David Wong

To whom it may concern, Since David Wong who sold me the car won't respond I'll reach out this way as well as blast reviews every where I can. I picked up a 2015 Infiniti on February 28 sold me the car won't respond I'll reach out this way as well as blast reviews every where I can. I picked up a 2015 Infiniti on February 28. This was my own fault for not looking things through and I understand that. But things were not handled correctly and everyone will be aware. Let's start here. I am mentally disabled from CT. Haven't driven in six years. Was excited to find a car I was interested in. I sent my 21 year old son on the evening of February 27th to check out the car and test drive it for me. David Wong was so desperate to get rid of this garbage car that he allowed my son without my permission to swipe a deposit of $500 demanding the car needed to be picked up the following day. Knowing I was located in CT. Not one phone call from the dealer asking if this was okay. He took a young adults word who had my card. Fine, yet illegal. I show up the next day after finding a way from CT. I was having a severe panic attack when arrived and didn't even look at the car thoroughly and this is where im at fault. Because I'm mentally disabled I assumed the deposit meant I was stuck with the car. I then sign a ton of papers not reading them thoroughly. Again. My error. I Get to the car after not even being offered a test drive of my own. See the front bumper is completely cracked. I ask David if we can take $500 off the price so I can repair it. He tried using 100 excuses as to why the price was firm. Again, because no words were exchanged with me about the sale from the salesmen I assumed I was legally stuck with the car because of that deposit. I get ready to drive off and see The radio knob is missing. Had to buy a whole used radio unit for $200 because fun fact. They don't sell the knob anywhere or any aftermarket piece. Windshield has a nice rock crack on it. Ripped and dirty paper floor coverings covering floor mats that had HOLES in them. They should have been thrown out. I felt like I picked up a 1995 with the way it was presented. Lug nuts thrown in the cup holder, the booklet to the car thrown on the floor on passenger side on top of a filthy paper mat. Dealer plate was put upside down on the car. Was told the heating shield would be replaced before pick up. That was never even touched. My son told me the car had the same dirt on the car that he looked at the night before. This is how I picked up my "new" car. Filthy. Understood it wasn't one of your expensive Mercedes and I guess that's why I was treated so poorly. This was supposed to be a thrilling and life changing experience for me. But it was nothing but a nightmare. This man knows I was driving back to CT and leaves me with less than a quarter tank of gas. I Made it to the bridge when the gas light pops on. I didn't even think to check the gas level on a car I just purchased. As it gets dark andI turn my lights on. I notice the fog light is out. Again. Not just a small purchase of a bulb. The unit needs swapping. Next day it rains, I go to use the wipers. Well those are torn to shreds! Not useable. Had to pull over and wait the storm out. Is this acceptable for a high end car dealer? To not check all of these things? I UNDERSTAND it was a used car. But is this how u treat customers who don't buy a brand new Mercedes? Between the fog light and wipers. These are things that should be handled before putting the car up for sale. Even gas! The horn also needs to be replaced. Never thought about checking that. Another safety feature. Here's another huge issue. The car I bought has 103 thousand miles as advertised. The paper he gave me stats the car has 133 thousand miles on it. Which is correct? Was this a typo? Unfortunately, I didn't notice that until I was home and read everything over. These are legal issues. I sent that to my salesman, who read the text and ignored all of it. I am deeply disappointed with service here More

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The car dealer never had anyone on the phone. They never fulfilled the customer's promise and only deceived the customer. I bought the car in cash and only told me that I had to wait 90 days for They never fulfilled the customer's promise and only deceived the customer. I bought the car in cash and only told me that I had to wait 90 days for the title after paying. Their sales are terrible, an untrustworthy car dealer. In the morning, ZACK told me that the title would be sent to me today. In the afternoon, he told me that I would have to wait 90 days. More

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I should have gone to a Joe Blow dealership with the way that I have been treated by this dealership. They knew they sold me a lemon with this 2014 Mercedes Benz GLK350. Just got is 1/4/24 and now the eng that I have been treated by this dealership. They knew they sold me a lemon with this 2014 Mercedes Benz GLK350. Just got is 1/4/24 and now the engine light is on. They knowingly sold me this piece of junk vehicle. At least I would have spent less and gotten better resolution with some cheap no name dealer. More

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It's disheartening when a trusted salesperson and dealership fail to uphold their commitments. My detailed account highlights significant issues, including misrepresentation of trade-in value, undisc dealership fail to uphold their commitments. My detailed account highlights significant issues, including misrepresentation of trade-in value, undisclosed charges, and ongoing difficulties with accessing the app. Such discrepancies and lack of transparency are unacceptable in any business transaction. My cautionary review serves as a valuable warning for potential customers to exercise caution when dealing with this dealership, emphasizing the importance of thorough scrutiny and clear communication throughout the car-buying process. More

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My experience at Mercedes Benz of Paramus was great nice people SUV was in great shape bought SUV people SUV was in great shape bought SUV More

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