Davit Mkrtchyan

Had an amazing experience with Envision Ford of Duarte Service Dept from beginning to end was greeted immediately by a service representative my car was written up then I got a digital inspection which wa Service Dept from beginning to end was greeted immediately by a service representative my car was written up then I got a digital inspection which was great included video pictures honestly wouldn’t take my car anywhere else ford of Duarte has it on point make this you next service center More

by FRANKLIN94228 Verified Customer Verified Customer

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One of the worst dealerships and rudest manager I've ever encountered. Terrible, terrible, terrible. Experts at false advertising and poor customer service. encountered. Terrible, terrible, terrible. Experts at false advertising and poor customer service. More

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David should be a janitor not a manager. He’s the reason nobody likes stealerships. It’s ok for them to mark a vehicle up, but when it’s time for a customer to ask for a discount there’s an He’s the reason nobody likes stealerships. It’s ok for them to mark a vehicle up, but when it’s time for a customer to ask for a discount there’s an issue. More

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STAY AWAY! !! I came to this dealer and when I asked the manager Davit why the vehicle was marked up by $30k he cussed me out and told me I’m never welcome here !! I came to this dealer and when I asked the manager Davit why the vehicle was marked up by $30k he cussed me out and told me I’m never welcome here again. Keep in mind he is blatantly breaking FTC laws. Buying a vehicle is the SECOND MOST IMPORTANT purchase of your life, it should be fun and exciting. People like Davit ruin what’s supposed to be an amazing opportunity, shame on him, shame shame. How he managed to become a manager with this attitude is the biggest mystery. More

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Called in to inquire about a vehicle I was interested in & spoke to Davit, one of the managers. He was nice until I asked how much back they would go on the markup and his attitude changed. He dropped in a & spoke to Davit, one of the managers. He was nice until I asked how much back they would go on the markup and his attitude changed. He dropped in a casual F bomb when responding to me & suddenly it disappeared when I asked to repeat what he told me. He was very combative & rude. Avoid this place at all costs. More

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We went to Envision to have a mirror replaced on my truck after a friend cracked it while borrowing it. We had this same mirror replaced a few years back and thought we knew what to expect. We did not. Not o after a friend cracked it while borrowing it. We had this same mirror replaced a few years back and thought we knew what to expect. We did not. Not only was the exact same part $100 more expensive but it did not come paint matched. They also didn’t tell us that till after it had been installed and we were called to come get the vehicle. The lack of communication and transparency is unacceptable to me. We are now stuck with a $1300 mirror that doesn’t match the vehicle, annd we’re told that we would have to take it to a body shop to get it painted, all because they wouldn’t communicate. I would avoid this dealership. More

by THEMADHATTER65 Verified Customer Verified Customer

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Friendly and accessible for their customers. Like how they used video to show customers when they do car services. Like how they used video to show customers when they do car services. More

by SERVANTTIGER5185 Verified Customer Verified Customer

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Davit should not be a manager or work in sales. He is unprofessional and rude, and makes customers feel uncomfortable and unwilling to part with their money. How could a dealership have such a pers He is unprofessional and rude, and makes customers feel uncomfortable and unwilling to part with their money. How could a dealership have such a person in a position like this? And this behavior trickles down to the rest of the staff and departments as well. More

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The service is attentive, efficient, and of superior quality. Staff members are courteous when serving customers, resulting in extremely high customer satisfaction. quality. Staff members are courteous when serving customers, resulting in extremely high customer satisfaction. More

by DAVID.WANG6081 Verified Customer Verified Customer

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Ricardo, Crystal, and Andrea were a pleasure to work with. Ricardo was very knowledgeable and thorough in his explanation of the services rendered. Crystal and Andrea were very courteous and professiona with. Ricardo was very knowledgeable and thorough in his explanation of the services rendered. Crystal and Andrea were very courteous and professional. I really appreciated the video walkthrough on part of the technician(s). Would come back again. More

by WLH Verified Customer Verified Customer

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