David Nelson

The service is always exceptional and friendly. From David to April to Allen, the entire crew works tirelessly to make sure your needs are met in a timely and efficient manner. From David to April to Allen, the entire crew works tirelessly to make sure your needs are met in a timely and efficient manner. More

by RWILLIAMS195 Verified Customer Verified Customer

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Always friendly. Good people in service & in office. I like I can get in when I need to be able to get work done. Good people in service & in office. I like I can get in when I need to be able to get work done. More

by fowlerh20 Verified Customer Verified Customer

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Hillsboro Ford has taken pretty good care of my truck for routine maintenance and repairs related to check engine lights since the original dealership, Zeck Ford in Itasca, shut down within a year of the pur routine maintenance and repairs related to check engine lights since the original dealership, Zeck Ford in Itasca, shut down within a year of the purchase of the truck. More

by TEXASPRINCESS78 Verified Customer Verified Customer

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I have no complaints everything was good and thank you for your service thank you for your text for your service thank you for your text More

by BILLYBELL7704 Verified Customer Verified Customer

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Service manager very friendly and efficient. Wait time was very short. Will be back soon. Wait time was very short. Will be back soon. More

by DBSUSTALA Verified Customer Verified Customer

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Thank You Hillsboro Ford for taking care of the Hudson family… We appreciate you very much… family… We appreciate you very much… More

by jnt5 Verified Customer Verified Customer

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The unofficial standard for what the buying experience should be like across the industry. I will pay more and have my new trucks shipped coast to coast before I take my business elsewhere. should be like across the industry. I will pay more and have my new trucks shipped coast to coast before I take my business elsewhere. More

by blake38 Verified Customer Verified Customer

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I would recommend the service department. Presently, with the orientation to new ownership, at times I feel the sales department is overwhelmed. The purchase of a 2024 Platinum F 350 was dif Presently, with the orientation to new ownership, at times I feel the sales department is overwhelmed. The purchase of a 2024 Platinum F 350 was difficult experience for me. I am happy with the vehicle. I have no malus toward the ownership. The lack of telephone communication follow up , is problematic for me. I called multiple time and never had one phone call returned before and after the truck transaction. As with other dealerships, games are played, and when I have to pay a relief veterinarian in order to buy a truck. my time is very important to me. I do not play games, I am very straight forward, it is the cowboy way. I realize some people do not understand my philosophy and try my best not to be a "Karen". The customer is the most important person at my business, I feel it may not be at this current dealership due to lack of time, organization skills or just being overwhelmed by the volume of people. . More

by delwalters Verified Customer Verified Customer

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Great Dealership and great people to work with. Great customer service skills will be back Great customer service skills will be back More

by justin1972 Verified Customer Verified Customer

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Friendly and courteous, prompt with oil change and tire rotation. Waiting area was clean, comfortable and set up so I could work on laptop while waiting. rotation. Waiting area was clean, comfortable and set up so I could work on laptop while waiting. More

by SFARQUHARE2010 Verified Customer Verified Customer

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