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Dawn Rager
Dawn Rager at Thomas Buick GMC

Dawn Rager

Service Manager

Thomas Buick GMC

750 Eisenhower Blvd
Johnstown, PA 15904

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5.0
24 Reviews
5.0

24 Reviews

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24 Reviews of Dawn Rager

November 11, 2026

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Employee Rating

I came to Buick after a local car shop broke my car worse than how it started when i took it there. Buick was able to order me the part I needed after the shop claimed it was on “national back order.” They w More

by BREENS3695
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 11, 2026

Thomas Buick GMC responded

We're glad our team could order the needed part for your Chevrolet Trax and help you understand what was happening with your vehicle. Hearing that it has been running well since the service is especially rewarding.

November 04, 2026

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Very kind and thoughtful. So easy to deal with and talk to. You feel like you have a friend there. More

by BERNICEECKENRODE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Pollino, Angela Garrison

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Nov 04, 2026

Thomas Buick GMC responded

It’s wonderful to know you felt among friends while your Chevrolet Blazer was in for service. We appreciate your kind words about our team’s considerate, approachable care.

October 31, 2026

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Great Quick service. I especially like the pick-up/drop off service. I will continue going to this location for oil changes. More

by KALINOSKI4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Pollino, Angela Garrison

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Oct 31, 2026

Thomas Buick GMC responded

We're pleased you received prompt service for your Subaru Forester and enjoyed the pickup and drop off option. Thank you for choosing our team for your oil changes.

October 26, 2026

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Everyone is very nice, no matter which department. I will be returning for service and additional purchases. More

by kremick10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Pollino, Angela Garrison

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Oct 26, 2026

Thomas Buick GMC responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Thomas Buick GMC are glad to have you as a customer.

October 26, 2026

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Employee Rating

Very nice people and great service. Highly recommended this place for everything. Great place to do business. More

by shemprx18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Pollino, Angela Garrison

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Oct 26, 2026

Thomas Buick GMC responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

October 21, 2026

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When I’m ready for my next vehicle I will definitely be purchasing another vehicle from Thomas Buick GMC. Always an excellent experience More

by PLB0511
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Kirby, Chris Pollino, Angela Garrison

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Oct 21, 2026

Thomas Buick GMC responded

Our service team enjoyed caring for your Cadillac SRX, and knowing you’ve always had an excellent experience means a great deal to us. We’re honored you’ll consider us for your next vehicle.

October 20, 2026

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Friendly professional service. . always explains everything and is very knowledgable. Very accommodating and very professional. . More

by jjs6730
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Pollino, Angela Garrison

Print
Oct 20, 2026

Thomas Buick GMC responded

Knowing that our clear explanations and accommodating approach met your expectations means a lot to our service team. We're pleased we could explain every detail and make servicing your GMC Sierra 1500 seamless from start to finish.

October 08, 2026

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The VERY BEST! Tom Kirby is the greatest…no task is too much! Always the special vehicle is waiting for us. More

by MAGGIEDULL
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Tom Kirby, Chris Pollino, Angela Garrison

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Oct 09, 2026

Thomas Buick GMC responded

Our team enjoyed making sure your new GMC Terrain was ready and waiting for you. Knowing that Tom could handle every request and that a special vehicle was always waiting is rewarding.

October 02, 2026

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As always pleased with the service I receive at Thomas Buick Johnstown, PA. No complaints. More

by STRAYERMOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Pollino, Angela Garrison

Print
Oct 02, 2026

Thomas Buick GMC responded

Knowing that our service continues to satisfy you means a lot to our service team. We’re glad to care for your Buick Encore each time you visit.

October 02, 2026

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Employee Rating

Seems to be okay … eleven years with you… prices r high … good mechanics .. thank you.. More

by LOUKOHARCHIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Pollino, Angela Garrison

Print
Oct 02, 2026

Thomas Buick GMC responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

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