David Spafford
David Spafford at Lia Toyota of Northampton

David Spafford

Service Advisor

Lia Toyota of Northampton

280 King Street
Northampton, MA 01060

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20 Reviews
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20 Reviews

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20 Reviews of David Spafford

July 05, 2025

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Employee Rating

Thank you to Alissa Coulombe, she is doing great work at Lia Toyota. Service with a smile. More

by matt.jadud
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Caroline Donnelly , Alissa Coulombe

Jul 07, 2025

Lia Toyota of Northampton responded

Matt, thank you for letting us know how pleased you were with Alissa's exceptional service. It is our pleasure to make your service visits valuable and convenient. We wish you the safest of travels until we may assist you again.

October 02, 2024

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I have had excellent experiences having my car serviced at this dealership. David Spafford is outstanding at his job and was a pleasure to work with More

by megs42
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Oct 02, 2024

Lia Toyota of Northampton responded

Thank you for telling us why you like working with David! Your satisfaction means the world to us, and we're pleased he continues to be a reliable resource for your service needs. See you at your next appointment!

July 30, 2024

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Service is always done in a timely manner and the service consultants are always knowledgeable and friendly. More

by johnandalberta
Service Price Transparency
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Recommend Dealer
Yes
Jul 30, 2024

Lia Toyota of Northampton responded

We're delighted to hear that, John and Alberta! Thank you for letting us know how pleased you've been with our friendly and efficient and service team. We wish you pleasant travels until we may be of service to you again!

February 11, 2024

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Service provided at Lia Toyota was excellent. David Spafford was the service associate and he kept me informed about everything and arranged for transportation as well. More

by rsherr
Service Price Transparency
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Recommend Dealer
Yes
Feb 13, 2024

Lia Toyota of Northampton responded

We're so happy to hear that! Thank you for letting us know how pleased you were with David's exceptional service. It is our pleasure to make your service visits convenient. We wish you the safest of travels until we may assist you again.

January 10, 2024

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Easy to make an appointment, excellent care of auto, resolve issues in a timely manner and reasonable cost for work performed. More

by Geekjt
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jan 12, 2024

Lia Toyota of Northampton responded

Thank you for telling us all the reasons you appreciate our service team! Your satisfaction means the world to us, so we hope you'll give us a call the next time we may be of service to you. Safe travels until next time!

December 17, 2023

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This was my first time going to Lia Toyota. I was so lucky to work with David Spafford. He was personable, attentive, and treated my truck like his own. There was a warranty issue that needed t More

by Jeanine H
Service Price Transparency
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Recommend Dealer
Yes
Dec 18, 2023

Lia Toyota of Northampton responded

Jeanine, Thank you for your positive review! Providing quality and efficient service is so important to us, and we are glad that David's efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

December 13, 2023

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David Spafford was very friendly and helpful when I brought my Tacoma in for service. He even took my vehicle in early and got the paperwork completed before my appointment time. More

by Rodoandfam
Service Price Transparency
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Recommend Dealer
Yes
Dec 13, 2023

Lia Toyota of Northampton responded

We are grateful for you leaving David this wonderful review! We are thrilled to hear that David took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that he was very friendly and helpful. Please drive safely and do not hesitate to let us know how we may be of further service to you.

October 26, 2023

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The repair work on my car was first rate. David Spafford kept me appraised of what was going on with the repair, which was quite extensive. However, I’m less than happy with the sales side More

by Tom
Service Price Transparency
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Recommend Dealer
Yes

October 20, 2023

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David Spadfford was very professional, yet easy to deal with. He explained everything very clearly. More

by mgk
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Caroline Donnelly

Oct 20, 2023

Lia Toyota of Northampton responded

Thanks for letting us know how satisfied you were with David's exemplary assistance! We're glad he provided you with his utmost support and insight at this visit. We look forward to making your next appointment just as superb!

August 06, 2023

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Employee Rating

Dave Stafford was instrumental in assuring that the service work performed at Lia Toyota oh Northampton was completed professionally and in a timely manner. More

by Daniel.Kuzmeskus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 08, 2023

Lia Toyota of Northampton responded

Thank you for your 5-star review, David! We're so happy Dave handled your vehicle's needs with great care and a sense of urgency, to return you safely to the road in a timely manner. Please come see us again some day!

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