David Simoes | Page 13

Customer service was excellent!!! Our experience with Daniels BMW was beyond words. As a new BMW customer considering a new vehicle the staff could not have been more pleasant and help Our experience with Daniels BMW was beyond words. As a new BMW customer considering a new vehicle the staff could not have been more pleasant and helpful in every way As you walk through the doors till you leave the parking lot we felt absolutely no pressure We were offered coffee,.tea, or water on arrival David Simoes was very professional and attentive answering all our questions He is very knowledgeable about BMW features and explained everything to us throughout our visit We did not feel rushed throughout the entire process We did buy a 2020 BMW X3 and are extremely satisfied with our "Beamer" We are also very happy with the process of contacting us after buying the BMW and setting up an appt with a Genius to go over the vehicle after approximately 2 weeks of ownership to review the features It is hard to remember everything on the vehicle with initial purchase Daniels BMW is now our new "for life" dealership Thank you for a greqt experience! More

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The whole process couldn’t go better Dave was excellent and Clinton was amazing . I just love my new BMW. Can’t Waite to go back to have the genus people teach me more about the X1 and Clinton was amazing . I just love my new BMW. Can’t Waite to go back to have the genus people teach me more about the X1 More

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First BMW and David S was a pleasure to work with! David S. provided me with exceptional sales support and customer service. Dealership needs to work on competitive pricing and leadership qualities. David S. provided me with exceptional sales support and customer service. Dealership needs to work on competitive pricing and leadership qualities. I was never approached by management/ownership to be welcomed nor thanked for my business. I'm hopeful my overall service experience throughout my lease will be as pleasurable as my sales experience. This dealership could have easily earned my 5 stars, but I have rate them as average because they were not competitive on pricing and I felt the leadership was not engaged nor welcoming. David's service is what locked in the deal and I appreciate his support throughout the process. In addition, Madeline was very friendly, welcoming and knowledgeable. She had the car ready for me in a prompt and professional manner and answered my initial questions effectively. More

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Great deal for exactly what I wanted. I first contacted David with a difficult request. To find me something used, cheap and reliable. He came through with flying colors. David found me I first contacted David with a difficult request. To find me something used, cheap and reliable. He came through with flying colors. David found me a used car still covered under manufacturer's warranty and managed to get me such a great price on it, I purchased the extended warranty as well. David was courteous, responded to all my questions and made me feel like all my concerns were his top priority. More

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Top-notch Absolutely exceptional dealership!! After a week of very stressful car shopping (and no success), I browsed their website and found a vehicle tha Absolutely exceptional dealership!! After a week of very stressful car shopping (and no success), I browsed their website and found a vehicle that would meet our needs and in our budget, so I contacted the dealer through the online form. Their internet department reached out to me via phone and email as soon as they opened, and I spent the afternoon emailing their internet rep, Madeline. She was great!! I explained what we were looking for and what we wanted to do, and I didn't get any of the usual, "We have a huge sale going on....when can you get here??" or "We can work on something, but you need to come here, when can you make it in" crap that every other dealership tries to pull!!! They should all take lessons from Daniels!!! Madeline was very detailed with what we could do with regards to the vehicle we wanted, and we thank her for that!!! We rushed to the dealership that night, got there at 6 (they close at 7), and fair warning, it's very intimidating! It's beautiful, huge, and surrounded with minimum $50k vehicles. We were there to look at something pre-owned and inexpensive!! EVERYONE there that night was very friendly and attentive to us, and we met with the sales rep, David Simoes. He brought the car around, we drove it, went over it's presentation, and then discussed numbers even though it was closing time. Long story short....we put the deposit down and picked it up at the end of the week!! Finance manager wasn't pushy, we went over everything, took maybe an hour and we walked out, but not without help with connecting the phone to the Bluetooth! Anyway, all in all, great experience! We're very happy with the x1 that we bought, the purchasing was easy and honest, and we'll be checking their website for deals when my truck lease is up in March. Highly recommend this dealership!! More

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Very nice sales experience David Simoles was great to deal with. The only issue I have with not giving5 stars is the time I had to wait for the after market sales guy. Almost 1 David Simoles was great to deal with. The only issue I have with not giving5 stars is the time I had to wait for the after market sales guy. Almost 1 hour and finally David took it upon himself to get the paperwork and do it himself. Thank goodness. I never saw the after sales guy,I think he was tied up with someone else.. More

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Relaxed and pleasent car buying experience From our initial contact with the dealership about a specific vehicle, right through the entire time that we there, everyone was friendly and helpful. From our initial contact with the dealership about a specific vehicle, right through the entire time that we there, everyone was friendly and helpful. Our sales person Dave Simoes and Brian in F&I in particular made the transaction easy and enjoyable. More

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Outstanding Customer Service I was really impressed with this dealership from the time I walked in the door until my car was delivered to me. They take the time to listen to what I was really impressed with this dealership from the time I walked in the door until my car was delivered to me. They take the time to listen to what is important to you and match a car to your needs. The sales process moves quickly, professionally and covers everything that I need to know. The management and sales staff is fantastic! Great experience! More

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Always a positive experience This is our 3rd BMW purchase from Daniels. It is always a positive experience with knowledgeable staff, no pressure, good pricing and great service . This is our 3rd BMW purchase from Daniels. It is always a positive experience with knowledgeable staff, no pressure, good pricing and great service . Thank you More

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Another great experience! Our 4th Daniels BMW, and still continues to be a painless experience! David was understanding of our needs and worked with us over a few months to fin Our 4th Daniels BMW, and still continues to be a painless experience! David was understanding of our needs and worked with us over a few months to find us the perfect car! More

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