Davit Mkrtchyan
Davit Mkrtchyan at Envision Ford of Duarte

Davit Mkrtchyan

General Manager

Envision Ford of Duarte

1031 N Central Ave
Duarte, CA 91010

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3.7
61 Reviews
3.7

61 Reviews

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61 Reviews of Davit Mkrtchyan

September 10, 2026

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Employee Rating

Davit was completely unprofessional do not go to him or his dealership. Worst customer service of my life. More

by RaptorR
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Recommend Dealer
No

September 10, 2026

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False advertising and rude. Davit has zero compassion for customers and should not work in the sales industry. More

by Private
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Purchase Time
Finance Experience
Recommend Dealer
No

September 09, 2026

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False advertising regarding price. Advertise MRSP but when called there is a significant markup in price. More

by Weyh
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Trade-in Experience
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Recommend Dealer
No

September 07, 2026

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The service is attentive, efficient, and of superior quality. Staff members are courteous when serving customers, resulting in extremely high customer satisfaction. More

by DAVID.WANG6081
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Service Time
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Recommend Dealer
Yes
Sep 07, 2026

Envision Ford of Duarte responded

Your praise of our team’s attentiveness and efficiency highlights what we aim for with every service visit. Knowing the service on your Ford F-150 exceeded your expectations for quality and courtesy means a lot to us.

August 30, 2026

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Davit the manager is complete xxxx and not a man of his word. Reported to FTC More

by osma
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Recommend Dealer
No

August 29, 2026

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Ricardo, Crystal, and Andrea were a pleasure to work with. Ricardo was very knowledgeable and thorough in his explanation of the services rendered. Crystal and Andrea were very courteous and professiona More

by WLH
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Richard Comacho, Amy Aguire , Andrea G.

Aug 29, 2026

Envision Ford of Duarte responded

Knowing you found our explanations clear and our team professional means a lot to us. We’re pleased we could provide a video walkthrough to clarify the work done on your Ford Maverick. We look forward to serving you again.

August 23, 2026

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dont try to get anything as advertised on the website they just use it as a lie to get you to call so they can cuss at you and treat you like xxxx. More

by wyosred
Recommend Dealer
No
Aug 27, 2026

Envision Ford of Duarte responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

August 23, 2026

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Employee Rating

Very unprofessional and drops f bombs on customers. Completely unacceptable behavior and needs to control his emotions as a GM. More

by testproducts31
Sales Price Transparency
Recommend Dealer
No
Aug 27, 2026

Envision Ford of Duarte responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

August 23, 2026

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Employee Rating

Davit is a very unprofessional person and doesn’t give customers looking to purchase a vehicle any help and just curses at them. More

by db
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Aug 27, 2026

Envision Ford of Duarte responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

August 22, 2026

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Employee Rating

Not very professional when talking to customers that want to shop at his store dropped the F bomb on me and told me to go kick rocks while frantically yelling More

by Packersbobby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Aug 27, 2026

Envision Ford of Duarte responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.

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