David Nabel

I bought a 2019 Hyundai Ionic Hyb SEL in 2019. During the end of November of 2023, with 128,000 mikes on the car I took it to the dealership for service due to lights coming on on the dash alerti During the end of November of 2023, with 128,000 mikes on the car I took it to the dealership for service due to lights coming on on the dash alerting me to system problems. The dealership stated I had transmission problems. On December 5, 2023 the vehicle was placed in to their service shop. This is now February 19, 2024. The transmission was repaired/ replaced due to the secondary warranty policy I purchased that covered the batteries and transmission. Now however they said I have a 12 volt battery underneath the car that went out. Hyundai Corporation said they would only pay 70% of the cost and I was responsible for the other 30 % for labor and parts and battery. The dealership is the one who removed the battery . It worked fine before they removed it. I am now discussing the issue with Hyundai Customer Care. Either way never ever buy a hybrid or an t egg lectric vehicle . The cost of repair is astronomical!!!! I will be filling complaints with BBB, The Federsl Trade commission, the State consumer Protection Office, and the National Highway Traffic Safety Admin. More

Report | Print

I just traveled over an hour to be told that I need an appointment. I've been to two different Hyundai locations and never had to have an appointment. This is my fourth time being disappointed. I left a r appointment. I've been to two different Hyundai locations and never had to have an appointment. This is my fourth time being disappointed. I left a review a year ago. I was hoping they would change by now.. The woman Dana that was supposed to be "helping" me barely let me get any words out. She told me I needed an appointment and to try and schedule one with another employee.. she then picked up a phone call from her personal phone. Very rude. More

Report | Print

Great sales experience. We are informed car buyers and got to solid best bottom offer right away. Very efficient and fun car buying experience! Thanks! got to solid best bottom offer right away. Very efficient and fun car buying experience! Thanks! More

Report | Print

Good Experience The salesman was very helpful without being pushy. He researched answers to my questions about the vehicle on the spot. Manager committed to some ad The salesman was very helpful without being pushy. He researched answers to my questions about the vehicle on the spot. Manager committed to some additions to the truck after the sale and he approved costs that were over his original estimate. More

Report | Print

Excellent service & willingness to please of entire staff Couldn't be more pleased Excellent service & friendliness of staff. They will go to great lengths to help you obtain vehicle you desire. Always a sa Couldn't be more pleased Excellent service & friendliness of staff. They will go to great lengths to help you obtain vehicle you desire. Always a sales team & service member to help with any questions during & especially after sale. More

Report | Print

Best in Augusta I have traded with Taylor Hyundai for over 30 years. They are the most professional dealers I have ever seen. Mr Pope was awesome and super helpful. I have traded with Taylor Hyundai for over 30 years. They are the most professional dealers I have ever seen. Mr Pope was awesome and super helpful. No one else has given me the exceptional service all around as Taylor. More

Report | Print

Great people They were able to work a great deal to give us the vehicle we were interested in. Our satisfaction was their number one priority. There was also a gre They were able to work a great deal to give us the vehicle we were interested in. Our satisfaction was their number one priority. There was also a great selection to choose from. More

by BRADRABORN Verified Customer Verified Customer

Report | Print

Pleasant sales staff Our recent purchase of our Genesis was quite exciting and made enjoyable by our sales person Ernest Eldridge at the dealership in Augusta, GA. If you Our recent purchase of our Genesis was quite exciting and made enjoyable by our sales person Ernest Eldridge at the dealership in Augusta, GA. If you are considering a purchase of a Hyundai or Genesis, do consider Mr. Eldridge as your sales assistant. Have always had great service at Taylor Hyundai. More

Report | Print

Trade in with Ernest This is my second car with Taylor Hyundai and the service was professional, non pressure the way you need to feel when you're spending that kind of mo This is my second car with Taylor Hyundai and the service was professional, non pressure the way you need to feel when you're spending that kind of money. When signing my paperwork they made it a breeze since I was a repeat customer. David said when he saw my name on the schedule for the day said is this the person I know then when he saw me in the showroom he said yes I know her!! I noticed on their sign that the salesman (Ernest Eldridge) was sales person for the month and I can see why. Thanks again for a great experience. Teresa More

Report | Print

Awesome! Great service. Friendly faces and over all a pleasant buying experience. I would deffinatly recommend them to any one looking for a new or used car. Great service. Friendly faces and over all a pleasant buying experience. I would deffinatly recommend them to any one looking for a new or used car. More

Report | Print