David Ortiz
David Ortiz at Castle Ford of Michigan City

David Ortiz

Marketing Director

Castle Ford of Michigan City

3930 Franklin St
Michigan City, IN 46360

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9 Reviews
not yet
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9 Reviews

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9 Reviews of David Ortiz

April 24, 2024

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Employee Rating

Samantha the salesperson we delt with was amazing. She never pressured us in our decision. The whole team there are awesome. Thank you all. More

by BILL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Harper, Samantha Moffitt , greg harper, Gus Medina

Apr 27, 2024

Castle Ford of Michigan City responded

Hello Bill, thank you for taking the time to leave us your response to our staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 26, 2024

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Employee Rating

We scheduled an appointment to see a 2023 ford f150 with 2.9 mile showing on the odometer on the web sites photos. We drove an 1 1/2 hours only find out on arrival that the vehicle we were interested in act More

by ceping1959
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Greg Harper, Samantha Moffitt , greg harper, Gus Medina

Mar 28, 2024

Castle Ford of Michigan City responded

Hi, we are so disappointed to learn of this situation you have described. If you’d like to discuss this matter with one of our staff members, please give us a call at (219) 879-5381 at your earliest convenience. Thank you for your honest comments and we hope to hear from you soon.

July 26, 2023

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I enjoyed working with Sam, she was very helpful and made the process as fast as possible. The financing portion is way improved compared to before so it went quickly. I recommend you ask for Sam More

by zayrra012
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Harper, Samantha Moffitt

Jul 29, 2023

Castle Ford of Michigan City responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thanks again for the recommendation, and have an amazing day!

September 22, 2022

Dealership Rating
Employee Rating

Least a car from Castle Ford for 3 years they send me an early buy out 2 months before the lease was up. Talked to my rep at Castle i said it shows they have another Ford Explore on lot he said it wasn't du More

by mike
Customer Service
Friendliness
Recommend Dealer
No

Other Employees Tagged: Terry Morse

Sep 22, 2022

Castle Ford of Michigan City responded

Mike, We appreciate your feedback, and we’re disappointed to hear about your negative experience with trying to lease a new vehicle at Castle Ford Lincoln. We’re committed to making this right, and invite you to reach out to our General Manager, Greg Harper, at 219-879-5381 or gharper@castleguy.com. We look forward to hearing from you.

July 01, 2019

Dealership Rating
Employee Rating

Castle Ford is the best!!!! Chris is a awesome salesman, he works extremely hard to find the best deal for the buyer !!!! He's very easy to talk to and he listens to your needs More

by Colleen Kintzele
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sharon Barozzini , Chris Bellamy

Aug 01, 2019

Castle Ford of Michigan City responded

Colleen, thank you for taking the time to leave us such a positive review. We are thrilled to hear that Chris was able to provide you with such a great experience. Visit us again soon!

April 03, 2019

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Employee Rating

Happy customer My wife and myself were treated with respect and weren’t rushed into a purchase. All aspects of the process were pleasant and found a great suv for a More

by etblopez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Milt Dabagia, Terry Morse, Blake Klimasara, Trace Kennedy, Greg Harper , Patrick Elam, Ron Gale, Gus Medina, Nick Watkins

March 25, 2019

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Employee Rating

service the guys at the service desk were great and i would definitely recommend this place to family and friends and don't mind going back More

by hernandezev38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg Harper , volume and John

February 11, 2019

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Employee Rating

Happy with my visit Everyone went beyond what they needed to do to help me. Was very pleased with all there extra help. Although business is in process of remodeling More

by barbob7878
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Trace Kennedy , Ron Gale

Feb 15, 2019

Castle Ford of Michigan City responded

Thank you so much for sharing your experience. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you enjoyed your experience at Castle Ford Lincoln!

February 11, 2019

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Employee Rating

Great experience! Trace, my sales rep was fabulous! Very friendly group of people. Very pleasant atmosphere while going through the process. Would recommend Castle Ford More

by KTL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Trace Kennedy , Ron Gale

Feb 15, 2019

Castle Ford of Michigan City responded

We would like to thank you for your recommendation and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Castle Ford Lincoln with only the best there is to offer. It’s so nice to hear that Trace was able to make your experience such a positive one. Enjoy your new vehicle!

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