David Nieves

The purchase of my car was effortless thanks to Lamont. Pencil Busch has always been the best in what they do. Pencil Busch has always been the best in what they do. More

by MARCIA OSMANI Verified Customer Verified Customer

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Benzel-Busch Motor Car, white glove specialists offering the best or nothing. Always an amazing experience working with anybody from any of the departments. From sales to service, there was no stone left u the best or nothing. Always an amazing experience working with anybody from any of the departments. From sales to service, there was no stone left unturned to ensure such joy and smiles from ear to ear when purchasing, leasing, or servicing my vehicle. They literally go through all measures to ensure I was taken care of exceptionally. Working with Gio and the sales team/managers, I felt nothing but warm invitations and excitement! When it came to service, Eli, Sossio, Neil N. and David N. were nothing less of brilliant in terms of ensuring the cleanest procedures and accommodations. You want to shop luxury, you'll get the absolute best with this dealership. More

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The dealership is very professional and immaculately clean. Doug Ryan very knowledgeable, very courteous and helpful with everything. We will always purchase future vehicles with Mr. Doug Ryan. clean. Doug Ryan very knowledgeable, very courteous and helpful with everything. We will always purchase future vehicles with Mr. Doug Ryan. More

by SAMMYBLOOM39 Verified Customer Verified Customer

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Top-notch service. The Benzel-Busch service team was extremely professional and I highly recommend them. Tim Torell, Matthew Rivera, and the Service Team were exception The Benzel-Busch service team was extremely professional and I highly recommend them. Tim Torell, Matthew Rivera, and the Service Team were exceptional. More

by Andrew Verified Customer Verified Customer

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I’m glad they have service that they can pickup your car if you can not to the service place. And they will give you also a space car so that in case of emergency I have a car that I can use, specially I am if you can not to the service place. And they will give you also a space car so that in case of emergency I have a car that I can use, specially I am a senior citizen, the dealer where I bought the car is a little bit far from where I live. The service what suppose to do , they job what they done is great and they are friendly also, you don’t have to hesitate if you have questions, I’m satisfied and happy. Thank you . More

by JULGREG1957 Verified Customer Verified Customer

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It took over 2. 5 hours for a express service, but I was pleased with the overall results. 5 hours for a express service, but I was pleased with the overall results. More

by NORMWWMS Verified Customer Verified Customer

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I waited in the lounge for 30 min after my appointment time before someone came to me. That rep did not explain clearly what would be included in the service BB. When the service was completed, the fro time before someone came to me. That rep did not explain clearly what would be included in the service BB. When the service was completed, the front-desk receptionist gave me the receipt to sign, and I did not get a service professional to explain what I was paying for. More

by B.YAO Verified Customer Verified Customer

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The focus for the dealership is the customer experience. That is shown from the moment you book your appointment or need to come in for an emergency repairs (living in Nj- the potholes are plentiful). Chris That is shown from the moment you book your appointment or need to come in for an emergency repairs (living in Nj- the potholes are plentiful). Chris the service advisor is always helpful and willing to go the extra mile. Added benefit is being able to look at the showroom floor and plan for your next Mercedes. More

by ALEX K Verified Customer Verified Customer

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Every time good experience at Englewood Mercedes dealership. Staff is very respectful, service is high quality with short weight time for appointments!! dealership. Staff is very respectful, service is high quality with short weight time for appointments!! More

by EMERI009 Verified Customer Verified Customer

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professional, courteous and knowledgeable. very confident in their work for the last 20 years. thank you again. very confident in their work for the last 20 years. thank you again. More

by DMURRAY5 Verified Customer Verified Customer

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