David Spafford
David Spafford at Lia Toyota of Northampton

David Spafford | Page 2

Service Advisor

Lia Toyota of Northampton

280 King Street
Northampton, MA 01060

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20 Reviews
not yet
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20 Reviews

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20 Reviews of David Spafford

July 30, 2023

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Employee Rating

David Spafford is one of the reasons I come to Toyota. He knows how to explain technical problems and solutions, he's smart, fun to talk to, professional, a pleasure to work with. More

by aleone
Recommend Dealer
Yes

Other Employees Tagged: Lindsay Heart

Jul 31, 2023

Lia Toyota of Northampton responded

Thanks so much for sharing some fantastic feedback on David! We're so happy he continues to share insight and provide you with pleasant service overall. Please don't hesitate to reach out when David and the Lia Toyota team may assist you again. It's always our pleasure!

July 29, 2023

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Employee Rating

Excellent service from David Safford, the service manager. He has always been efficient, and I feel trustworthy, he has secured my service at Lia Toyota. More

by nancy.ringey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 31, 2023

Lia Toyota of Northampton responded

Nancy, we're so happy to hear that! Thanks for sharing some wonderful feedback about David in our service department. We look forward to making your next appointment just as reliable. See you then!

June 12, 2023

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Employee Rating

David Spafford was very helpful explaining the work that needed to be done, how long it would take, and identifying future work to be done More

by Seth.isman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 13, 2023

Lia Toyota of Northampton responded

Thanks so much, Seth! We truly appreciate your business and your positive feedback on David. We hope you'll continue to choose David and the service team at Lia Toyota for your automotive needs!

May 03, 2023

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Employee Rating

Thank you. Mr. David Spafford for your excellent service. David is the type of person that will keep your customers coming back. More

by woodman798
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 11, 2023

Lia Toyota of Northampton responded

Thanks for your lovely feedback on David! We're delighted he continues to be a dependable resource for your Toyota service needs. We look forward to making your next appointment just as exceptional. See you then!

April 19, 2023

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David handled our appointment. He was thorough and a good communicator. Did everything we asked promptly and on schedule. Appreciated his service. More

by pkdutra
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 22, 2023

Dealership Rating
Employee Rating

Dave Spafford is a knowledgeable personable friendly service advisor. He always is very helpful and efficient. He makes the service an easy task. More

by xrayboom
Recommend Dealer
Yes

Other Employees Tagged: Francesca Ravina

Mar 23, 2023

Lia Toyota of Northampton responded

We're glad to hear it! Thanks for letting us know how much you appreciate the convenient service visits Dave provides for you. We're grateful for your ongoing patronage and look forward to making your next appointment just as pleasant. See you then!

February 03, 2023

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Employee Rating

David Spafford has been very helpful and is a great service advisor. I recommend him More

by jleonard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 06, 2023

Lia Toyota of Northampton responded

Thank you for sharing your 5-star review and recommendation of David! David is a fantastic service advisor and we're delighted you agree. We hope to make your next appointment with him just as outstanding. Pleasant journeys until then!

September 29, 2022

Dealership Rating
Employee Rating

I experience to Lia Toyota in Northampton MA, beyond my expectations jason helping me to explain everything what I need for my brand new 4 Runner his knowledgeable to his job and treat you a lot of respec More

by bungik27@aol.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 30, 2022

Lia Toyota of Northampton responded

Thank you so much for your lovely review of our team! We are pleased to have made your experience so pleasant and valuable. It is our pleasure to provide you with all the support and information you need in order to make informed automotive decisions that best suit your individual needs. We'll be here for you if you should have any other questions. Feel free to give us a call when we may be of service to you. Thanks again!

September 27, 2022

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Employee Rating

I love going back to Northampton Toyota for my oil change and David Spafford such a helpful always explain to me what's for the best for my car..thank you so much David and ill comeback again.. More

by bungik27@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 28, 2022

Lia Toyota of Northampton responded

Thanks so much for your wonderful review of David and our service department! We're so happy David continues to make your appointments so informative and valuable. We appreciate doing business with you and hope to see you again some day, so please give us a call if there is ever an automotive issue we may assist you with. Thanks again!

August 23, 2022

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Employee Rating

I have my 2012 Toyota Rav4 serviced at Lia Toyota of Northampton. After a recent service visit that included a transmission fluid replacement, there was a buzzing sound when I drove at 40 mph. I broug More

by johnbbrady
Recommend Dealer
Yes
Aug 23, 2022

Lia Toyota of Northampton responded

Thanks for sharing feedback about your recent experience with us and giving us a 5-star rating! We know the tale of any auto repair can be full of ups, downs, and some suspense in between but it looks like this story fortunately had a happy ending'. David will be very pleased that you mentioned him and appreciative of your expressed gratitude for his knowledge and service. We're glad he took care of you and your RAV4 so expeditiously to get you safely back on the road. Let us know if there's ever anything else we may help you with. It would be our pleasure. Take care!

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