David McKee
David McKee at Germain Honda of Surprise
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David McKee

Service Manager

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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5.0
24 Reviews
5.0

24 Reviews

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24 Reviews of David McKee

March 11, 2025

Dealership Rating
Employee Rating

Service dept is great and very dependable, hats off to David & Alfredo! That said, Alex Rivas in the Management team is the reason I will never purchase a vehicle from this dealership again. Again, David More

by jmilbourne
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Mar 13, 2025

Germain Honda of Surprise responded

We thank you for your continued business and trust in our service department. Your service loyalty means so much to us all. Should you ever feel like giving us another opportunity to earn your sales business Tracy or myself would be honored to personally assist you. Until next time, we wish you safe travels. Best Regards, Sassha Motz General Manager

March 09, 2025

Dealership Rating
Employee Rating

The Service on my recall was right on time took less time than I was quoted and really enjoyed the golf simulator and putting green while I waited. All employees were very Pleasant Love Germain Honda. More

by martin.duane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Solis

Mar 10, 2025

Germain Honda of Surprise responded

Thank you for sharing your positive service experience. We are happy your had a fun and comfortable wait while enjoy the amenities we offer. Best Regards, Sassha Motz General Manager

March 04, 2025

Dealership Rating
Employee Rating

Alfredo & Dave are excellent, been going to them for years. It's a shame their sales department doesn't offer great customer service like the Service Dept. More

by jmilbourne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 04, 2025

Germain Honda of Surprise responded

We appreciate your business and kind words about our service department. We are sorry you have not enjoyed the same level of service from our sales team. I'm always happy to discuss any concerns you may have. Best Regards, Sassha Motz General Manager 602-875-8600 smotz@germaincars.com

February 12, 2025

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Employee Rating

In the end the vehicle was repaired correctly, and I was satisfied. I will use this service department in the future More

by lindabeagle1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alfredo (Al) Bustamante

Feb 12, 2025

Germain Honda of Surprise responded

Thank you for letting us know our team met if not exceeded your expectations. Thank you for choosing Germain. Best Regards, Sassha Motz General Manager

February 03, 2025

Dealership Rating
Employee Rating

Everyone is friendly & knowledgeable! David, manager & service advisor give great advice & service action plan for my CRV to stay like new! The team provides excellent service! More

by paulayotte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Garcia, Alfredo (Al) Bustamante , Scott Manager-Parts

Feb 04, 2025

Germain Honda of Surprise responded

Our team works hard and is dedicated to keeping you and your Honda safely on the road. Thank you for choosing Germain. Best Regards, Sassha Motz General Manager

January 24, 2025

Dealership Rating
Employee Rating

Alex and the team are great to work with Great customer service Finance team also was great to so try k with More

by mannyuchida
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 28, 2025

Germain Honda of Surprise responded

Our team works hard to ensure a positive experience at every touchpoint. Thank you for sharing. Best Regards, Sassha Motz General Manager

January 17, 2025

Dealership Rating
Employee Rating

Germain Honda always provides great service and is always flexible to fit you in schedule. More

by kendraysantos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alfredo (Al) Bustamante

Jan 20, 2025

Germain Honda of Surprise responded

Thank you for sharing your feedback with us! Please don't hesitate to reach out when the Germain Honda team may assist you again. It's always our pleasure! Best Regards, Sassha Motz General Manager

January 14, 2025

Dealership Rating
Employee Rating

David and Nathan are the best. They went above and beyond to help me and my son. They worked with us, and communicated everything to us, and if we didn't understand, then they exp More

by LIZW4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Garcia

Jan 14, 2025

Germain Honda of Surprise responded

Thank you for your positive review! We are glad that David and Nathan provided you with thorough and efficient service throughout your visit. It is our pleasure to serve you and your Honda's needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Best Regards, Sassha Motz General Manager

January 08, 2025

Dealership Rating
Employee Rating

Kiara and Evan are THE reasons I purchased another car from Germain Honda. They are professional and pay attention to the needs/wants of the customer. I am grateful. I am not sure who Branden Cole is, s More

by oregon21sct
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kiara Ruiz, Evan Winje

Jan 09, 2025

Germain Honda of Surprise responded

Nothing means more to us than your satisfaction, so thank you for your 5-star review of Kiara and Evan! We're pleased they did everything they could to make sure your transaction was smooth. Congratulations! Best wishes for amazing travels in your new Honda! Best Regards, Sassha Motz General Manager

January 04, 2025

Dealership Rating
Employee Rating

Friendly, clean, helpful people. You can’t get no service like this from anywhere else More

by Chris .B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 07, 2025

Germain Honda of Surprise responded

Our team works hard to ensure a positive experience at every touchpoint. Best Regards, Sassha Motz General Manager

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