David Short

This is our Fifth vehicle purchase with Luis at Toyota in Spokane! Every experience has been a positive one! From the first when our credit wasn’t the best, he took the time to ensure that we got the best Spokane! Every experience has been a positive one! From the first when our credit wasn’t the best, he took the time to ensure that we got the best deal/interest rate possible & didn’t just throw us with the first finance company that accepted us, Down to this purchase where that was no longer the circumstance which made it an even easier process, we were in and out in record time! Everyone who helped along the way made it a Fantastic experience and the icing on the cake was bringing home our Beautiful Brand New vehicle! Thank you Luis and team @ Findlay Toyota. More

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This is our Fifth vehicle purchase with Luis at Toyota in Spokane! Every experience has been a positive one! From the first when our credit wasn’t the best, he took the time to ensure that we got the best de Spokane! Every experience has been a positive one! From the first when our credit wasn’t the best, he took the time to ensure that we got the best deal/interest rate possible & didn’t just throw us with the first finance company that accepted us, Down to this purchase where that was no longer the circumstance which made it an even easier process, we were in and out in record time! Everyone who helped along the way made it a Fantastic experience and the icing on the cake was bringing home our Beautiful Brand New vehicle! Thank you Luis and team @ Findlay Toyota. More

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I have always been happy with the service on my Toyota vehicle until my last service where they leaked my personal info and service invoice to scammers who tried to fraud me. BEWARE vehicle until my last service where they leaked my personal info and service invoice to scammers who tried to fraud me. BEWARE More

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Fair pricing & excellence in customer service is what you can expect when working with a professional like Ron can expect when working with a professional like Ron More

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Hands down, the best car buying experience I have ever had. The entire team at Findlay, from the GM David Short, Dmitri, Steve to even our service detailer, and most notably our amazing sales professional had. The entire team at Findlay, from the GM David Short, Dmitri, Steve to even our service detailer, and most notably our amazing sales professional, Kristen Robideaux for asking “if I’ve been greeted”?, could not have gone more “Above and beyond” when defining the “customer service experience” 5 stars are not enough for this exceptional service and experience. I would buy my truck again from them, my next car or truck from them, and refer anyone friend or family member who wants to be welcomed, heard, seen and like they belong to the Findlay family, to be sure to give them a visit and the opportunity to earn your trust and knock your socks off with putting you first! Thank you! More

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Got slimy used car salesman vibes. He lied and made me uncomfortable, so I left. The whole dealership had a weird vibe. Not very friendly or welcoming staff. People sit in their office He lied and made me uncomfortable, so I left. The whole dealership had a weird vibe. Not very friendly or welcoming staff. People sit in their offices with the lights off like they dont want to be bothered and they dont show interest rates with the payments. More

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Service department is very poor! Don't trust them with your repairs! Without doing a compression check on it they started replacing parts to the tune $900.Then told us we needed valu Don't trust them with your repairs! Without doing a compression check on it they started replacing parts to the tune $900.Then told us we needed value job or new engine. when the car was returned the backup camera didn't work they blew my wife off as if she were a dump woman who didn't know anything... they haven't returned my calls and haven't repaired my screen... I don't trust them.. More

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After my credit union knew of my awful experience with purchasing a new Chrysler Pacifica, Luis Castillo was highly recommended by them as being fair, straight-shooter, and honest. Twice I asked Luis to purchasing a new Chrysler Pacifica, Luis Castillo was highly recommended by them as being fair, straight-shooter, and honest. Twice I asked Luis to contact me and twice he simply passed me off to someone else. Since I wanted to buy from your dealership, I gave it one last try and called and happened to speak with David Short about my frustration. David did apologize and took the time to steer me into a Sienna XLE rather than a Sienna Limited, explaining the differences. He asked that I call him when he returns from a business trip and would help me place an order. I called him and left a message and I have never heard back from him. More

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My dude always pulling it off! Looking forward to the next one. Thank you Luis! Looking forward to the next one. Thank you Luis! More

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We BUY ALL our vehicles here! And we send our friends & family!! BECAUSE, of these GREAT PEOPLE!! Easy, fast and Friendly! Keep it UP!! We will keep sending folks your way!! family!! BECAUSE, of these GREAT PEOPLE!! Easy, fast and Friendly! Keep it UP!! We will keep sending folks your way!! More

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