David McKee
David McKee at Germain Honda of Surprise
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David McKee

Service Manager

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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5.0
27 Reviews
5.0

27 Reviews

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27 Reviews of David McKee

April 28, 2025

Dealership Rating
Employee Rating

al was fantastic. Cost estimate was accurate , service was completed when promised. He is always very polite and respectful. Why go to the Acura dealership miles away More

by mkgatct
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alfredo (Al) Bustamante

Apr 29, 2025

Germain Honda of Surprise responded

Thank you for choosing to work with us here at Germain Honda of Surprise. Your business and kind words are greatly appreciated. Best Regards, Sassha Motz General Manager

April 15, 2025

Dealership Rating
Employee Rating

The service department, including the manager and its service writers, is one of the major determining factors in the dealership's success. More emphasis should be placed on making them a part of the sal More

by bspitz66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alfredo (Al) Bustamante

Apr 16, 2025

Germain Honda of Surprise responded

Your business and kind words mean are greatly appreciated. Our service team will be honored to learn of your high praise as your trust and faith in them to keep you coming back means so much to us all. Best Regards, Sassha Motz General Manager

April 14, 2025

Dealership Rating
Employee Rating

It has a united service department that can combine efforts to solve maintenance problems. This is highly valuable for the customer, especially in situations involving complex electrical problems. More

by bspitz66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alfredo (Al) Bustamante

Apr 14, 2025

Germain Honda of Surprise responded

We thank you for sharing our team's efforts in ensuring your overall satisfaction. Best Regards, Sassha Motz General Manager

March 11, 2025

Dealership Rating
Employee Rating

Service dept is great and very dependable, hats off to David & Alfredo! That said, Alex Rivas in the Management team is the reason I will never purchase a vehicle from this dealership again. Again, David More

by jmilbourne
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Mar 13, 2025

Germain Honda of Surprise responded

We thank you for your continued business and trust in our service department. Your service loyalty means so much to us all. Should you ever feel like giving us another opportunity to earn your sales business Tracy or myself would be honored to personally assist you. Until next time, we wish you safe travels. Best Regards, Sassha Motz General Manager

March 09, 2025

Dealership Rating
Employee Rating

The Service on my recall was right on time took less time than I was quoted and really enjoyed the golf simulator and putting green while I waited. All employees were very Pleasant Love Germain Honda. More

by martin.duane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Solis

Mar 10, 2025

Germain Honda of Surprise responded

Thank you for sharing your positive service experience. We are happy your had a fun and comfortable wait while enjoy the amenities we offer. Best Regards, Sassha Motz General Manager

March 04, 2025

Dealership Rating
Employee Rating

Alfredo & Dave are excellent, been going to them for years. It's a shame their sales department doesn't offer great customer service like the Service Dept. More

by jmilbourne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 04, 2025

Germain Honda of Surprise responded

We appreciate your business and kind words about our service department. We are sorry you have not enjoyed the same level of service from our sales team. I'm always happy to discuss any concerns you may have. Best Regards, Sassha Motz General Manager 602-875-8600 smotz@germaincars.com

February 12, 2025

Dealership Rating
Employee Rating

In the end the vehicle was repaired correctly, and I was satisfied. I will use this service department in the future More

by lindabeagle1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alfredo (Al) Bustamante

Feb 12, 2025

Germain Honda of Surprise responded

Thank you for letting us know our team met if not exceeded your expectations. Thank you for choosing Germain. Best Regards, Sassha Motz General Manager

February 03, 2025

Dealership Rating
Employee Rating

Everyone is friendly & knowledgeable! David, manager & service advisor give great advice & service action plan for my CRV to stay like new! The team provides excellent service! More

by paulayotte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Garcia, Alfredo (Al) Bustamante , Scott Manager-Parts

Feb 04, 2025

Germain Honda of Surprise responded

Our team works hard and is dedicated to keeping you and your Honda safely on the road. Thank you for choosing Germain. Best Regards, Sassha Motz General Manager

January 24, 2025

Dealership Rating
Employee Rating

Alex and the team are great to work with Great customer service Finance team also was great to so try k with More

by mannyuchida
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 28, 2025

Germain Honda of Surprise responded

Our team works hard to ensure a positive experience at every touchpoint. Thank you for sharing. Best Regards, Sassha Motz General Manager

January 17, 2025

Dealership Rating
Employee Rating

Germain Honda always provides great service and is always flexible to fit you in schedule. More

by kendraysantos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alfredo (Al) Bustamante

Jan 20, 2025

Germain Honda of Surprise responded

Thank you for sharing your feedback with us! Please don't hesitate to reach out when the Germain Honda team may assist you again. It's always our pleasure! Best Regards, Sassha Motz General Manager

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