David Young

I would give zero stars, if possible. Manager and director with very unprofessional atitudes. They were talking very loud with me in the lobby. The situation: During our previous car main Manager and director with very unprofessional atitudes. They were talking very loud with me in the lobby. The situation: During our previous car maintenance appointment we were told that the window blind (that was broken and we clearly explained what happened) could be replaced since the car still had warranty. They would order the piece and call us to do the replacement. They have never called. So, we had the new maintenance scheduled and we mentioned regarding the blind. The manager really did not care, he said he talked to my husband by the phone and interrupted me while I was talking asking If I would like to speak with the director. The director started saying that there was nothing documented in the system about this issue, and he would never approve this kind of replacement since he considered not a problem with the product (without even looking to the blind itself or trying to understand what happened) and I would have to pay for the replacement If we decide to fix it. I called my husband while waiting for my car, and he (the director) was listening to my conversation and started to say (in a very loud voice) that I was lying to my husband. So, after all the service disappointment, he also called me a lier in front of everybody in the store. They were very unprofessional and I would never recommend their service to anyone. Costumer care do not exist. We have another car, another brand, and they have been amazing!!!! We have worked with others car dealers (Not related To Hyundai) and they were amazing as well. Just be careful! More

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I'm back and have purchased my 3rd Hyundai. I return because i am totally satisfied and comfortable with the dealership, from Chris Moore in financing, Tony Frasier , Ben my salesman this time and the s because i am totally satisfied and comfortable with the dealership, from Chris Moore in financing, Tony Frasier , Ben my salesman this time and the service department is as professional and top notch as can be from David Young to my advisor G. I recommend anyone looking for a new or used car to come to Headquarter Hyundai and experience what its like to be taken care of and not pushed. More

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From the GM William Wolf to our Salesman Justin Restrepo everyone was very professional and customer service oriented. Made my me and my wife very comfortable with the whole transaction. everyone was very professional and customer service oriented. Made my me and my wife very comfortable with the whole transaction. More

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customer service is not dead! I had an issue with one of my visits for service and I brought it to Mr. Young’s attention. He responded quickly, professionally and rectified the sit I had an issue with one of my visits for service and I brought it to Mr. Young’s attention. He responded quickly, professionally and rectified the situation above my expectations. I believe he will strive to make sure that every effort is made to not have this situation happen again to myself or any other customer of headquarter Hyundai. More

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Justin took the time to listen to our needs and made very good suggestions. Justin was also very patient with us as we had several test drives and toured the lot to look at several models and colors. Justi good suggestions. Justin was also very patient with us as we had several test drives and toured the lot to look at several models and colors. Justin helped us select the right car for our needs and budget. We are very pleased with our experience with Justin and Headquarter Hyundai. More

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Professional , outstanding hospitality! I wen’t to this dealer ship not even to really by a car , just wanted to see what new cars they might have. After just 20 minutes talking to this awes I wen’t to this dealer ship not even to really by a car , just wanted to see what new cars they might have. After just 20 minutes talking to this awesome employee from Hyundai His names Justin . He made me see the Brand of Hyundai completely different in the best way possible. Just the representation he offered from this company blew me away . Justin is one of the nicest guys I have ever met . It’s not even like he was trying to sell me a car but to really take the time to understand what I really wanted and made it happen. Thanks Justin More

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Thanks Dave When the mechanics got it wrong Dave you made it right thanks for listening and getting to the bottom of the situation you are what customer service a When the mechanics got it wrong Dave you made it right thanks for listening and getting to the bottom of the situation you are what customer service and supervision is all about thanks again. Mr. and Mrs. Crumity More

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Mr. Young is the best! Mr. Young is professional, knowledgeable, honest and a wonderful asset to the service department. I love dealing with him. I highly recommend him! The Mr. Young is professional, knowledgeable, honest and a wonderful asset to the service department. I love dealing with him. I highly recommend him! The service department personnel are helpful and courteous and the waiting room is quite comfortable. More

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Buying Hubby a Surprise New Car Went for a service & got a new car for my hubby. Nick Natole is a superior salesman! All those who helped in the process was professional, efficient a Went for a service & got a new car for my hubby. Nick Natole is a superior salesman! All those who helped in the process was professional, efficient and I had no hassle. Quick and prompt processing! Perfect for this no nonsense girl! More

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Awesome I came into the dealership with an idea of what I wanted and Hyundai Headquarters was able to provide me with a practical solution in a timely manner. I came into the dealership with an idea of what I wanted and Hyundai Headquarters was able to provide me with a practical solution in a timely manner. More

by rdusty8 Verified Customer Verified Customer

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