

Dealership Rating
Employee Rating

Do not want to type fifteen words on survey. That was my only unsatisfactory area. More

by JJBOXMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Pollino, Angela Garrison

Print
Sep 24, 2026

Thomas Buick GMC responded

Thanks for sharing about your experience with Thomas Buick GMC. We appreciate your business and hope to see you again soon!

September 08, 2026

Dealership Rating
Employee Rating

My wife & I appreciated the time spent and attention to details also answering all our questions. We have purchased & leased many vehicles from Thomas. Great people! More

by ps79ds
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Billy Tollis, Ethan Forster, Chris Pollino, Angela Garrison

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Sep 09, 2026

Thomas Buick GMC responded

Knowing you appreciated the time we spent and our attention to detail while answering all your questions is truly rewarding. We’re honored by your continued trust and excited that you chose your new GMC Terrain with us again.

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