David Shubladze

Brian and David were great on my Sierra EV purchase! Will be back in the future for a GMC Yukon Will be back in the future for a GMC Yukon More

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Working with Gilchrist Auto was one of the best car-buying experiences I’ve ever had. The entire team was friendly, funny, and easygoing, making the process feel laid-back and enjoyable. They opera car-buying experiences I’ve ever had. The entire team was friendly, funny, and easygoing, making the process feel laid-back and enjoyable. They operate with a no-pressure approach, making it easy to communicate and work with them. They clearly present all options but fully respect your decisions as the buyer. Their team is knowledgeable, answering questions without any judgment or pressure. I initially texted with Sean, who was awesome and answered all my questions and responded quickly to my texts. He was unavailable on the day I planned to visit but without hesitation, he arranged for his co-worker, Juan, to assist me—if that doesn’t show how low-pressure and customer-focused they are, I don’t know what does! Juan’s background in mechanical work was incredibly helpful, as he took the time to explain the vehicle’s features and share resources for potential upgrades. The manager, David, was also fantastic—genuinely welcoming, funny, and knowledgeable. He made sure I felt confident in my choice and took the time to go over all my options, ensuring I got the best possible deal. The finance team was just as great, being upfront and transparent about costs while making sure everything was set up for the best ownership experience. And ownership experience is definitely their number one priority! Buying a car can be scary and stressful, and I say that from experience. I’ve worked with a different “certified” dealership in the past that only seemed to care about making a sale, leaving me feeling like just another number, who was stuck with a huge repair bill. Gilchrist operates on a completely different model—it’s clear they prioritize customer satisfaction and long-term relationships over quick sales. It’s no wonder they’ve been around for nearly 100 years as a family-owned business. Their commitment to honesty, transparency, and making the process enjoyable truly sets them apart. Even after my purchase, Gilchrist Auto continued to impress me with a follow-up call a week later to check in, making sure everything was going well with my new vehicle. This was an absolutely wonderful experience from start to finish. Gilchrist Auto has earned my trust, and I’m confident we’ll continue purchasing from and recommending them in the future! More

by tanessa.sestito Verified Customer Verified Customer

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The reason I didn't give a 5 on the dealership is because, the process took much to long. We drove over 2 hours to purchase vehicle. It appeared that Jeff was helping other people at the same time because, the process took much to long. We drove over 2 hours to purchase vehicle. It appeared that Jeff was helping other people at the same time he was helping us. I love the car. More

by doodle116 Verified Customer Verified Customer

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I had a great experience at Gilchrist Auto Center! Brian had the car all prepped and ready for my visit, and made sure the car was cleaned and fully charged for the ride home. He went above and beyo Brian had the car all prepped and ready for my visit, and made sure the car was cleaned and fully charged for the ride home. He went above and beyond in answering all my questions and even replied to texts and calls over the next couple days, making sure i was fully comfortable with all the nuances of owning an electric vehicle, setting up mygmc acct and so on. More

by xgoldy Verified Customer Verified Customer

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By far the best new car buying experience I’ve had in my lifetime. The team was very helpful and informative and didn’t pressure me in any way. Went on two different test drives and picked the right truck f lifetime. The team was very helpful and informative and didn’t pressure me in any way. Went on two different test drives and picked the right truck for me! Even the financing experience was painless and no pressure to buy add ons or at least explained the ones that I needed more information on. I feel I got a great deal and will be a customer again! More

by pmarcoe Verified Customer Verified Customer

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Mr Stacy was very attentive to my requests and I think he went above and beyond my expectations. went above and beyond my expectations. More

by dkflowers Verified Customer Verified Customer

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salesman was very knowledgeable about the product. ..finance department was quick and accurate and the sales department wasted no time in getting me what i needed ..finance department was quick and accurate and the sales department wasted no time in getting me what i needed More

by sprice5 Verified Customer Verified Customer

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I had a good experience at the dealership. No pressure they want me in the right vehicle for me. No pressure they want me in the right vehicle for me. More

by jasonklea Verified Customer Verified Customer

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My New Chevy Equinox EV is awesome! Great job on the EOY pricing incentives. The problem lies in the fact, I was specific about having the EV fully charged and paperwork ready to sig Great job on the EOY pricing incentives. The problem lies in the fact, I was specific about having the EV fully charged and paperwork ready to sign when I arrived. It took 2.5 hours to complete which made my drive back to Bend over 8 hours due to charging issue and traffic at Mt. Hood which I would had avoided if I left early as planned. My advice is to improve your process simply by follow your customer’s request and streamline the signing process. Nobody likes to waiting around your showroom while the team is scrambling to get the paperwork completed. The dealership looks great! Just make it easy and timely and you will earn loyalty form your customers and sell a lot more car! Sincerely, Greg Vann Bend, OR More

by GHVANN1 Verified Customer Verified Customer

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Juan and David were great. The entire process was very easy. Cody in finance was very low key and easy to deal with. The entire process was very easy. Cody in finance was very low key and easy to deal with. More

by ppimentel50 Verified Customer Verified Customer

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